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Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
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Great the fit is perfect will order again real soon
When I make a purchase from Shapermint I can't wait for my package to arrive! This is my 3rd purchase and there is no disappointment! I haven't tried all the brands they carry, but my favorite is Empetua. Every item does what it's supposed to do. Pulls in those unsightly areas and smooths my shape! I'm slowly losing weight now and the products continue to fulfill my needs! I highly recommend to any gal who is looking for some 'help' with her appearance in her clothes.
I loved shopping with Shapermint and will be using them agai and again. It was a very pleasant experience!
I love it would love to order more from you guys..
I had my first child a little over 2 months ago via C-section, I have lost so much confidence and went up in clothing size obviously. I bought these on a whim, I figured what's the worst that could happen. WELL I AM IN LOVE! I can now wear those cute jeans WITH CONFIDENCE, that my mommy belly shows in, & many more items! This is a must have and I plan on ordering many more!
I ordered a medium according to directions. It was way too tight. When I contacted them, they said to keep the medium & immediately sent the large. I really like the large bra!
Love this item doesn't seem to pull much in or together (maybe need smaller size)
Easy to order, comfy bra's... all good all around. Would buy again... got them quickly as well.
My order came at a reasonable time. I love the product very much! I just ordered 3 more.
They fit and feel just how it was describe
Product runs smaller than the sizes indicates but other that is a great quality.
I saw an AD and navigated the website easily to locate the items I was interested in. I talked with a fit expert on line and selected the size that I thought would work. Unfortunately, the size bra selected did not fit properly and the replacement style was out of stock, so I was refunded my money. I did purchase a high waist brief which appears to be the correct size though I have not worn under clothing yet.
Shapermint body shorts makes you feel confident
In what your wearing from sport to dress up.
Previously rolls and flabby, wedding dress looked awful. All I wanted to do was CRY. I put on my new Shapermint and oh my, everything was smooth and sexy and my wedding dress is PERFECT now.
The triangular pads inside the bra move around when you put on and take off! Also, the band underneath the cups rolls up and the sides need to be sturdier!
I was nervous about ordering a bra online but Shapermint was a great choice! Very comfortable and the size chart fit was accurate. Thank you!
I was skeptical but when I tried them on I became a believer
I didn't love the fit of my first purchase, and a representative helped me get a replacement. It was incredibly easy!
It is not what is advertised. I went by all the sizing requirements. And they do not fit like they said. It rolls up, the bra does not fit correctly. Very disappointing
I have done so in the title. You provided me with another bra of a different type. I am satisfied.
Answer: We suggest you follow what's on the sizing chart, and yes, it is accurate. You may also visit this link to help you figure out what size to get: https://help.shapermint.com/hc/en-us/articles/360005198554-How-do-I-figure-out-what-size-I-am-
Answer: This company is a scam. They will not accept returns, issue no refunds leaving you with a product you don't want and can't use. I'd never order from this company and would not recommend others to do so either. You can find some of their products on Amazon where at least you have recourse if the item doesn't fit or you're not pleased with it since Amazon accepts returns and refunds.
Answer: We have several products that have an anti-slip silicone strip on it, Belinda. And you can prevent the rolling down issue by getting the right size. We offer other styles like Shaping camis or bodysuits that you might want to check out. :)
Answer: Polyester and spandex. You can find content under details for each item.
Answer: I am able to wear the bras all the time including to bed PS I live in Florida
Answer: I'm guessing it's because you signed up for VIP club status to get deals & free shipping, not realizing that it's a monthly charge of $4.99 to stay in the club.
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Hi, Danielle. Sorry, you feel that way. No worries, we're here to help you get the right shapewear. Exchanges are free. Just send us a message through this link http://m.me/shapermint.