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Shapermint Reviews Summary
Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
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I love the fit of my garments especially at such a time as vivid-19 virus and my eating is through the roof but my Shapermint wear fits me like a glove thank you
I ordered one of the tanks and it was too small at first so I went to return it and they sent me the right size and let me keep the one I already had. Great customer service! I will definitely be ordering more in different colors!
The product didn't fit like boy shorts like they were supposed to. The rubber didn't help hold it up and it kept rolling down. It was a very uncomfortable experience for me.
Hey I've ordered a couple different kinds and I could actually put them on and pulling them up by myself! Lol kinda like forget it! They are really nice though. Hold you together but you can breath, for us larger women. I'll be back for sure.
I just received my second order of empetua items and am so happy with it!
I already have two of their bras, and love them so I thought I'd try the high waist briefs... love them just as much!
Didn't pull me in as much as the ad said it would. So I feel I paid more than I should have.
No worries, Rondra! You might need a different shapewear with more compression. Send us a message thru our Facebook page and we'll exchange your order for free! Here's the link http://m.me/shapermint
I purchased a product that turned out to be the wrong size. They replaced it in the correct size at their cost. The correct size makes all of the difference!
I never give 5 stars, but my experience was pretty close. The items I ordered did not fit and I didn't care for the fabric. I received a return label and the items were returned and full credit was applied. Thank you
My experience with the product is pretty awesome there's no other product like it not every product can be 100% guarantee but it makes do.
Doesn't dig in... the thing is the cup pads move around a little.
It's just right for hiding a bit of the bulge! The sizing is good and it does not roll.
Shapermint was very easy to deal with. Their prices are reasonable, especially when they have a sale. The parcel arrived after a short interval and each article was wrapped and sealed in plastic so it felt very new and I did not feel like it was old stock grabbed off a long forgotten shelf.
The fit was perfect and I was extremely happy with the product. I even got a gift of a laundry bag for washing which was fantastic as I do not have one at the moment.
Thank you to everyone at Shapermint making this experience so painless and effortless for me as I have had a few bad experiences shopping online.
Customer service is outstanding! Have only experienced this with a handful of companies, it is unusual for a small, new company. They are determined to have the customer be happy. Their products are fairly good, some better than others. I found the Shaper Panty with legs to be less than terrific; it rolls down no matter what size you buy. After trying 3 sizes I gave up and was going to move on. However they gave me a chance to pick any other item of the same price. I found a Shaper Panty without legs, just made like a regular panty and I decided to try it. Bingo! It worked beautifully, pulled up high, didn't roll down and gave me great shaping. I have also bought two of the shaper camis and they are good for tummy and upper control. They do flatten your breasts a bit but that's not a problem for me. They will be good in the summer I think. I would like to see more of a selection of underwire all-in-ones. Their current ones are ordered by bra size and are limited. Larger breasted women need these and I think they would sell well.
Not sure what you want - the site is great, and the "help with returns" is exceptional. As for the fit of the article I purchased, the straps need to be adjustable. These are made for younger people that haven't experienced gravity yet!
The shape wear is great and very comfortable. Just expect your email to blow up with tons of emails per day!
The first bra they sent was too small so getting the right size was really easy just a quick text and another one was being sent
Easy to navigate site. Friendly help always available. Orders are shipped fast with tracking ability. If any reason your package does not arrive, they will replace and send back with no further cost to you! Wonderful Customer service! More companies should strive to be as great as this one!
Great product with excellent service. Any queries were answered quickly & satisfactorily,. Would recommend this company to anyone.
From the business
Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Sorry, you feel that way, Katherine. No worries. Let me help you get the right shapewear that works. Exchanges are absolutely free. Please send us a DM through this link http://m.me/shapermint.