On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Very Satisfied with everything purchased. I feel like myself again. My confidence is back. I can wear the styles of clothing I like again. The pieces are very comfortable. I will be purchasing more
It does everything it's supposed too and more. I love you it
I recently started having a jelly belly. I tried shapemint to help. It doesn't flatten it out much, but that might be which item I chose, but no more jiggles, lots of support.
My item arrived on time and exactly as described. Also included was a small catalog and a coupon. Easy experience.
I wore my tights once one of them had a hole in the crotch the first day I wore it and the second pair when I went to put them on for the second time had a rip going down my butt. When I washed them it was by hand and hung up to dry I loved the way they fit and felt just wish they were made with better material.
I have an Hiatal hernia. That means that my stomach does not close. I have never been able to wear a girdle and eat. I had the empetua high waisted shorts on ALL DAY. I had breakfast lunch and dinner with no problems at all. It was awesome
My items fit real good and am happy. Would refer u guys to all my friends.
The bra was as comfortable and supporting as advertised!
I have ordered already items I love the look and the confidence in my appearance.
I haven't worn it yet, but I tried it on and it fits great. Very satisfied and it came on time.
Items role down and find the items thin. I only wore item once and was so uncomfortable I wanted to leave my event and go home!
I absolutely love my shapermint, I'm always wearing it
Just like any other shapewear rolled down did not stay up for what I paid expected more so disappointed
Hi, Sofie. Sorry, your shapewear rolls down. No worries, we're here to help you get the right size. Exchanges are free. Please send us a DM through this link http://m.me/shapermint.
As always when I order from Shapermint my order comes in a timely manner. I always love my purchase! After my order arrives I am contacted to make sure I am happy.
I had never worn shapewear prior to ordering. But with so many positive reviews and some significant weight loss recently I decided to try it out. Their positive reviews are well deserved. I ended up exchanging one for a different size and it was the easiest exchange I've ever done. Definitely recommend Shapermint to any and everyone
I buy this product for my daughter she is 15 size XL. Now she is so happy. Wear a dress was her dream. Now she is wearing that dress that she wants and it's awesome to see her happy. I buy for me too I work 8 hours standing. I feel the support on my back all day.
The first one was to big you sent me a small for free I would recommend to friends to try thank you, you go out of your way to make customers happy
I love wearing wraps, but this just sucked. Makes you look "round". Unflattering. And very uncomfortable.
Hi, Ariel. A higher compression should do the trick. Exchanges are on us. Please send us a DM with your order details through this link http://m.me/shapermint.
I enjoyed the product, decent fit but didn't not stay up as well as advertised and I do question the quality. One pair got seam rips after one use and it was the size too big
Hi, Sam. Glad you enjoyed your shapewear. Sorry, it rolls down. No worries, we're here to help. Exchanges are free. Please send us a DM with your order details via this link http://m.me/shapermint to sort this out.
I LOVE them. I ordered the XL but were too small :( so returned (easy) and exchanged for 2XL. Fit like a glove and so comfortable. I'm so glad I ordered 2 pair!
Answer: We suggest you follow what's on the sizing chart, and yes, it is accurate. You may also visit this link to help you figure out what size to get: https://help.shapermint.com/hc/en-us/articles/360005198554-How-do-I-figure-out-what-size-I-am-
Answer: This company is a scam. They will not accept returns, issue no refunds leaving you with a product you don't want and can't use. I'd never order from this company and would not recommend others to do so either. You can find some of their products on Amazon where at least you have recourse if the item doesn't fit or you're not pleased with it since Amazon accepts returns and refunds.
Answer: We have several products that have an anti-slip silicone strip on it, Belinda. And you can prevent the rolling down issue by getting the right size. We offer other styles like Shaping camis or bodysuits that you might want to check out. :)
Answer: Polyester and spandex. You can find content under details for each item.
Answer: I am able to wear the bras all the time including to bed PS I live in Florida
Answer: I'm guessing it's because you signed up for VIP club status to get deals & free shipping, not realizing that it's a monthly charge of $4.99 to stay in the club.
Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!
Hi. LaToya. Sorry to hear that. No worries, we're here to help. We'll send you a replacement for free. Just send us a DM with your order details through this link http://m.me/shapermint.