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Shapermint Reviews Summary
Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
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Does not do what it claims. Very dissatisfied. There may be a little difference with it but not a lot. Although the product does not roll down it doesn't lie flat.
The tights are a good quality but they are -- for me -- too constrictive. What a battle to get them on, and every time I have to use the bathroom, another battle! It might be just me - a senior citizen with shoulder issues, but golly gee...
Marvelous! It's EVERYTHING. So happy with the way it looks, I even purchased one for my 13 year old Daughter! We are loving on ourselves. Thanks Shapermint!
I had a great a great return experience! They were awesome about exchanging mind that was too big! My new one fit like a glove! However, as someone who wears one alot, I feel like it doesn't snap back into shape as others do when you take it off.
Shopping with your company is a true blessing, thank you!
So, Shapermint did it again. The items are great quality, and reasonably priced. My last shipment was delayed in transit because of everyone and increased shipping demands. Still don't care... LOVE the products.
Awesome customer service. I was able to exchange my product without hassle. Thanks
Make my waits looks extra small and stomach flatter love this product wow
I have tried many, and I mean Many other brands of shape ware and these are by far superior to other brands for comfort, fit and do what they say they do!
I have had an excellent experience with the shapermint products I purchased. Very comfortable.
Great customer service and product. Love the bra and underwear.
The undergarments didn't have any support. It did nothing for my shape, and it actually made my butt smaller adding to my Danny DeVito-esque physique. I wanted something to bring my tummy IN, not just make it a firmer egg shape. I'll be returning it, and not looking for a replacement as I've accepted my physical appearance and resolved to rely on my personality.
Sorry, you feel that way, Michelle. We're a marketplace with different styles and brands. We're sure we'll have one that we can recommend. Send us a DM through this link http://m.me/shapermint and we'll help you right away.
All good. Good customer service too. Nice shape wear that is comfortable and makes clothes look smoother
I thought everything was good with my order until I actually had to wear it and realized that it rolls down after just a short time of it being worn.
Try a different size or style, Shelly. Exchanges are absolutely free. Please send us a DM with your order details through this link http://m.me/shapermint.
Shapermint's customer service was so nice and helpful. They made sure that I got the right size I needed. I have huge legs so things don't fit me by size and I order shapers that I couldn't get passed my legs so I got intouch with shapermint and they sent me shapers that I love and fit me well. I hated to look in the mirror but now I can't stop looking at myself. I love my self again and now I can't wait to go try on new clothes. Thank u shapermint for giving me my confidence back
I was expecting better products for the price. I purchased two bras. One arrived with the padding inside the cup bunched up and folded over which I had to fix by opening the cup before I could wear it the first time. The other issue is support. I am a D Cup and the support is barely adequate. The positive is that the fabric is very soft. But, I won't spend this kind of money again with your company.
So sorry it didn't provide that much support, Margaret. We have other styles are brand that you can try. No worries exchanges are absolutely free. Please send us a DM through this link http://m.me/shapermint so we can sort this out.
I ordered 2 items, paid for them. Items did not come, I never got them and furthermore I was not refunded.
Sorry, you didn't receive your purchase, Janice. No worries, allow us to check your order to see what we can do. Please send us a DM through this link so we can check this further: http://m.me/shapermint.
From the business
Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Sorry, you're not satisfied with your order, Susan. No worries, we can get you one with a higher level of compression. Exchanges are free. Just send us a DM through this link http://m.me/shapermint so we can help you right away.