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Shapermint Reviews Summary
Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
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The person was very patient and helpful; thank you for hiring an awesome person.
I never would've believed how amazing and beautiful your products are until I purchased mines. The quality in all the pieces are phenomenal and everything aligned to the body with perfection. I personally want to THANK YOU so much for assisting women in all areas of the body that makes us embarrassed. Also love shopping and reading all the beautiful women's stories to get a better connection of the business. With that being said, please always stick around because we need you.
Easy to order, received in a timely manner. Items do not fit as well as expected, tend to ride up and compression is lighter than expected.
I will keep items, help a little. Nice material.
Tried two different styles of bras. One I loved, the other a little snug. Returned it using the same packaging and downloaded the return label. Exchange came in a little over a week. Easy.
I tried the shaper underwear and they were too small, I was sent another pair and they were uncomfortable but I got used to them.
Then I bought bras and they were way too small.
So I emailed the company back and forth many times and had quite a bit of difficulty and loops to hurdle but they are finally being replaced as promised. I don't know when they will be here. So I won't know anything about the replacement bras yet.
The experience I had in ordering was very simple. Didn't take too long to arrive. Happy with purchase.
Ordered my outfit (cami + leggings). They fit a lil snug but my shape looks great.
I bought an assortment of items from, leggings to boyshorts to high waist panties. I am so very happy with everything except the high waist long leg shorts. I was wondering if that item could be returned.
Comfortable product as advertised. Super Customer Service online!
I have been trying to talk to someone about returning my bra but I can can get is an automated text Sure would like to know how to return it
We got you, Julia! Exchanges are for free. Please send us a message through this link with your order number http://m.me/shapermint.
I guess I thought it would have more support... I'm used to the competition which has panel in front and lifting in the Tomlin
I wish I wouldn't have ordered 2 of the same shaper, especially without 1st checking how thy fit. They're tighter & harder to put on than I expected bc the ads make it look so very easy for the women, & the difference they seem to get is amazing, whereas the difference in my shape wasn't nearly as dramatic or noticable, although there was a slight improvement to my figure. I'm glad u didn't pay full price for either shaper.
Checked in. Found what I wanted. Then I was offered a discount on the already discounted price! Upon checking out I was offered another item at a 60% discount. So easy to order. So easy to exchange. The process is extremely quick that it beats going to the store!
It makes my flesh really stick out at the top of my back and it rolls down because of the flesh bulges beneath my shoulder blades and lungs.
Didn't have the control that I expected. It did not hold my stomach in as much as would have liked it to. I couldn't really see any difference. Not satisfied.
We'll make it right, and help you get the best fit, Lelani. Please send us a message through this link with your order number http://m.me/shapermint.
When I have visited the Shapermint site, I have been pleased with it. I like how easy it is to find products or to just browse through the products. The sizing charts give a true size indicator. The models represent a true customer/shopper. I have been very happy with my experience.
From the business
Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Sorry it was too small for you, Betty. Please keep us posted with your replacement. Thank you!