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Shapermint Reviews Summary
Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
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Very happy with your products, they are everything you say they are. Shipment was very quick.
I ordered the empura underwear with the tummy control. I ordered the M/L usually I get large is I get them from walmart. They were actually two big. I got on the website and chatted with someone on the web chat. They were awesome. They arranged to ship me replacements in the smaller size. When I asked how I will arrange to ship the larger ones back they told me not too. WHAT?!?! They let me keep these to pass on to someone else. That is outstanding customer service! So that's what I did. I gave them to my mother in law. She loved them so much she went on the site and bought some other items to try. When I got my correct size ones I was so happy. They got so well and are so comfortable. I love them and this company!
I love my purchase. It is comfortable. It makes my clothes fit better. I will definitely get more shape wear from this company.
Nice And feels great on... very comfortable. Thank you very much.
200.00$ for 4 bras... is way to high to pay... somehow your advertisement always gets youconfused. Not happy at all with this last purchase.
Grossly undersized. Was way smaller than described and never given instructions on how to return
Hey, Lauretta! Sorry your order is too small. We offer free exchanges so send us a message thru our Facebook page with your order number and we'll take care of you. Here's the link http://m.me/shapermint
The boyshorts just do not fit. The only thing that has been great is the high waisted panty. The material has a different feel and feels. Great on.
We can have your boyshorts exchanged, Lori, no problem! Just send a message to us thru our Facebook page so we can do that. Here's the link http://m.me/shapermint
I haven't worn this out as yet but I feel good it would fit perfect and most importantly feel comfortable on.
I went through a lot with the site to complete my order because I was trying to use a coupon, but eventually it was a success!
In pleased with my product. Wrapped nicely and arrives on time.
Perfect fit! Perfect comfort! I will continue to order from Shapermint. This is the best fitting and most comfortable bra that I have ever purchased!
I like them they fit pretty good for the most part but wish the shoulder straps were adjustable.
Wonderful and comfortable to wear good to wash
Thank you
On the whole, a good experience, it is a easy wear bra, will probably order more. I don't see why you have to jam the internet with ads after you buy something. Had to inscribe to get away
The shaper shorts I bought fit great and are very comfortable. I can't wait to wear them under my wedding dress.
I ordered after seeing this on my FB page. It holds pretty well. I ordered a 2XL maybe I could have went down 1 size for better suction. But it stays in place so I will definitely order another one.
Bought a new dress and I look great, even though I'm 75!
Ordered the briefs first in a 3xl got them after a lengthy wait. Way too small maybe a large at the Most I was not a happy camper but I contacted them and they sent me out two new bras no charge so although the product didn't impress me the service was phenomenal. When your ordering from this site be wise and order larger sizes..
From the business
Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Did you order too much, Diane? Don't worry! Send us a message thru our Facebook page with your order number and we'll look into it. Here's the link http://m.me/shapermint