Shapermint Reviews Summary
Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
I love the bra that I purchased from Shapermint. The material is great and very comfortable, it stretches with me. Thanks for being a help to us women!
Placed my first order last month, needed to exchange, super easy process. Quality is excellent, placed my 2nd order right away, came super quick
I am so pleased with the quality of this camisole. Great support, no need for a bra and I am a DD. I highly recommend it.
I am a first time customer. When my shapewear was a bit large, they shipped me the better size, and had me donate mine to a friend!
The quality and fit are perfect and I love how it is long enough for my torso. It is so comfortable while it smoothes out my problem areas.
I will only shop Shapermint from now on. Truth!
I needed to exchange sizes and it was the easiest thing ever! Friendly rep had it done quickly! I highly recommend!
Todas las piezas que he comprado han sido de gran satisfaccion. Siempre compro una talla sobre la mia. Aun asi, hace su trabajo. Comprime comodamente y no se marca bajo la ropa. La calidad de la tela es optima!
The only reason I'm not giving these a 5-star rating is that the pull over style I got, the cups are not sewn into the lining of the bra, so they get creased and folded and it are not easy to straighten the cups out for a smooth fit, which is a hassle to unfold between the 2 layers of fabric. If the cups were attached to the lining then they would be perfect!
I now have 3 pairs of leggings because of how difficult it was for me to get back to the initial order page.
Hi, Grace! Did you accidentally place an order more than once? If so, please send your order number to us through Facebook Messenger so we can check it out. Here's the link http://m.me/shapermint
Finally found a bra that is comfortable. The only thing I find as a down side is that where the bra attaches in back, it ribs and bothers my back.
That does sound frustrating, Melinda. Allow us to fix this for you. Send us a DM with your order details on this link http://m.me/shapermint. Looking forward to chatting with you.
Everyone needs to have one of these in their wardrobe. These are very good every day bras. There especially good when you're going to be wearing a coat walking outside playing sports such as golf, riding bike anything that is low impact and doesn't need a lot of support but you want to be comfortable they are great
It is often difficult to find a bra which fits properly and is not exorbitantly expensive. The ShapeMint bras are very comfortable and are flattering to wear. The coverage is good, as is the fit. I bought one bra in each of the 3 colors.
Called because I had a small issue with a new bra. Customer service listened and then offered to replace the bra. I didn't have to jump thru any hoops and long explanation, she was ‘happy' to help me. I was happy to have issue immediately resolved and better than could have been expected!
This is the best article of clothing I own. These black stretch pants have made my middle-aged, Covid belly go away. They can be dressed up, or dressed down.
The tights feels great and smooths everything out. I never wore tights because it showed all my imperfections but now I wear my shapermint tight all the time. I recommend it
You’ve got us sporting big smiles, Matilda. We stand behind the quality of the Shapewear we carry from our very best brands and wants to make sure we meet your expectations. Spread the love and refer a friend today! Give your friends $20 off, and you get $20 after their first purchase. Here’s how: https://shpmint.com/i1a
Stay awesome!
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Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks for letting us know, Julie. We'd love to take a look at your order and exchange them for free. Please send us your order details here: http://m.me/shapermint.