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Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
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Needed a secure fit for golfing and this bra works well. Nothing binding or poking when I swing. Thanks.
The product lives up to its promise of whittling down a few inches from my waist and tummy!
I like everything about the bra except the removable pads as they are very movable when you're wearing it so you have to constantly keep in check to make sure they're in position I would prefer two versions one with attached pads, one without. I don't feel comfortable being overweight and without them. & Less emails, pls.
I am belong pleased with the products from Shapermint and the incredible community it has created!
Customer service is very good and they treat their customers very well.
I have always had to rigid, which makes them very hard to wear for anytime. There ad said it these would support my breasts. That would have been wonderful. But unfortunately they do not. I so wish someone could and would make one who could. I am sure their are many out there that would buy if they ever did make one that works.
Best shaper I've found so far. Fits great and stays put. Very comfortable.
Unfortunately, I only was able to wear my high waisted shaper panty for one work day because now I am working from home in my jammies due to COVID19. For the one day of work in my high waisted panties, I wore jeans and the jeans were falling off my hips! This was a good thing because the panties were doing what they needed to do... flattening my curves. When I am allowed to go back to work, I am sure my panties will be helping me big time because I have gained even more weight due to sheltering in place. I will probably be buying more products until I can drop the extra pounds.
The sizing charts and user experiences were very helpful. My shapewear fit perfectly and kept everything in place. It also stayed in place which was great!
I am currently wearing the second bra sent by Shapermint. They kindly sent this one as the first was too small, and I donated the medium bra. The large bra is also too small as it bunches my breasts together so the topple over the bra. I am frustrated at this point, but didn't want to contact Shapermint again, but this will be my only purchase.
Sooo soft, comfortable & yet still holds everything up & in place! Wow what a wonderful product!
The underwear was nice and fit fine though not much support. But, I was disappointed that the crotch wasn't cotton and most women wearing such panties will do so all day. This type of underwater leads to frequent urinary tract infections. This is ok underwear for a few hours every few days. It's not daily underwear.
Each time I receive my order it comes fast. I love that it comes in it's own bad. I order the size I purchase in a regular store and it is a perfect fit.
Everything about this product is good. I have several styles from Shapermint, all Empetua, for various clothing styles, and they are all excellent. They don't make me skinny, they turn my bulges into sexy curves and help me look and feel wonderful. Some small issues (one sizing and one just not what I wanted) were handled quickly and effectively - all aspects of Shapermint's customer service is perfect.
Never had a problem with shapermint. Always a reliable and trustworthy online retailer.
Not just the things I purchase but the people I deal with. They have some of the best customer service people I've ever dealt with. The products are great and the package has arrived in great time. And the price is right.
The shapermint is very comfortable and it holds you nicely. Perfect choice
Easiest exchange I have ever experienced in my life!
Answer: We suggest you follow what's on the sizing chart, and yes, it is accurate. You may also visit this link to help you figure out what size to get: https://help.shapermint.com/hc/en-us/articles/360005198554-How-do-I-figure-out-what-size-I-am-
Answer: This company is a scam. They will not accept returns, issue no refunds leaving you with a product you don't want and can't use. I'd never order from this company and would not recommend others to do so either. You can find some of their products on Amazon where at least you have recourse if the item doesn't fit or you're not pleased with it since Amazon accepts returns and refunds.
Answer: We have several products that have an anti-slip silicone strip on it, Belinda. And you can prevent the rolling down issue by getting the right size. We offer other styles like Shaping camis or bodysuits that you might want to check out. :)
Answer: Polyester and spandex. You can find content under details for each item.
Answer: I am able to wear the bras all the time including to bed PS I live in Florida
Answer: I'm guessing it's because you signed up for VIP club status to get deals & free shipping, not realizing that it's a monthly charge of $4.99 to stay in the club.
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Hey, Becky! Don't give up! We can definitely look for the right shaper bra for you. Please send us a message thru our Facebook page and we'll have your order exchanged for free! Here's the link http://m.me/shapermint