business logo of Shapermint

ShapermintReviews 7,383

3.1

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Shapermint?
grey star
grey star
grey star
grey star
grey star

Shapermint Reviews Summary

Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
378
value
365
shipping
388
returns
257
quality
355
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

New York
1 review
0 helpful votes
Follow Abimbola X.
Unfollow Abimbola X.
Share Review
Report Review

Very satisfied
June 14, 2020

True to size and good quality of product... I will recommend this product

Date of experience: June 14, 2020
Pennsylvania
1 review
0 helpful votes
Follow Kim H.
Unfollow Kim H.
Share Review
Report Review

Never received 10.00 coupon
July 14, 2020

I put a code for 10.00 that I had and it was never applied or refunded. I love your product the fast delivery. But customer service issues like this are irritating.

Date of experience: June 14, 2020
Washington
1 review
0 helpful votes
Follow Sheri V.
Unfollow Sheri V.
Share Review
Report Review

Great customer service!
June 14, 2020

I ordered, didn't fit me right. They immediately sent me a prepaid label. There was no problems with transaction. Quick and easy for returns/exchanges.

Date of experience: June 14, 2020
California
1 review
0 helpful votes
Follow Janice Q.
Unfollow Janice Q.
Share Review
Report Review

Disappointed
July 2, 2020

The bras I ordered are just like wearing a flimsy sports bra. They don't work if you're a larger, busty girl. There's no support. I will wear them at home but not anywhere else.

Date of experience: June 14, 2020
Shapermint R. — Shapermint Rep
over a year old

Try a different style or brand, Janice. Our 100% fit guarantee got you covered. Send us a DM with your order details now. Click here: http://m.me/shapermint to get started.

Michigan
2 reviews
0 helpful votes
Follow tenisha C.
Unfollow tenisha C.
Share Review
Report Review

Nice fit
June 14, 2020

Great product and great value for the price. I will be purchasing more in the future.

Date of experience: June 14, 2020
New York
3 reviews
0 helpful votes
Follow Kathleen B.
Unfollow Kathleen B.
Share Review
Report Review

Very satisfied
June 14, 2020

My day bras are very comfortable and still have support. Shapermint's willingness to satisfying their Customers in anyway possible is rare. In these Problem Times its a relief to know there's an American Company we can count who cares about us vs every penny of profit from us!

Date of experience: June 14, 2020
Texas
1 review
0 helpful votes
Follow Tomi Z.
Unfollow Tomi Z.
Share Review
Report Review

Comfortable support
June 14, 2020

I like my shaper meant bras because I have never been a fan of underwires. When I put on my shipment bra it's like putting on an old friend. It's soft and comfortable but gives me support.

Date of experience: June 14, 2020
California
2 reviews
1 helpful vote
Follow Sylvia Z.
Unfollow Sylvia Z.
Share Review
Report Review

Happy I tried them!
June 14, 2020

Sizing is accurate and they won't creep up or roll down. I'm very happy with customer service as they accidentally sent me a wrong size and replaced it immediately. Give them a try!

Date of experience: June 14, 2020
Michigan
1 review
0 helpful votes
Follow Valerie X.
Unfollow Valerie X.
Share Review
Report Review

Leggings
June 14, 2020

Great color and fit. Style and ordering was quick and easy.

Date of experience: June 14, 2020
Illinois
1 review
0 helpful votes
Follow Maira F.
Unfollow Maira F.
Share Review
Report Review

Shape
June 14, 2020

Great product. I will continue to purchase items from you.

Date of experience: June 14, 2020
Iowa
1 review
0 helpful votes
Follow Carmen T.
Unfollow Carmen T.
Share Review
Report Review

Bra
June 14, 2020

Comfortable and the shaping is amazing. No tugging or pulling. No slipping or sliding.

Date of experience: June 14, 2020
Massachusetts
1 review
0 helpful votes
Follow Maria S.
Unfollow Maria S.
Share Review
Report Review

The best body shaper ever
June 14, 2020

Until I found Shapermint I couldn't find anything similar that besides fitting so well is so comfortable.

Date of experience: June 14, 2020
Illinois
1 review
0 helpful votes
Follow Stefanie X.
Unfollow Stefanie X.
Share Review
Report Review

Awesome
June 14, 2020

I bought something for myself and as mother's day gifts. Very happy with the products and quality. Will be trying more soon.

Date of experience: June 14, 2020
Minnesota
1 review
0 helpful votes
Follow Pahrin Y.
Unfollow Pahrin Y.
Share Review
Report Review

It Was What I Was Looking For.
June 14, 2020

It Arrived On Time. It Was. What i was Looking For.

Date of experience: June 14, 2020
Georgia
1 review
0 helpful votes
Follow Vera H.
Unfollow Vera H.
Share Review
Report Review

3 stars
June 14, 2020

Didn't hold in like I
Product didn't work like it was advertised. Doesn't hold it like I expected it to. Still looks the same with it on or off no change to body.

Date of experience: June 14, 2020
Shapermint R. — Shapermint Rep
over a year old

Try a different brand that offers firmer compression, Vera. Exchange is easy and free! Send us a DM with your order details via this link: http://m.me/shapermint our Fit Experts are waiting to help you.

California
1 review
0 helpful votes
Follow Deena D.
Unfollow Deena D.
Share Review
Report Review

My experience
June 14, 2020

It was a great experience and I love the product the shipment also came in record time I'm impressed.

Date of experience: June 14, 2020
Missouri
1 review
0 helpful votes
Follow Laurie E.
Unfollow Laurie E.
Share Review
Report Review

LOVE Shapermint!
June 13, 2020

Products arrived quickly and in perfect condition, and they fit soooo comfortably that I now have several items and love them all! I highly recommend Shapermint!

Date of experience: June 13, 2020
Massachusetts
1 review
0 helpful votes
Follow Jennifer K.
Unfollow Jennifer K.
Share Review
Report Review

Fantastic
June 13, 2020

Super fast shipping, quality products, very happy with purchase.

Date of experience: June 13, 2020
California
2 reviews
0 helpful votes
Follow Alva S.
Unfollow Alva S.
Share Review
Report Review

Shapely fun
June 13, 2020

Easy. On for arthritic hands.
Too many requests for RATE REMEMBER WE JUST GOT RELEASED FROM STAY IN THE HOUSE!@ no time a west item

Date of experience: June 13, 2020
New York
1 review
0 helpful votes
Follow Steven B.
Unfollow Steven B.
Share Review
Report Review

Fabolous
June 13, 2020

Amazing experience and my ppl is ordering know. Thanks so much

Date of experience: June 13, 2020

From the business

Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!


+154