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ShapermintReviews 7,383

3.1

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Shapermint Reviews Summary

Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
378
value
365
shipping
388
returns
257
quality
355
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
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Great purchase
June 1, 2020

I love my shapermint, it fits great, and holds up to its name. It's the best one that I bought so far. I can move and breathe freely while going about my day.

Date of experience: June 1, 2020
California
1 review
0 helpful votes
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Never received
June 1, 2020

The first experience was great wrong size you shipped out another
The second bra I never received
I've been busy so just noticed it never came after said it was shilled

Date of experience: June 1, 2020
Maryland
1 review
0 helpful votes
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Unsatisfaction
July 1, 2020

The product is not nothing like you advertise. Plus I'm still waiting on a refund from May 2nd. Your customer service sucks. I never get a phone call back for you to take care of the situation. Plus your product makes you look pregnant

Date of experience: June 1, 2020
Minnesota
1 review
0 helpful votes
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Very comfortable bra!
June 1, 2020

Fast shipping and a great product. I would definitely recommend this bra to my friends.

Date of experience: June 1, 2020
Louisiana
1 review
0 helpful votes
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Awesome product
June 1, 2020

Every thing about my order was excellent, my order can faster than I thought it would, fix very good don"t row like other, would order again just because how I feel, perfect service

Date of experience: June 1, 2020
New York
2 reviews
1 helpful vote
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Website is easy to use and size chart was helpful. I received my order on time in pretty sealed packages! I bought two and decided I wanted to exchange one for a different style. Shapermint let me keep the original pair AND sent me the new pair for only the difference in price with FREE shipping!
Shapermint is my new go to for shape and control wear and I've already told all my friends!

Date of experience: June 1, 2020
Arkansas
1 review
0 helpful votes
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Just OK
June 1, 2020

They are not as easy to put on as soon in advertising and I ordered a size larger as suggested.

Date of experience: June 1, 2020
Germany
1 review
0 helpful votes
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MS.
June 11, 2020

I SENT U GUYS A MESSAGE LETTER U KNOW THEY WERE TO SMALL AND I BEEN WAITING EVERY SINCE SO WILL I BE ABLE TO EXCHANGE THEM

Date of experience: June 1, 2020
Shapermint R. — Shapermint Rep
over a year old

We're here to help you with your exchange, Alice. Please send us a message through this link with your order number http://m.me/shapermint.

Colorado
1 review
0 helpful votes
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Lovely
June 1, 2020

Love all the self love follow up emails!. They are actually more worried about the woman inside than her looks!

Date of experience: June 1, 2020
Florida
2 reviews
0 helpful votes
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Love this shape wear. People are very good when you have questions about an item. I have many pieces.

Date of experience: June 1, 2020
Germany
1 review
0 helpful votes
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Easy to view details and sizes. Fast easy pay. Fast delivery of

Date of experience: June 1, 2020
Texas
1 review
0 helpful votes
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This is NOT a girdle! The fabric is soft, flexible and allows you to move without restrictions. Yet, it holds all the "extra" into form and restores your confidence about your body. Thank you!

Date of experience: June 1, 2020
New York
1 review
0 helpful votes
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Hummm starts off great but
June 1, 2020

After wearing the bras a few times they do not stay in place in fact they start to roll up and I am constantly pulling them down. I have the correct size so that is not the issue here.

Date of experience: June 1, 2020
Minnesota
1 review
0 helpful votes
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Where is my refund!
June 11, 2020

I was told order was delivered. No pkg the next day received notice pkg was sent back to sender. I have yet to receive refund

Date of experience: June 1, 2020
Shapermint R. — Shapermint Rep
over a year old

Hi, Angela! Allow us to check your order, and make it right. Please send us a message through this link with your order number http://m.me/shapermint.

Pennsylvania
2 reviews
0 helpful votes
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Just a little more
June 1, 2020

My purchase is fine. The only thing I would appreciate more, is to have a cotton crotch so I don't have to wear underpants.

Date of experience: June 1, 2020
Ohio
1 review
0 helpful votes
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Not what I expected
June 1, 2020

This is not at all what I expected I heard all these great things on the internet about how great this item was and looking at the videos but its nothing like the advertisements it rolls down and I didn't see a difference when I put it on I'm sorry but not at all what I was hoping for

Date of experience: June 1, 2020
Shapermint R. — Shapermint Rep
over a year old

Hi, Toniya. Sorry, you feel that way. No worries, we're here to help you get the right shapewear. Exchanges are free. Just send us a message through this link http://m.me/shapermint.

New York
1 review
0 helpful votes
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Shapermint LOVE LEGGINGS
June 1, 2020

The fit the feel the look all amazing I'm 6 ft tall 150 pounds they fit like they were made for me

Date of experience: June 1, 2020
Kansas
1 review
0 helpful votes
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Wonderfull
June 1, 2020

I have been enjoying the way they fit. I just wish I had the money to buy more.

Date of experience: June 1, 2020
Illinois
2 reviews
0 helpful votes
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True Completion
May 31, 2020

My Shapermint. No disappointment here. True necessity to my wardrobe. Quality product. I feel compelled to let Shapermint know how blessed I am to have My Shapermint in my life. Prayers answered. Thank you Thank you Thank you Shapermint.

Date of experience: May 31, 2020
California
1 review
0 helpful votes
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Love them
May 31, 2020

Perfect fit I love it and will perhues more very comfable. They feel great I'm able to move sit perfectly.

Date of experience: May 31, 2020

From the business

Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!


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