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Shapermint Reviews Summary
Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
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One bra, I was completely happy with. I have been searching for a bra with no wires that doesn't slip off my shoulders and have to be pulled back up all day. The beige one was perfect. When I wore the white one, I was pulling the right strap back onto my shoulder constantly. Doesn't make sense to me that it would be only one side.
Everything advertised was truthful and better then I expected. Company wants their customers to be 100% satisfied. If you're not they will do whatever it takes to make it right. Their customer service is genuinely caring, friendly and professional. I would highly recommend buying from this company.
The garments were not as firm supporting as y thought they would be. They certainly aren't made for tall people. Got my hopes up and I was very disapointed by the product. Customer service app worked great.
The fit is comfortable, never roll down and take my look down@ least 2 pants size.
I love the TrueKind Bra. Feels great all day every day. Shipping difficulties caused a significant delay but Shapermint reshipped and I finally received the bras in good order. I will definitely be getting a couple more!
The 1st order great just to small didn't pull up all the up, however my sister in law and sister has smaller hips but they haven't been able to try on. I let you know when I get my new order does the larger size fit. I know it good quality I have been wearing shaper all my life I love the tight fit and support just need to pull up all the way. I am a senior I can't way to tried on my new one. Othea aka Miss O
The best Bra I've ever owned. Very comfortable. I struggled finding the right brought my entire adult life. I finally found the one that I am comfortable wearing.
Buying and receiving was very easy and quick. The product does exactly what was advertised. Wery pleased.
The quality and the way these feel are the best. These stay put and does not roll all day!
I purchased the High Waisted Shaper Panty. It is increcibly comfortable, and it lives up to the advertisement. It just smoothes all those bulges out. So I bought a second one and thinking i am smaller than I actually am, ordered a size smaller. I have to say that Customer Service was fantastic and I had to the correct size within days. I will certainly buy some leggings!
I bought it and I like it. The only concern is in the thigh area it rolls up. My weight is 140 and my height 5'9. However, in my back this dosen't happen.
They rolled down. Really did hide like it shows on the advertising. Order the one that the suggest guide said. Little to tight
My undergarments are smooth, comfortable and lightweight.
Quick and responsive. Was very satisfied with my experience.
Everytime I have ordered something from them it's a wonderful experience I'm never disappointed
Watching and seeing the videos made me believe that they were very good at holding you in. However it doesn't hold your back in!
Hi, J B. You can keep track of your order by creating an account on this link https://shpmint.com/smtrack. You can also reach out to us through Facebook Messenger if you need help.
From the business
Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
So sorry your order didn't work for you, Tina. Please send us a message through Facebook Messenger so we can check for available options. Here's the link http://m.me/shapermint