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Shapermint Reviews Summary
Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
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The product works very well and is very comfortable. I bought the Empetua Shaper Shorts. I loved it so much I bought another to have on hand. Now I'm trying the bra - can't wait for it to be delivered. Customer service is extreme helpful. Lots of sales make it easy to try.
Customer service is awesome. Answers very quickly. Size large fits and is comfortable.
Loving it will continue to purchase and tell others
I wasn't sure of my sizes so everything I ordered was too big. Once I contacted the company, the return process was great. I love the positivity and encouragement. The products are amazing!
This about the 3rt time I rate the same thing, Again Im very Happy the way they treated me, I how they went out of their ways to make sure I was! 00% satisfied. Wonderful people who were more concern about a costumer thank anything else..
I like the material of the bra but did not support as well as I thought. I need to get a smaller size than what they recommended for my measurement. I wear them for home but will not wear them for work.
We got you, Anita! We offer free exchanges. Please send us a message through this link with your order number http://m.me/shapermint.
This recommended product did not fit my body type. Rides up the butt. Rolls down the torso. Customer service was horrible. Wanted me to pay the shipping to return the item I already paid 2 day express shipping to wait almost two weeks for it to show up. Do not recommend.
Hi, Melissa. Sorry, you feel that way. No worries, we're here to help you get the right shapewear. Exchanges are free. Just send us a message through this link http://m.me/shapermint.
Loved how comfortable they are and how great I feel.
As a plus size woman, I have always hated any kind of shapewear, until I bought shapermint. I foloowed their size guide and the piece fits great, is comfortable, smoothes and slims anf most importantly stays up! I love my shapermint anf recommend anyone looking for shapewear to get one.
I like it but it rolls down doesn't stay up thank you
We got you, James! Exchanges are for free. Please send us a message through this link with your order number http://m.me/shapermint.
I ordered the wrong size and they shipped me another 2 in place of those for free. And got them in less then a week! You need to have a swimsuit line!
This product far exceeded my expectations! I think I would have preferred the underwear type the boy shorts ride a little but nothing to make me want to return them!
Finally! A bra that I don't want to take off the minute I put it on! And customer service and quality of the product, outstanding!
I have no problems at all with my Shapermint experience other than the length of time it took to receive the products. They sat in Raleigh (120 miles away) for 10 days before I received them. Otherwise everything is great.
From the business
Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We'll make this right, Lynn. Exchanges are free. Just send us a message through this link http://m.me/shapermint.