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Shapermint Reviews Summary
Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
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The pants I ordered didn't fit. All though it was labeled 3X, it didn't fit me. It did fit my friend. She wears a size L-XL. Bra was a different size than what was ordered. IT was supposed to be changed.
I normally take off my bra the first thing when getting home, but this bra is so comfy I don't think about it!
I am hooked on your products I have only placed a Couple of orders but I was so pleased with my purchase of the high waisted panties my Mom wanted to jump in on the fun too and has fallen in love also.
I like your product but cannot wear it doesn't go up my legs hurts to pull up so I wasted over $20.
Need to see my purchase in Australian dollars.
Last purchase cost me nearly double your price so your sale price is not a savingfor me.
Hi, Roni. So sorry, but since our prices are fixed in US dollars, the price conversion in your local currency will depend on the exchange rate the day when you place the order.
When on, back rolls down alittle, longer legs. For me could use mre of panty without the legs felt uncomfortable
Sounds like you could use a different size, Carol. Please send us a message through Facebook Messenger so we can check it out. Here's the link http://m.me/shapermint
Thank you for making the adjustment for my initial purchase! Your concern to correct this is deeply appreciated!
I really like how fast the product came to me and that the product isn't see The thru. I don't like that I had to buy so many to find the right size for me because I don't like returning items. More like a four an a half rating. Everyone I gave them to like them.
I am nowhere as big-bellied as the ladies in the ads, yet I could not fit the largest size.
Hi, Christy. Sorry your order was too small for you. Can you message us through Facebook Messenger so we can take a look? Here's the link http://m.me/shapermint
The leggings I purchased are a little thin, but still very comfortable and slimming.
Everything from ordering to actually receiving my order was very pleasant. I didn't have to wonder about anything, it was great being informed every step of the way.
Easy to order, received quickly and received a nice bag. The bra is soft and the shaper panties really work. I was able to wear my size 12 pants work them on instead of 14-16. Love their products.
Excellent product. It holds you together. The bras are comfortable, but I bought a size smaller than I want. Plan to buy more. Fast shipping and great packaging.
Love it! True fit...
Just a little tight.
Call call call with a coupon next time please
I ordered three bras, all the same style and I did not like them. I wanted to talk to someone about other bra choices that I could possibly replace them with. I left numerous messages and have not received a return phone call. I realize many things have been affected by COVID-19 but don't say you will return the call if you are not going to. It will be two weeks tomorrow that I have been trying. I will just return my purchase, pay the shipping charges which I also disagree with, and just move on. Thanks.
Great I love it and my daughter love hers too might get me couple of bras later
Very comfortable and washes up beautifully! I bought a black, white and beige bras and I love them!
From the business
Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Sorry your order didn't fit, Catherine. Can you message us your waist and hip measurements so we can check the size that's right for you? Here's the link http://m.me/shapermint