Shapermint Reviews Summary
Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
The top rolls a bit but not a ton. It is very comfortable.
I love it. They got perfect and sits in place all day.
Never got it. So cant review it. If o get the item I will update
Hey, Amanda! Don't worry, we'll help you track your package. Just send us a message thru Facebook so we can look into it. Here's the link http://m.me/shapermint
I have purchased two different items at different times. Both times I ended up with the wrong size. Customer service was great thank you! Very comfortable items. Both items have become part of my favorite wears. Thank you lots!
I bought this to wear under a cocktail dress for a wedding. Unfortunately, the wedding has been postponed due to coronavirus. I am sure I will be using it often for all things once this crisis is over.
Shipped to my house fast. The shaper is the perfect size and color. It doesn't roll down or lose placement.
I have bought every shaper that I've seen. This by far is the greatest. Its true to its size and does exactly what it say it do I love it and will be buying more
Very satisfied, as advertised. Was a bit reserved about ordering, but not disappointed.
I ordered Two shapewear from under bra to mid thighs. Also ordered two bras. The bras ran small and the shapewear slipped down.
No worries, Deborah! We have free exchanges so send us a message on Facebook and we'll take care of you. Here's the link http://m.me/shapermint
I have scar tissue problems in my stomach, now I've found a solution!
I have reached out to you regarding your return address to send back item and get a larger size or exchange for another type. I gave you NO STAR, as this should not take two weeks for you to provide me with this.
Oh, no! So sorry about that, Annette! We have to send a return label to you so we can keep track of your return package. Have you tried reaching out to us thru Facebook? Send us a private message there and we'll take care of you. Here's the link http://m.me/shapermint
I have not had a lot of luck ordering bras online, but decided to try Shapermint. What a pleasant surprise to find a bra that is unbelievably soft, but also fits amazing well; it holds in the loose skin under my arms and the support is great. It feels like the ultimate jog bra but much for soft and comfy. Thank you!
I've Never had a Cami that supports as well as this one does I would recommend it to anyone who needs upper support
After making a purchase for an upcoming business trip I wanted to say I was pleased with my purchase.
The shipping arrived in good timing and the product quality is great.
I love it because i wear it after I give birth and it helps me a lots thank you
I was surprised how good the support was for my hips and stomach. They felt very nice and comfortable. Seems as if they took off a few pounds off me! Thank you
Very pleased with my product. Fits me comfortable. Love the feel
I have tried others they role down and uncomfortable but these ones you are comfortable and dont roll down they are amazing thank you so much i am a larger woman and they make me feel milion dollars
From the business
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks for the feedback, Sarah! Send us a private message through Facebook and we'll help you exchange your order for the one that won't roll down on you. Here's the link http://m.me/shapermint