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ShapermintReviews 7,383

3.1

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Shapermint Reviews Summary

Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
378
value
365
shipping
388
returns
257
quality
355
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Germany
1 review
0 helpful votes
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Great experience
June 2, 2020

Will definitely order from Shapermint again. It fits great I have the shorts and the panty and love them both

Date of experience: June 2, 2020
Germany
1 review
0 helpful votes
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Fully thighs with a short torso
June 2, 2020

I find that hi-waist is not proportionately designed to fit a short torso frame body type. The waistband rolls down. I feel you need to design a garment for shorter waist torsos and fuller thighs so the leg bands are tapered closer to the knee. Comfortable material

Date of experience: June 2, 2020
California
1 review
0 helpful votes
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Great products
June 2, 2020

I've now ordered 3 items and I can honestly say I love all of them. The price, fit and comfort are amazing.

Date of experience: June 2, 2020
Texas
2 reviews
0 helpful votes
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Control body suit
June 1, 2020

I tried 2 other times to get what I needed & this was made so easy! Thanks! Third time was the charm. Curves boy cut body suit. Love it! My experience was super.

Date of experience: June 1, 2020
Virginia
2 reviews
0 helpful votes
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Boy shorts
June 1, 2020

I love the fit and comfort underneath my dress, it was as if I didn't even have it on.

Date of experience: June 1, 2020
Kansas
3 reviews
0 helpful votes
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Perfect fit
June 1, 2020

My shaper fits perfectly and it covers most of what I want hidden.

Date of experience: June 1, 2020
North Carolina
1 review
0 helpful votes
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I'm impressed
June 1, 2020

I had bought a corset to help keep everything in place and I literally couldn't breathe with it on; especially sitting down! I bought a high waist short from Shapermint and it basically does the same thing; but it is so much more comfortable; and I can breathe!

Date of experience: June 1, 2020
Arizona
1 review
0 helpful votes
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I'm a medium, I am 5'2 and 140. I ordered them mediums and they fit like and XS. I've tried to return these 4 times now and keep getting the run around with the BOT. I'm sick of it. I just want to return this and get my money back. I want to talk to a real person.

Date of experience: June 1, 2020
Florida
2 reviews
0 helpful votes
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I ve Been a customer since 2019. A very satisfied one since i continue to purchase almost in every campaing they have. I highly recommend YOU to try and have your on experience cause YOU wont regret it

Date of experience: June 1, 2020
Texas
1 review
0 helpful votes
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Always good service
June 1, 2020

The product is excellent the service is great just dont want to keep filling out these surveys, I wouldnt be a returning customer if I wasnt happy.

Date of experience: June 1, 2020
South Carolina
1 review
0 helpful votes
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Skinny
June 1, 2020

Very comfy. I wish I could've gotta a extra small.

Date of experience: June 1, 2020
Texas
1 review
0 helpful votes
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I love it!
June 1, 2020

This product delivers on its promises. I will definitely be recommending shapermint to all my friends. Thank you!

Date of experience: June 1, 2020
Texas
2 reviews
0 helpful votes
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Exchange/Return
June 11, 2020

I tried several times to make a return request online following the instructions, but nothing happened at the end. Received no email as confirmation.

Date of experience: June 1, 2020
Shapermint R. Shapermint Rep
over a year old

Hi, Joyce! We can check on it for you, and process your replacement. Please send us a message through this link with your order number http://m.me/shapermint.

Canada
1 review
0 helpful votes
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Great customer service
June 1, 2020

I have purchased shapermint leggings, and I am very happy with the fit and price. Ordered two sports bras that did not fit well. Super easy return policy, excellent response time. Will definitely continue to buy Shapermint!

Date of experience: June 1, 2020
New York
1 review
0 helpful votes
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Prompt service, excellent customer service! Will recommend to all my friends!

Date of experience: June 1, 2020
New Jersey
1 review
0 helpful votes
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Amazing
June 1, 2020

Does shapermint fit exactly like it was supposed to is slimmed and toned me. Also just like the ad said it doesn't roll and it stays put all day long very comfortable will be buying more.

Date of experience: June 1, 2020
Texas
1 review
0 helpful votes
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Easy to put on
June 1, 2020

But it doesn't feel like much support in areas. That I feel needs it

Date of experience: June 1, 2020
Georgia
1 review
0 helpful votes
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High brief empetua
June 1, 2020

They fit very well with minimal rolling down... smooth texture of fabric

Date of experience: June 1, 2020
Alabama
1 review
0 helpful votes
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My New Normal
June 1, 2020

I love my new shapeware, it doesn't may me feel like I am being chocked or that I will pass out from not being able to breathe. I will be buying more. No more lumps and bulges. I am a big girl and now I feel good in my clothes and I look like I feel!

Date of experience: June 1, 2020
North Carolina
1 review
0 helpful votes
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Great customer service
June 1, 2020

I had an issue that was my own fault and they fixed it with no cost to me! Great products, and great to their customers

Date of experience: June 1, 2020

From the business

Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!


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