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Shapermint Reviews Summary
Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
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Although Empetua is described the same as when I purchased it over a year ago, the current Empetua is not the same fabric at all. An exchange was offered and arrived in a timely manner. However, I found myself having to return both for a refund. That part was accomplished. Odd that Shapermint prefer I donate item rather than return. Frustrated, because it is not a simple matter to cancel membership in Shapermint Club. In live chat, stalled asking are you sure? Yes quite. Wait for agent. Agent promises e-mail to cancel. E-mail does not include that link. Another attempt on website. Again, 2 options. Are you sure? This is what you are missing. 2nd option, to cancel... NOT ABLE TO CLICK ON AND COMPLETE>
I like the way the shaper held me in comfortably. I would recommend shapermint to all my friends and family.
I loved your bra so much that I bought 3 of them.
When I put the first one on the inserts were all misshaped, I was hoping it was only the first bra but all 3 were defective.
All items are Empetua and I love them. This is the absolutely best shapewear I've ever purchased. I enjoy affordable prices and quality garments. My body looks Snatched & Smooth!
My shaper is so comfortable and fits perfectly to my body! It isn't hot or uncomfortable, it feels amazing on my body, like it is a piece of me that has been missing my whole life! I cannot believe how much money I have wasted by buying from other places, Shape Wear is the absolute best! Thank you so much!
All the items I've ordered is still to small. Except my high waisted Panties. They actually fix. I happy with them. But the leggings an Shorts are too tight.
The products that I order did exactly what it said made me feel wonderful plus I enjoy the encouraging memos or quotes that came with the package keep up the good job
Wider bottom band and wider straps with more coverage under arms to prevent over-spillage
4hook back closure
Think plus size for 34-36 size with B-C cup following gastric bypass so lots of loose stuff
Comfort and ease of fit. I love the stretch and the thickness of the material.
Ordered my Shapermint a week before the passing of my dad! Thank God it came back just in time for the service because the dress that I wore, I hadn't worn in almost 4 years since at my cousins funeral! Let's just say " I had gained a few pounds and had no time for a crash diet! Thanks Shapermint for the save!
This shape wear fit very nicely. I don't know what to say
I really like my shapermint. It does work like shown.
It fit good except it kept rolling down in the back
They fit very well and the comfort and the control is great.
Well I ordered the wrong size, it was replaced immediately. After I got that right fit, the results were amazing. The customer service was even better.
I love it! It fits well and it is very comfortable that I can wear all day!
It work just like the commercial says it will, I love it I have a dress I wanted to wear but couldn't from the weight I gained but now it fit perfect
From the business
Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Don't worry, Denise! We can exchange your order to a different size for free. Just message us through Facebook Messenger so we can do that. Here's the link http://m.me/shapermint