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Shapermint Reviews Summary
Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
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I wanted to try the shapermint as I just had a baby want to fit smoothly in my dresses, this product is made in China their plus sizes fit medium sizes IF YOU WEIGH MORE THEN 165 POUNDS FORGET IT FIND PRODUCT THAT FITS, this thing fits like a tight band that cuts off oygen.
Terrific customer service; my return was processed promptly and for free. Shapermint clearly cares about their customers being satisfied. My only complaint, why do they continue to allow inaccurate sizing for their products? There are numerous customer comments complaining that the wire free all Day bras from Empetua and Tru are sized too small. SO CHANGE THEM. Excellent return service is great but it would be better not to have to make returns!
First, customer service is excellent. I was looking for a cami with wider straps. This one is great. I might have done better with one size up as it did well everywhere except my left arm. Just couldn't get it positioned right for it to feel comfortable. Not giving up. It's clearly a quality product with thoughtful details.
I received my order timely and love the fit of my shapewear leggings, my shapermint bra was not to impressed.
Fit just ok. It accidentally went into the washed it so it will have to work.
They fit snug and hold me in but as soon as a bend over or walk around they roll down.
The Commercials Shows that Every Women' That Puts On The Shaper Stomach Goes Flat, No Matter What Shape Or Size They Are. But My Stomach Didn't, It Still Poked Out!
We'll make it right, and help you get the best fit, Victoria. Please send us a message through this link with your order number http://m.me/shapermint.
Loving my leggings so much, I want to put them on ever day. Happy, Excited, Feeling Sexy
The best shaper ever it fits me like a glove. This shaper snatched my body up & I look good in my clothes. Shipping on point! I ordered a XL/2XL
Great experience fits well. Bra and boyshort. But way too many emails After the purchase. I like it ok.
L love how they fit and feel. They are so comfortable, I have slept in them too. I will order more soon.
Was a wonderful experience. The ordering was easy. And shipping was fast. The shape wear fit like it was supposed to.
I feel the bra runs small but an easy exchange fixed that!
I love shopping with Shapermint - I feel seen and heard as a customer and their body positive message is one I fully support.
I love how it fit my body just great - I would definitely tell a friend to order one or two or three, I will keep this in mind to order again when I need to for sure.
I'm putting in order to buy more yay yay I love my new look...
I've been requesting a return label to exchange for the right size. This has gone on for several weeks
Sorry to keep you waiting, Patricia. We're here to process your return label. Please send us a message through this link with your order number http://m.me/shapermint.
It is just as advertised. Comfortable and I look as well as feel fabulous
It's taking extremely too long to exchange the item I purchased
Hi, Deirdre! We're here to help you with your exchange. Please send us a message through this link with your order number http://m.me/shapermint.
I had some issues getting to the post office due to current circumstances, Shapermint was very understanding. Returns are easy and I love their products
I love my boy short shaper. Fits great and gets the job done.
From the business
Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi, Farah. Sorry, you feel that way. No worries, we're here to help you get the right shapewear. Exchanges are free. Just send us a message through this link http://m.me/shapermint.