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Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
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Love the way everything fits. Perfect and comfortable.
Very comfortable. I don't like the foam pads but they're removable
Everything was great, but I only received one out of 4 items. I would appreciate receiving my other 3 items.
Overall it does give a little support. I am afraid to buy another one.
Very comfortable and breathable. Love the way it fits and feels.
I tried it was too tight emailed them a few seconds later return complete. Highly recommend
Works wonders, it fits nice a tug, It covers exactly what I wanted to cover, now I dnt feel as big, I feel so much better wearing a nice dress or a snuggle shirt thank you
I am apple shaped and had hard lines around waist and back. I pulled these up and it smoothed it all out. I am so very gratedul and happy!
Very comfortable but too many emails from this website
I bought this Shapewear for my mum, she didn't like the way her tummy was popping out. And since I already have an experience with Shapermint, I decided to get her this Shapewear and ever since that day, she loves it
I absolutely love all the items I purchased from Shapermint. They are great for working out n causal wear.
I returned my order 6 weeks ago and still NO REFUND! $ 40.00. RETURN MY MONEY. LOOK UP MY ORDER, LOOK AT THE RETURN AND GIVE ME MY MONEY!
When I first put it on, I was truly amazed at how well it holds my shape in! I was absolutely amazed! I liked how it looked under my clothes! Wow! Thanks for a great product!
They offered me a product, I ordered it. They delivered on time, quality of the product is grand, the price was impossible to pass up on. Thank you. You guys did everything right.
The Shapermint was tight, but did not provide the needed support. I am overweight, but not grossly so. I expected to be held in with a smooth look and did not get what I was expecting. I am extremely disappointed!
We'll make it right, and help you get the best fit, Benita. Please send us a message through this link with your order number http://m.me/shapermint.
Shapermint products are wonderfully made and do just what they should do! I'm not a fan of the barrage of emails that are sent, but I'd refer someone to try the products.
I order two the same size, just different colors and one was bigger than the other.
Hi, Sherri! Allow us to make it right. Please send us a message through this link with your order number http://m.me/shapermint.
Answer: We suggest you follow what's on the sizing chart, and yes, it is accurate. You may also visit this link to help you figure out what size to get: https://help.shapermint.com/hc/en-us/articles/360005198554-How-do-I-figure-out-what-size-I-am-
Answer: This company is a scam. They will not accept returns, issue no refunds leaving you with a product you don't want and can't use. I'd never order from this company and would not recommend others to do so either. You can find some of their products on Amazon where at least you have recourse if the item doesn't fit or you're not pleased with it since Amazon accepts returns and refunds.
Answer: We have several products that have an anti-slip silicone strip on it, Belinda. And you can prevent the rolling down issue by getting the right size. We offer other styles like Shaping camis or bodysuits that you might want to check out. :)
Answer: Polyester and spandex. You can find content under details for each item.
Answer: I am able to wear the bras all the time including to bed PS I live in Florida
Answer: I'm guessing it's because you signed up for VIP club status to get deals & free shipping, not realizing that it's a monthly charge of $4.99 to stay in the club.
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Let us check the status of it, Dorothy. Please send us a message through this link with your order number http://m.me/shapermint.