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ShapermintReviews 7,381

3.0

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Shapermint Reviews Summary

Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
376
value
362
shipping
385
returns
255
quality
352
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

California
2 reviews
0 helpful votes
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Very Satisfied with everything purchased. I feel like myself again. My confidence is back. I can wear the styles of clothing I like again. The pieces are very comfortable. I will be purchasing more

Date of experience: May 13, 2020
Texas
1 review
0 helpful votes
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Loving my shapewear
May 13, 2020

It does everything it's supposed too and more. I love you it

Date of experience: May 13, 2020
Georgia
1 review
0 helpful votes
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Shapemint
May 13, 2020

I recently started having a jelly belly. I tried shapemint to help. It doesn't flatten it out much, but that might be which item I chose, but no more jiggles, lots of support.

Date of experience: May 13, 2020
Ohio
1 review
0 helpful votes
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Exactly as described
May 13, 2020

My item arrived on time and exactly as described. Also included was a small catalog and a coupon. Easy experience.

Date of experience: May 13, 2020
North Carolina
1 review
0 helpful votes
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Unsatisfied with product
May 19, 2020

I wore my tights once one of them had a hole in the crotch the first day I wore it and the second pair when I went to put them on for the second time had a rip going down my butt. When I washed them it was by hand and hung up to dry I loved the way they fit and felt just wish they were made with better material.

Date of experience: May 13, 2020
Shapermint R. — Shapermint Rep
over a year old

Hi. LaToya. Sorry to hear that. No worries, we're here to help. We'll send you a replacement for free. Just send us a DM with your order details through this link http://m.me/shapermint.

Texas
1 review
0 helpful votes
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All day comfort
May 13, 2020

I have an Hiatal hernia. That means that my stomach does not close. I have never been able to wear a girdle and eat. I had the empetua high waisted shorts on ALL DAY. I had breakfast lunch and dinner with no problems at all. It was awesome

Date of experience: May 13, 2020
Texas
1 review
0 helpful votes
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Satisfied customer
May 13, 2020

My items fit real good and am happy. Would refer u guys to all my friends.

Date of experience: May 13, 2020
Texas
1 review
0 helpful votes
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As promised!
May 13, 2020

The bra was as comfortable and supporting as advertised!

Date of experience: May 13, 2020
Texas
1 review
0 helpful votes
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Very impressed!
May 13, 2020

I have ordered already items I love the look and the confidence in my appearance.

Date of experience: May 13, 2020
North Carolina
1 review
0 helpful votes
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Satisfied Customer
May 13, 2020

I haven't worn it yet, but I tried it on and it fits great. Very satisfied and it came on time.

Date of experience: May 13, 2020
Minnesota
1 review
0 helpful votes
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Item rolls
June 12, 2020

Items role down and find the items thin. I only wore item once and was so uncomfortable I wanted to leave my event and go home!

Date of experience: May 13, 2020
South Carolina
1 review
0 helpful votes
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Fantastic
May 13, 2020

I absolutely love my shapermint, I'm always wearing it

Date of experience: May 13, 2020
California
1 review
0 helpful votes
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Shapermint
May 19, 2020

Just like any other shapewear rolled down did not stay up for what I paid expected more so disappointed

Date of experience: May 12, 2020
Shapermint R. — Shapermint Rep
over a year old

Hi, Sofie. Sorry, your shapewear rolls down. No worries, we're here to help you get the right size. Exchanges are free. Please send us a DM through this link http://m.me/shapermint.

Pennsylvania
1 review
0 helpful votes
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Satisfied consumer
May 12, 2020

As always when I order from Shapermint my order comes in a timely manner. I always love my purchase! After my order arrives I am contacted to make sure I am happy.

Date of experience: May 12, 2020
Pennsylvania
1 review
1 helpful vote
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Wonderful product
May 12, 2020

I had never worn shapewear prior to ordering. But with so many positive reviews and some significant weight loss recently I decided to try it out. Their positive reviews are well deserved. I ended up exchanging one for a different size and it was the easiest exchange I've ever done. Definitely recommend Shapermint to any and everyone

Date of experience: May 12, 2020
California
1 review
0 helpful votes
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Wonderful.
May 12, 2020

I buy this product for my daughter she is 15 size XL. Now she is so happy. Wear a dress was her dream. Now she is wearing that dress that she wants and it's awesome to see her happy. I buy for me too I work 8 hours standing. I feel the support on my back all day.

Date of experience: May 12, 2020
Massachusetts
2 reviews
4 helpful votes
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Fits perfect
May 12, 2020

The first one was to big you sent me a small for free I would recommend to friends to try thank you, you go out of your way to make customers happy

Date of experience: May 12, 2020
Tennessee
1 review
0 helpful votes
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Not for me
May 19, 2020

I love wearing wraps, but this just sucked. Makes you look "round". Unflattering. And very uncomfortable.

Date of experience: May 12, 2020
Shapermint R. — Shapermint Rep
over a year old

Hi, Ariel. A higher compression should do the trick. Exchanges are on us. Please send us a DM with your order details through this link http://m.me/shapermint.

Canada
1 review
0 helpful votes
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Review
May 12, 2020

I enjoyed the product, decent fit but didn't not stay up as well as advertised and I do question the quality. One pair got seam rips after one use and it was the size too big

Date of experience: May 12, 2020
Shapermint R. — Shapermint Rep
over a year old

Hi, Sam. Glad you enjoyed your shapewear. Sorry, it rolls down. No worries, we're here to help. Exchanges are free. Please send us a DM with your order details via this link http://m.me/shapermint to sort this out.

Virginia
2 reviews
0 helpful votes
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High Waisted Leggings
May 12, 2020

I LOVE them. I ordered the XL but were too small :( so returned (easy) and exchanged for 2XL. Fit like a glove and so comfortable. I'm so glad I ordered 2 pair!

Date of experience: May 12, 2020

From the business

Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!


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