Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
Love the way this bra fits and feels. I am bigger in the chest and find it hard to get a bra that fits comfortably, this one fits great and I don't feel like I am bouncing when I walk. Will definitely be buying this again.
This product is comfortable and it is easy on the wallet. I will be ordering again in the near future.
After receiving my new Large size, the fit is perfect. However, I only received one and should have received 3.
This is the third time I've ordered from shaver mint I love their shaping cammies they're awesome they really smooth everything out
I waited 6 weeks for my order to arrive. I don't know if it is Shapermints fault or not but I am not happy. The leggings I ordered however were great!
I bought 2 pairs. They are very comfortable, not too much compression. They sit high on the waist. I do have to pull them up here and there during a workout but not too bad. I would recommend.
Previously i ordered the empetua shaper panties and I got a good deal and was delivered a set of 3. I've been wearing them for a while and wanted another set of 3. So I ordered that, and only received ONE pair for about the same price as my previous order! Very disappointing. :(
Oh, my. We're sorry for what happened, Michelle. Allow us to check your purchase and make this right. Just share via DM on this link your order number and email address: http://m.me/shapermint
These are extremely comfortable and hold during exercise.
I like them but I thought it was going to fit and support me differently than it does
We promise 100% fit guarantee, Kelly. So, allow us to find the right style and brand that will fit you perfectly. Exchange is FREE, don't worry. DM us asap with your order details http://m.me/shapermint
Always a problem place an order, getting it and or paying for it
Please, let us better take care of this, Eva. Please send us your order details through this link so we can better help out. Thanks! http://m.me/shapermint
Their website is very easy to navigate. Their service is speedy, and the products are of high quality. I have ordered the leggings, shape wear, and camisoles. I am a very satisfied customer.
These new ones are really nice, the new detail on side of leg is cute, more dressy. I unfortunately blew it, thought I was buying these leggings, but CURVEE leggings came... so not good on me, I don't even understand the style. Makes bulges appear round hips. Awful... can't return. Live & learn.
Love how comfortable it is, but I wish it had adjustable straps because I need more support.
I bought the truekind Shapermint bras according to their size chart which are very comfortable, I also bought one in one size smaller and the hold is better. There is only one thing would be nice if the band at bottom of the bra would stay put as it unfortunately rolls up but overall I would buy more.
I'm very impressed that you are sending me the bra I really like after ordering one I didn't care for as much. Thanks so much!
These are so comfortable. Worth the money! I would buy them again.
These bras are the most comfortable bras I've ever had, while at the same time, the support I need for D cup. I won't go back to underwires ever again!
Answer: We suggest you follow what's on the sizing chart, and yes, it is accurate. You may also visit this link to help you figure out what size to get: https://help.shapermint.com/hc/en-us/articles/360005198554-How-do-I-figure-out-what-size-I-am-
Answer: This company is a scam. They will not accept returns, issue no refunds leaving you with a product you don't want and can't use. I'd never order from this company and would not recommend others to do so either. You can find some of their products on Amazon where at least you have recourse if the item doesn't fit or you're not pleased with it since Amazon accepts returns and refunds.
Answer: We have several products that have an anti-slip silicone strip on it, Belinda. And you can prevent the rolling down issue by getting the right size. We offer other styles like Shaping camis or bodysuits that you might want to check out. :)
Answer: Polyester and spandex. You can find content under details for each item.
Answer: I am able to wear the bras all the time including to bed PS I live in Florida
Answer: I'm guessing it's because you signed up for VIP club status to get deals & free shipping, not realizing that it's a monthly charge of $4.99 to stay in the club.
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We're sorry for the delay, Janet. It may be because of the global situation that we have having right now. We truly appreciate your understanding.