business logo of Shapermint

ShapermintReviews 7,380

3.1
How would you rate Shapermint?
grey star
grey star
grey star
grey star
grey star

Shapermint Reviews Summary

Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
376
value
362
shipping
385
returns
255
quality
352
This company responds to reviews on average within 5 days
Illinois
2 reviews
0 helpful votes
Follow Connie O.
Unfollow Connie O.
Send Message
Share Review
Report Review

Awesome
March 13, 2021

Love the way this bra fits and feels. I am bigger in the chest and find it hard to get a bra that fits comfortably, this one fits great and I don't feel like I am bouncing when I walk. Will definitely be buying this again.

Date of experience: March 13, 2021
Kentucky
1 review
0 helpful votes
Follow Rose U.
Unfollow Rose U.
Send Message
Share Review
Report Review

I really like your product
March 13, 2021

This product is comfortable and it is easy on the wallet. I will be ordering again in the near future.

Date of experience: March 13, 2021
Canada
1 review
0 helpful votes
Follow Brenda T.
Unfollow Brenda T.
Send Message
Share Review
Report Review

Fabulous
March 13, 2021

Wonderful soft fabric. So comfortable for all day wear.

Date of experience: March 13, 2021
Arkansas
1 review
0 helpful votes
Follow Kayla K.
Unfollow Kayla K.
Send Message
Share Review
Report Review

Awesome!
March 13, 2021

These were actually worth the hype! I didn't expect to basically live in them. Have to order more now :D

Date of experience: March 13, 2021
New Mexico
2 reviews
0 helpful votes
Follow Craig M.
Unfollow Craig M.
Send Message
Share Review
Report Review

Fit is perfect
March 13, 2021

After receiving my new Large size, the fit is perfect. However, I only received one and should have received 3.

Date of experience: March 13, 2021
California
1 review
0 helpful votes
Follow Lara U.
Unfollow Lara U.
Send Message
Share Review
Report Review

Super soft
March 13, 2021

This is the third time I've ordered from shaver mint I love their shaping cammies they're awesome they really smooth everything out

Date of experience: March 13, 2021
Ohio
1 review
0 helpful votes
Follow Janet R.
Unfollow Janet R.
Send Message
Share Review
Report Review

Love the Product Hate the Shipping
April 12, 2021

I waited 6 weeks for my order to arrive. I don't know if it is Shapermints fault or not but I am not happy. The leggings I ordered however were great!

Date of experience: March 13, 2021
Shapermint R. — Shapermint Rep
over a year old

We're sorry for the delay, Janet. It may be because of the global situation that we have having right now. We truly appreciate your understanding.

Massachusetts
1 review
0 helpful votes
Follow Lisa I.
Unfollow Lisa I.
Send Message
Share Review
Report Review

Better then expected!
March 13, 2021

I bought 2 pairs. They are very comfortable, not too much compression. They sit high on the waist. I do have to pull them up here and there during a workout but not too bad. I would recommend.

Date of experience: March 13, 2021
Texas
1 review
0 helpful votes
Follow Michelle O.
Unfollow Michelle O.
Send Message
Share Review
Report Review

Previously i ordered the empetua shaper panties and I got a good deal and was delivered a set of 3. I've been wearing them for a while and wanted another set of 3. So I ordered that, and only received ONE pair for about the same price as my previous order! Very disappointing. :(

Date of experience: March 13, 2021
Shapermint R. — Shapermint Rep
over a year old

Oh, my. We're sorry for what happened, Michelle. Allow us to check your purchase and make this right. Just share via DM on this link your order number and email address: http://m.me/shapermint

North Carolina
1 review
0 helpful votes
Follow Lorraine I.
Unfollow Lorraine I.
Send Message
Share Review
Report Review

Bras
March 13, 2021

These are extremely comfortable and hold during exercise.

Date of experience: March 13, 2021
Pennsylvania
1 review
0 helpful votes
Follow Kelly P.
Unfollow Kelly P.
Send Message
Share Review
Report Review

Not what I thought
March 13, 2021

I like them but I thought it was going to fit and support me differently than it does

Date of experience: March 13, 2021
Shapermint R. — Shapermint Rep
over a year old

We promise 100% fit guarantee, Kelly. So, allow us to find the right style and brand that will fit you perfectly. Exchange is FREE, don't worry. DM us asap with your order details http://m.me/shapermint

Texas
1 review
0 helpful votes
Follow Eva C.
Unfollow Eva C.
Send Message
Share Review
Report Review

Horrible customer service
March 13, 2021

Always a problem place an order, getting it and or paying for it

Date of experience: March 13, 2021
Shapermint R. — Shapermint Rep
over a year old

Please, let us better take care of this, Eva. Please send us your order details through this link so we can better help out. Thanks! http://m.me/shapermint

Illinois
1 review
0 helpful votes
Follow Joyce J.
Unfollow Joyce J.
Send Message
Share Review
Report Review

Leggings
March 12, 2021

I like the fit, the compression I only wear your underwear all else is a waste of money.

Date of experience: March 12, 2021
Texas
1 review
0 helpful votes
Follow Maira D.
Unfollow Maira D.
Send Message
Share Review
Report Review

Excellent service!
March 12, 2021

Their website is very easy to navigate. Their service is speedy, and the products are of high quality. I have ordered the leggings, shape wear, and camisoles. I am a very satisfied customer.

Date of experience: March 12, 2021
California
5 reviews
0 helpful votes
Follow Linda K.
Unfollow Linda K.
Send Message
Share Review
Report Review

These new ones are really nice, the new detail on side of leg is cute, more dressy. I unfortunately blew it, thought I was buying these leggings, but CURVEE leggings came... so not good on me, I don't even understand the style. Makes bulges appear round hips. Awful... can't return. Live & learn.

Date of experience: March 12, 2021
California
2 reviews
0 helpful votes
Follow Kim D.
Unfollow Kim D.
Send Message
Share Review
Report Review

Very comfortable
April 5, 2021

Love how comfortable it is, but I wish it had adjustable straps because I need more support.

Date of experience: March 12, 2021
Canada
1 review
0 helpful votes
Follow Antoinette E.
Unfollow Antoinette E.
Send Message
Share Review
Report Review

Shapermint purchase
March 12, 2021

I bought the truekind Shapermint bras according to their size chart which are very comfortable, I also bought one in one size smaller and the hold is better. There is only one thing would be nice if the band at bottom of the bra would stay put as it unfortunately rolls up but overall I would buy more.

Date of experience: March 12, 2021
Ohio
1 review
0 helpful votes
Follow Debbie F.
Unfollow Debbie F.
Send Message
Share Review
Report Review

Great Customer Service
March 12, 2021

I'm very impressed that you are sending me the bra I really like after ordering one I didn't care for as much. Thanks so much!

Date of experience: March 12, 2021
Oklahoma
1 review
0 helpful votes
Follow Colleen K.
Unfollow Colleen K.
Send Message
Share Review
Report Review

Love it
March 12, 2021

These are so comfortable. Worth the money! I would buy them again.

Date of experience: March 12, 2021
California
1 review
0 helpful votes
Follow Tari V.
Unfollow Tari V.
Send Message
Share Review
Report Review

These bras are the most comfortable bras I've ever had, while at the same time, the support I need for D cup. I won't go back to underwires ever again!

Date of experience: March 12, 2021

From the business

Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!


+153