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Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
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Every one was so friendly and courteous, it was so easy to exchange with no problem no hassels, i really enjoy shopping with you all, i will continue to shop with you all, I LOVED IT, i would highly recommend you all thank you
Painless. Bras are comfortable. Friendly chatter on the part of online sales staff. The bra does get pilly around the underarms after washing and wearing.
Received my purchase way faster than I expected... everything fit perfectly and I couldn't be happier! GREAT customer service. You guys slayed it
It's hard to find bra size that fits me since I'm extremely small for my age but this bra fits perfectly and feels very comfortable.
Tried it on love the fit. Havent been able to wear it stuck inside with this quarentine so i cant tell u if folks noticed the difference
When I first order and I didn't expect that all companies believe everyone has a printer. I couldn't print a return slip. The boy short bad fit. I guess need the next size up. When I contact you all it got more confused. I get 2 bras in the mail. No boy short.
So sorry for the confusion, Shanda! We can take care of that and you won't have to return the ones you have. Please send a message thru our Facebook page and we'll send you the boyshorts in a different size. Here's the link http://m.me/shapermint
Actually love the Garment very comfortable wearing fit so well can't wait to order some more thank you
They offer so much control and smoothing.
I just love them
Everything went well with delivery and packaging. Unfortunately, it doesn't work for my shape. I guess I'm too solid. My stomach didn't move. It rolls down in the back because of my fat.(?)
There shape panties have changed my life. I mean their absolutely AMAZING. They show off my curves so good. They hide the excess stuff people don't wanna see. They make me fit into clothes better. I mean they are life changing. I wore this one pair for a week, and I just ordered 2 more pairs today. I mean these changes my whole image. They aren't too tight and they keep your curves and your stomach in very snug. It's actually very comfortable. I wear these almost 24/7. I highly recommend. 10/10.
I tried it on. And it held nothing in, I still look like a Easter egg. From looking at the video's its suppose to hide most of the belly fat if not all of it!
I love these bras and was disappointed in the other 3 I purchased. The lining on the inside was a different shape and was hard to fit in place. No problems with the circular lining with the first purchase. Putting on a bra shouldn't be this difficult. Other than that they are comfortable just wished they were like my last purchase.
Hi, Tammy! So sorry the three other shaper bras you received aren't like the ones you ordered before. Can you send us a message thru our Facebook page so we can check it out? Here's the link http://m.me/shapermint
The Truekind Reactive Sports Bra is a great little sports bra for the price! Comfortable and supports well, not as much as an underwire bra but does a good job of holding everything in and tight. I had a breast reduction years ago but after gaining and losing weight since, I've had trouble finding something that holds all the «looseness» together. Now at 60 years old, this does the job, supporting the breasts and underarm flab with comfort. I'm a 40 DD and I ordered the XL. I'm very satisfied!
I had previously ordered the Truekind Daily Comfort Wirefree Shaper. It fit well but the straps had too much elasticity therefore they just stretched and didn't support me at all. When I sent in my review, Shapermint was quick to respond and recommend another product with free return for the other one but since I had already washed it and been wearing it in the house, they told me to keep it and they replaced it with the new recommended product for free! This is exceptional client service! I definitely recommend this company!
I ordered 2 bras and both are so comfortable and offer great support. These are the best bras I've ever had. I just ordered 4 more!
I just yesterday tried using the Shaperfit product. It covered me from just under my bra down into short shorts. It was a bit of a struggle getting it on the first time, but very comfortable from there on after. Made me feel like I was walking around in shorts and a T-shirt, even though I had a casual dress on. Worth every penny.
I was surprised at how comfortable it was. And it made my jeans fit so much better!
Awesome company to deal with... had a problem with fit and they couldn't have been better to get it right for me
Answer: We suggest you follow what's on the sizing chart, and yes, it is accurate. You may also visit this link to help you figure out what size to get: https://help.shapermint.com/hc/en-us/articles/360005198554-How-do-I-figure-out-what-size-I-am-
Answer: This company is a scam. They will not accept returns, issue no refunds leaving you with a product you don't want and can't use. I'd never order from this company and would not recommend others to do so either. You can find some of their products on Amazon where at least you have recourse if the item doesn't fit or you're not pleased with it since Amazon accepts returns and refunds.
Answer: We have several products that have an anti-slip silicone strip on it, Belinda. And you can prevent the rolling down issue by getting the right size. We offer other styles like Shaping camis or bodysuits that you might want to check out. :)
Answer: Polyester and spandex. You can find content under details for each item.
Answer: I am able to wear the bras all the time including to bed PS I live in Florida
Answer: I'm guessing it's because you signed up for VIP club status to get deals & free shipping, not realizing that it's a monthly charge of $4.99 to stay in the club.
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Hi, dulcie! Perhaps you just need a different size or a shapewear with more compression. We do free exchanges so send us a message thru our Facebook page and we'll take care of you. Here's the link http://m.me/shapermint