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ShapermintReviews 7,380

3.1

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Shapermint Reviews Summary

Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
376
value
362
shipping
385
returns
255
quality
352
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Florida
2 reviews
0 helpful votes
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Good fit for golf game
April 17, 2020

Needed a secure fit for golfing and this bra works well. Nothing binding or poking when I swing. Thanks.

Date of experience: April 17, 2020
Maryland
2 reviews
0 helpful votes
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IT IS JUST WHAT I NEEDED!
April 17, 2020

The product lives up to its promise of whittling down a few inches from my waist and tummy!

Date of experience: April 17, 2020
Virginia
1 review
0 helpful votes
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Easy on, no clasps
April 17, 2020

I like everything about the bra except the removable pads as they are very movable when you're wearing it so you have to constantly keep in check to make sure they're in position I would prefer two versions one with attached pads, one without. I don't feel comfortable being overweight and without them. & Less emails, pls.

Date of experience: April 17, 2020
Canada
1 review
0 helpful votes
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I am belong pleased with the products from Shapermint and the incredible community it has created!

Date of experience: April 17, 2020
Maryland
1 review
0 helpful votes
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Superb
April 17, 2020

The items came on time, as promised. It was very easy to order and the product is great. Will shop again soon.

Date of experience: April 17, 2020
Florida
2 reviews
0 helpful votes
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Soft material, fits well
April 17, 2020

Customer service is very good and they treat their customers very well.

Date of experience: April 17, 2020
New Jersey
2 reviews
0 helpful votes
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Comphy
April 16, 2020

I love the cumphyness about the bra.The only thing that I don't like is that the band rolls up on me.

Date of experience: April 16, 2020
Indiana
1 review
0 helpful votes
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I have always had to rigid, which makes them very hard to wear for anytime. There ad said it these would support my breasts. That would have been wonderful. But unfortunately they do not. I so wish someone could and would make one who could. I am sure their are many out there that would buy if they ever did make one that works.

Date of experience: April 16, 2020
Shapermint R. — Shapermint Rep
over a year old

Hey, Becky! Don't give up! We can definitely look for the right shaper bra for you. Please send us a message thru our Facebook page and we'll have your order exchanged for free! Here's the link http://m.me/shapermint

North Carolina
1 review
0 helpful votes
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Super Shapermint
April 16, 2020

Best shaper I've found so far. Fits great and stays put. Very comfortable.

Date of experience: April 16, 2020
California
2 reviews
0 helpful votes
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Wore once - So far so good...
April 16, 2020

Unfortunately, I only was able to wear my high waisted shaper panty for one work day because now I am working from home in my jammies due to COVID19. For the one day of work in my high waisted panties, I wore jeans and the jeans were falling off my hips! This was a good thing because the panties were doing what they needed to do... flattening my curves. When I am allowed to go back to work, I am sure my panties will be helping me big time because I have gained even more weight due to sheltering in place. I will probably be buying more products until I can drop the extra pounds.

Date of experience: April 16, 2020
North Carolina
2 reviews
0 helpful votes
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Fits great and works well!
April 16, 2020

The sizing charts and user experiences were very helpful. My shapewear fit perfectly and kept everything in place. It also stayed in place which was great!

Date of experience: April 16, 2020
Pennsylvania
1 review
0 helpful votes
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Which size?
April 16, 2020

I am currently wearing the second bra sent by Shapermint. They kindly sent this one as the first was too small, and I donated the medium bra. The large bra is also too small as it bunches my breasts together so the topple over the bra. I am frustrated at this point, but didn't want to contact Shapermint again, but this will be my only purchase.

Date of experience: April 16, 2020
New Jersey
1 review
0 helpful votes
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WOW
April 16, 2020

Sooo soft, comfortable & yet still holds everything up & in place! Wow what a wonderful product!

Date of experience: April 16, 2020
New Jersey
1 review
0 helpful votes
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The underwear was nice and fit fine though not much support. But, I was disappointed that the crotch wasn't cotton and most women wearing such panties will do so all day. This type of underwater leads to frequent urinary tract infections. This is ok underwear for a few hours every few days. It's not daily underwear.

Date of experience: April 16, 2020
Canada
1 review
0 helpful votes
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Leggings
April 16, 2020

Each time I receive my order it comes fast. I love that it comes in it's own bad. I order the size I purchase in a regular store and it is a perfect fit.

Date of experience: April 16, 2020
Canada
1 review
3 helpful votes
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It does what it says it will.
April 16, 2020

Everything about this product is good. I have several styles from Shapermint, all Empetua, for various clothing styles, and they are all excellent. They don't make me skinny, they turn my bulges into sexy curves and help me look and feel wonderful. Some small issues (one sizing and one just not what I wanted) were handled quickly and effectively - all aspects of Shapermint's customer service is perfect.

Date of experience: April 16, 2020
New Jersey
1 review
1 helpful vote
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Good service
April 16, 2020

Never had a problem with shapermint. Always a reliable and trustworthy online retailer.

Date of experience: April 16, 2020
Canada
1 review
0 helpful votes
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Not just the things I purchase but the people I deal with. They have some of the best customer service people I've ever dealt with. The products are great and the package has arrived in great time. And the price is right.

Date of experience: April 15, 2020
New Jersey
1 review
0 helpful votes
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Awesome fit
April 15, 2020

The shapermint is very comfortable and it holds you nicely. Perfect choice

Date of experience: April 15, 2020
North Carolina
2 reviews
0 helpful votes
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Amazing Company
April 15, 2020

Easiest exchange I have ever experienced in my life!

Date of experience: April 15, 2020

From the business

Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!


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