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ShapermintReviews 7,383

3.1

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Shapermint Reviews Summary

Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
378
value
365
shipping
388
returns
257
quality
355
This company responds to reviews on average within 4 days

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Missouri
1 review
0 helpful votes
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The fit is great
June 12, 2020

When I ordered it took no time to receive in the mail I like that seems other sites are slower than slow!

Date of experience: June 12, 2020
Massachusetts
1 review
0 helpful votes
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Great prices, fast shipping
June 12, 2020

Incredibly fast shipping! I had to exchange an item. It was a quick and simple process. It only took a couple of days and my new size was already delivered. :) Great prices too!

Date of experience: June 12, 2020
Michigan
1 review
0 helpful votes
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Easy
June 12, 2020

Easy to order, quick delivery, excellent merchandise

Date of experience: June 12, 2020
Pennsylvania
2 reviews
0 helpful votes
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I have ordered three items from Shapermint. I've been very happy with two of them. One item didn't fit at all and I really didn't like the style of it. I was able to exchange it quickly and efficiently just by calling customer service.

Date of experience: June 12, 2020
Georgia
1 review
0 helpful votes
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Look like a rockstar!
June 12, 2020

These leggings are awesome! I ordered a med, probably could have used a small, but they are soooo contouring. They hold in all the jiggles and make me look like a svelte body! Plus they are not see through. They sit a little higher, but probably because i upsized. Otherwise, i love them.

Date of experience: June 12, 2020
Mississippi
1 review
0 helpful votes
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Comfortable
June 12, 2020

It is very comfortable and soft. I love it. I would recommend to my friends.

Date of experience: June 12, 2020
Massachusetts
2 reviews
0 helpful votes
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Way way too small
July 2, 2020

Real bad. Dosent fit. I even ordered 2 sizes lger so it would fit. I know how whem u order online to expect 2 sizes smaller. I DO NOT DO RETURNS. THERE FOR I LOST MY MONEY. LESSON LEARNED

Date of experience: June 12, 2020
Shapermint R. — Shapermint Rep
over a year old

Have them exchanged to a different size, style or brand for free, Susan. DM us your order details via this link: http://m.me/shapermint and we'll take care of it.

Virginia
1 review
0 helpful votes
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Top was way to small and bottom didn't hold me in as I expected sorry maybe I expected to much

Date of experience: June 12, 2020
Shapermint R. — Shapermint Rep
over a year old

A different size or style would do the trick, Michele. Our Fit Experts got you covered! DM us your order details via this link: http://m.me/shapermint.

California
1 review
0 helpful votes
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Love it!
June 12, 2020

I wear my Shapermint Hi Waist every morning when I take my 2mile walk along the San Diego Bay Front. It feels wonderfully supportive, but not too tight. After my walk, I often forget that I have it on. It has also helped to relieve some of the discomfort I occasionally feel in my hip when I'm walking. I like it so much, this is the second one I've purchased..

Date of experience: June 12, 2020
Maryland
1 review
0 helpful votes
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Comfy
June 12, 2020

I've purchased 3 items and love them all. I got 3 bras, and getting ready to see what other products I want to try out.

Date of experience: June 12, 2020
Florida
1 review
0 helpful votes
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Best Ever!
June 12, 2020

This is the most comfortable Bra I have ever owned.
I will be purchasing more when they are available.

Date of experience: June 12, 2020
North Carolina
1 review
0 helpful votes
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Enjoying
June 12, 2020

I enjoyed them very much. I will order more in the future.

Date of experience: June 12, 2020
Massachusetts
1 review
0 helpful votes
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Nice
June 12, 2020

They fit nicely I would refer your company, and I would purchase from you again

Date of experience: June 12, 2020
Ohio
1 review
0 helpful votes
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Excellent
June 12, 2020

Very good, great product and sizing is perfect. Recommend your products to my family and friends.

Date of experience: June 12, 2020
Washington
1 review
0 helpful votes
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Comfortable support...
June 12, 2020

I've worn Shapermint foundations for a while now. I find them comfortable and supportive. Sizing is right and superior "spring" in the lyrics weave. Thank you.

Date of experience: June 12, 2020
California
1 review
0 helpful votes
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Loving my shapermint
June 12, 2020

When I tried my purchases on I fell in live&will be ordering many more things from u! LOVE MY UNDER GARMENTS! U guys ROCK! Thank u

Date of experience: June 12, 2020
North Carolina
1 review
0 helpful votes
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Satisfied
June 12, 2020

Great Experience, helpful sight with information needed

Date of experience: June 12, 2020
Indiana
1 review
0 helpful votes
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I've already done this
June 12, 2020

It's great and I'm tired of being asked for a review

Date of experience: June 12, 2020
Maryland
1 review
0 helpful votes
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Shapewear
July 12, 2020

I love Shapermint shapewear. I love it so much the I ordered two more but different styles. The fit is amazing. Shapermint shapewear does not pinch or bounce up in your back. It contours to fit your body, I feel very confident in my shapewear. I have even worn it all day just to see how it wears and how long. Shapermint shapewear lasted all day and I still felt comfortable in it. Now with the panties I wish it had that nonslip strip in it also. Other than that I love Shapermint shapewear.

Date of experience: June 12, 2020
Germany
2 reviews
2 helpful votes
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Not what I expected
June 12, 2020

I thought there would be snaps or some kids nd of fastener in the crouch area making it easier to go to the bathroom.

Date of experience: June 12, 2020
Shapermint R. — Shapermint Rep
over a year old

You can go with a bodysuit, Diane. We'd love to help you! Can you send us a DM with your order details so we can quickly sort things out? Hope to hear from you soon!

From the business

Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!


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