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Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
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I put on my tan boy shorts but they are to small the tool up they legs don't stay in place
I bought the Truekind wireless bra, it was too small. I requested a return and was immediately given instructions and mailing lable. As soon as I put the package back in the mail, I got notice the new ones shipped. The correct size bras are soo comfortable and a dream to wear. I love Shapermint
Got my shaper panties love the fit made very nice and also wash beautiful plan to order more in the very near future thanks shaperware
These bras are AMAZING no back clasps, no underwire, no straps which slide on the shoulders which don't support at all. This bra has the best of all worlds. No clasps, great support and most of all... COMFORT!
I took a chance on an ad on Pinterest and ordered two of your bras. They're wonderful! Not only comfortable but great support and unlike a lot of bras similar in theory to these (no underwire and latex), the cups separate for a soft, feminine look. They wash beautifully. I highly recommend these bras. I am a 34DD.
The shaper give my wife the sexiest shape that she's had since having our four kids... she has always been sexy but this enhanced that sexy that's still there.
It was as pretty as I expected, comfortable enough & I loved it. Hoping to buy more.
Excellent product. Good fit. Stays in place. I will order again.
I read the reviews before i bought 2 pairs and i wad like omg these are great reviews im going to try these. I am now disappointed that they do infact roll down the back on my plus sized body. Its actually very frustrating i cant wear them due to them rolling down with every shift of my body. I would not be able to give any plus sized woman the recommendation of purchasing these products.
Had some delivery issue with the local mail provider. Just one call to Shapermint - and everything was resolved. I received the bra and greatly enjoying it! Highly recommend!
I love the feel of the fabric on my skin and it gives my body a perfect shape. I could wear it all day without feeling choked up or uncomfortable.
I figured I would buy a pair only because they were on sale. That way when they slipped or rode or had horrible fabric, who care because it was only X amount of dollars. BUT they DIDN'T DISAPPOINT! The fabric was smooth and wonderful feeling. They didn't ride or fall. This piece cooperated and did a secretive job at helping me look food.
I need to return my order (too small) but the paperwork accompanying my order is way too vague. No customer service number, etc.
HELP!
We got you, Rayanne. We just need a few details. Please send us a DM through this link http://m.me/shapermint so we can send you the right size for free.
Experience was pleasant. Customer Service was Top notched.
I love the fitting. The longline feel; not too tight; just right. When you get to the buttocks/hips area after so long of a time it tends to get bit more stretchy..
1st I tried a medium, then a small. It Only concealed my muffin top, NOTHING ELSE. My Stomach Remained the same.
Let's get you one with a higher level of compression, Diane. Exchanges are on us. Just send us a DM with your order details through this link http://m.me/shapermint so we can sort this out.
This product was great for me! However I have thick legs and even though this is supposed to be seamless it's still a little tight around my thighs so when I sit down I get sort of a muffin top on my legs if that makes sense lol. Still happy with it but I have noticed non of the products I've gotten from Shapermint are really seamless.
This is the BEST shape wear that I have ever tried & I have tried many. It's very comfortable & it really holds you in. The difference it makes is like oh Wow, really really AMAZING!
I'M VERY HAPPY WITH MY PURCHASE!
Answer: We suggest you follow what's on the sizing chart, and yes, it is accurate. You may also visit this link to help you figure out what size to get: https://help.shapermint.com/hc/en-us/articles/360005198554-How-do-I-figure-out-what-size-I-am-
Answer: This company is a scam. They will not accept returns, issue no refunds leaving you with a product you don't want and can't use. I'd never order from this company and would not recommend others to do so either. You can find some of their products on Amazon where at least you have recourse if the item doesn't fit or you're not pleased with it since Amazon accepts returns and refunds.
Answer: We have several products that have an anti-slip silicone strip on it, Belinda. And you can prevent the rolling down issue by getting the right size. We offer other styles like Shaping camis or bodysuits that you might want to check out. :)
Answer: Polyester and spandex. You can find content under details for each item.
Answer: I am able to wear the bras all the time including to bed PS I live in Florida
Answer: I'm guessing it's because you signed up for VIP club status to get deals & free shipping, not realizing that it's a monthly charge of $4.99 to stay in the club.
Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!
Sorry, it rolls down, Nakita. No worries, let us send you a new pair that stays up. Please send us a DM through this link http://m.me/shapermint.