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ShapermintReviews 7,380

3.1
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Shapermint Reviews Summary

Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
376
value
362
shipping
385
returns
255
quality
352
This company responds to reviews on average within 5 days
Texas
1 review
1 helpful vote
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BEST BRA EVER!
March 12, 2021

I was so tired of constantly having to pull up my straps which had fallen down my shoulders 15-20 x daily. Although I love the underwire bras, eventually they starting poking out and poking me. Painful to say the least. After trying the Shapermint, I have thrown away all my other bras and only use this one. ( I have several in different colors). Customer service is great. The bras are comfortable and no more worries about the shoulder strap or underwires!

Date of experience: March 12, 2021
Canada
1 review
0 helpful votes
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Great fit
March 12, 2021

So comfortable and great fit. Looks so good under tight shirts!

Date of experience: March 12, 2021
Florida
1 review
0 helpful votes
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Bra
March 12, 2021

It is comfortable but straps are too long. Have to get out my sewing machine.

Date of experience: March 12, 2021
Shapermint R. — Shapermint Rep
over a year old

OMG! Let's have that replaced, Judith. Just send us a PM through this link, so our Experts can personally help out. http://m.me/shapermint

Minnesota
1 review
0 helpful votes
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Bras
March 12, 2021

I'm very pleased with the product. I will order again

Date of experience: March 12, 2021
Pennsylvania
1 review
0 helpful votes
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Comfortable
March 12, 2021

The shapermint works wonders! I don't need to wear a bra with it. It helps support the chest area and is slimming at the same time. I love how I look with it on!

Date of experience: March 12, 2021
Canada
1 review
0 helpful votes
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Shapermint
April 5, 2021

Bras came and were too small. Free return but expensive to return. Still waiting for the new bras.
The one that was correct size was comfortable but not a lot of support for big breasts.

Date of experience: March 12, 2021
New York
1 review
0 helpful votes
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Very comfortable!
April 5, 2021

Pleasantly surprised at how comfortable and well made this bra is. I used the size chart provided when ordering. (Normally a 38B, so ordered size Large). The order was received when promised. I will definitely order again when I need more.

Date of experience: March 12, 2021
Texas
1 review
0 helpful votes
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Love them!
April 5, 2021

I received the high waist leggings and they are absolutely the best! They don't roll, stayed in place for a 12 hour day and felt wonderful.

Date of experience: March 12, 2021
Nevada
2 reviews
0 helpful votes
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Good experience.
March 12, 2021

Good products, service, and delivery. Items fit well and are well made.

Date of experience: March 12, 2021
Canada
1 review
0 helpful votes
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Classy Comfort
March 12, 2021

Product fits well. Very comfortable. Super happy to slip into it after a long day or to enjoy on my weekend.
Customer service was friendly, knowledgeable and supportive.

Date of experience: March 12, 2021
California
3 reviews
0 helpful votes
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Fits great
April 5, 2021

Fits and gives support. Its long and tucks my tummy

Date of experience: March 12, 2021
New York
1 review
0 helpful votes
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EXCELLENT!
March 12, 2021

Quick delivery, excellent product. Will purchase agin.

Date of experience: March 12, 2021
Canada
1 review
0 helpful votes
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Top Notch Service
March 12, 2021

Customer Service is truly the foundation of this company and it shows, every time I've had to deal with there service team I've been thoroughly impressed. They are focused on customer satisfaction with their products and it shows.

Date of experience: March 12, 2021
GB
2 reviews
0 helpful votes
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Ok
March 12, 2021

First of all i ordered 2 shapermint camisoles, when i received these they were too small. I contacted you and instead of returning these you requested that i give them to a friend, which i did for their birthday.
Then i ordered two more and they were still too small even though i ordered much bigger sizes, which i still have.
Now i have ordered some leggings and i am really hoping that they fit.

Date of experience: March 12, 2021
Shapermint R. — Shapermint Rep
over a year old

Oh no! We'll let the team know about this, Pamela. Please, reach us through this link. http://m.me/shapermint Thanks!

Kentucky
1 review
0 helpful votes
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My New Favorite Bra
April 5, 2021

This bra is the most comfortable bra I've ever worn. It fits perfectly and I will definitely buy more.

Date of experience: March 11, 2021
Minnesota
1 review
0 helpful votes
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The Best Bra I've ever worn
March 11, 2021

This bra is so comfortable you won't even know your wearing it. It also provides complete support.

Date of experience: March 11, 2021
New Jersey
1 review
0 helpful votes
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Best Tummy Sucker Aimee
April 5, 2021

Literally made me look like I lost 10 pounds instantly! Great hold and very comfortable!

Date of experience: March 11, 2021
Australia
1 review
0 helpful votes
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Camis
March 11, 2021

I was very happy with my Camis I ordered, I went up a size as I didn't want them too tight, they are extremely comfortable and give a lovely line in your. Othes, especially a dress, I suffer from chronic back disease and hold my back lovely and firm and gives me great support

Date of experience: March 11, 2021
Canada
1 review
0 helpful votes
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Excellence
March 11, 2021

Excellent product, excellent service, you really serve a huge community of women of all shapes and sizes. You model healthy self-esteem especially for young women. It is really needed in today's unreal world of zero size models. Continue good work, it is appreciated by many.

Date of experience: March 11, 2021
New York
2 reviews
0 helpful votes
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Love this product
April 5, 2021

Great not having to fight straps! Will be buying more of these in the future!

Date of experience: March 11, 2021

From the business

Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!


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