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Shapermint Reviews Summary
Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
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I love everything about all the products I have tried.
Received refund after a month of waiting for item that didn't come.
When I received my shapermint I tried it on right away. It was surprisingly comfortable. I only had one draw back, and that was the fact that it rolls down in the back some. I wore it all day and other than the trooping back, it was very comfortable and I did not feel like I was being bound.
The items I purchased, I was very pleased with how well it fits. Very comfortable!
This item does not do what it says. It was definitely a waste of my money.
Great customer service. Excellent product it fits very well. I would highly recommend.
I believe I should've purchased a size smaller to get a better experience.
Perfect fit and great support. My order came in just 2 days after ordering. Very prompt delivery time. I was so excited. The fit is very accurate.
I recieved my order today from Shapermint both items are ridiculous to small literally they have agents that you type with. They are making it very difficult to return these items or replace them. I'm so upset. Who has time for this doing this Corona virus ups stores are closed hard to get to a close ups in my area I will never order from them again NEVER!@@@
Hi, Katie. Sorry, you feel that way. No worries, we're here to help you get the right shapewear. Just send us a message through this link http://m.me/shapermint.
I can wear it all day and it won't roll down it stays in place. I love the way it fits my curves.
Fit as expected like pantyhose. A little saggy in the crotch but worked well as compression pants. I'm on my feet a lot at work. Leg pain better after wearing them all night.
Good service and great product! Merchants are good suppliers of their quality products!
I was not only satisfied with the product, but I was pleased with getting an exchange when the size I ordered was too small.
The products I've purchased have been great, but what has really earned my repeat business is the exceptional customer service. It's rare to find a company who is this committed to making sure that their customers are 100% satisfied.
Love the bras. I have bought 4 bras from shapermint and love the way they fit. Bought from other companies and they were not made as nice as these.
Very Comfortable and has great support! I love that it does not have any underwire yet offers great support
Fits perfectly, feels very comfortable. No pantry line.
My 1st time ever trying these. I purchased 3 items. I'm Very tall but have a tummy. I wear 16-18 The leopard leggings were cute but a struggle to get on & we're not very comfortable. I'd definitely suggest getting 2 sizes up! Tummy control was AWESOME! But, the waist was too tight as were the calves/foot holes ( mine are average but muscular) The shaper panties were very comfortable. (XXXL) I'd only expected a brief, but these stretched all the way up to my bra... lol Although, they had very little tummy control (def. NOT like the video... lol) They also stayed in place/up which was a plus. Just my p. O. v. But, y'all can decide for yrself.
Hi, Letha! Looks like you could use a different size for your order. Can you send us your waist and hip measurements as well as your order number through Facebook Messenger so we can check what the recommended size for you is? We'll exchange your order for free too. Here, please use this linkhttp://m.me/shapermint
Ok so these are my second pair and I love them. Super comfortable and loove the boyshort. Nice to wear with shorts or dresses and surprisingly not hot
From the business
Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We got you, Meloni! Exchanges are for free. Please send us a message through this link with your order number http://m.me/shapermint.