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Shapermint Reviews Summary
Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
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The things I've gotten Are either to big or the straps are noticeable
Or like the bra to small
I'm not the kind of consumer to go through returns and stuff, no time or patience
I bought panties and leggings. All but one of them were perfect.
I contacted the customer center to make an exchange and I got a replacement very fast. I don't have any complaints, I love all of them.
Very strong and great quality.
Love the material feel good and fitting nice give curves
I needed help doing and exchange and I talked to jen one of the shapermint gals and she did the exchange for me and she was wonderful. Not many companys out there treat the customers like one of the family. Jen treated me like I was part of the family. I am telling all the women I know about your company and how well you all treat your customers. I think all of you for the kindness you have gave me. God bless all of you all. Stay safe.
Yours truly,
Mary Tisinger
They are a great fit and everything looks good. I have loss some weight since getting them.
This is a comfortable bra. Uniboob but I can deal with that. But it's now hot outside and this is like being wrapped in a heat pad. Gotta get something else now for summer.
Prompt, honest, helpful. Stress free, quick response, I am very pleased and satisfied.
Everything about shapermint is uplifting! I'm do happy I found you guys!
This was my first purchase and so far satisfird, but I have yet to fina a bra sturdy and coverage-comfortable for my sides and back support. Everything else was great.
Very comfortable bras. I will buy them again! Great fit and style!
Very pleased with fit. Looks great. Am very pleased with the look when I put my clothes on
Just what I needed. I ordered a couple of garments before so when I needed a bra your ad came up so it was right in time.
I like the bra so much, I turned around and ordered two more! They are favorites.
I love everything about my purchase. I would like to see something for short torso girls. I have way too much material left under boobs and it keeps rolling down.
These bras are so comfortable, and they go on sale on a regular basis. In this last order, I got a free shapeware wash bag! My only complaint is that the straps are not adjustable and for me, with narrower shoulders, it means that the straps often fall off my shoulders. However, I am used to that with just about every bra I've ever had. I would have given this bra 5 stars if I could tighten the straps to keep it up on my shoulders better.
It was okay, takes some getting use to wearing it I would recommend to friends
Fast delivery after ordering. The bra is very comfortable and I like that the front bra gives a smooth look under all types of fabrics
Is not true. Like you see at the app. Everything is only money. And is not really
We'd love to know more about your experience, Silvia. Send us a DM via this link: http://m.me/shapermint so we can talk about it. Hope to hear from you soon!
The underwear arrived in excellent condition and is comfortable to wear.
From the business
Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Exchange is easy and free, Willow! We'd love to help you find your perfect match. DM us your order details now! Click here: http://m.me/shapermint to get started.