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Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
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True to size and good quality of product... I will recommend this product
I put a code for 10.00 that I had and it was never applied or refunded. I love your product the fast delivery. But customer service issues like this are irritating.
I ordered, didn't fit me right. They immediately sent me a prepaid label. There was no problems with transaction. Quick and easy for returns/exchanges.
The bras I ordered are just like wearing a flimsy sports bra. They don't work if you're a larger, busty girl. There's no support. I will wear them at home but not anywhere else.
Great product and great value for the price. I will be purchasing more in the future.
My day bras are very comfortable and still have support. Shapermint's willingness to satisfying their Customers in anyway possible is rare. In these Problem Times its a relief to know there's an American Company we can count who cares about us vs every penny of profit from us!
I like my shaper meant bras because I have never been a fan of underwires. When I put on my shipment bra it's like putting on an old friend. It's soft and comfortable but gives me support.
Sizing is accurate and they won't creep up or roll down. I'm very happy with customer service as they accidentally sent me a wrong size and replaced it immediately. Give them a try!
Great color and fit. Style and ordering was quick and easy.
Until I found Shapermint I couldn't find anything similar that besides fitting so well is so comfortable.
I bought something for myself and as mother's day gifts. Very happy with the products and quality. Will be trying more soon.
It Arrived On Time. It Was. What i was Looking For.
Didn't hold in like I
Product didn't work like it was advertised. Doesn't hold it like I expected it to. Still looks the same with it on or off no change to body.
Try a different brand that offers firmer compression, Vera. Exchange is easy and free! Send us a DM with your order details via this link: http://m.me/shapermint our Fit Experts are waiting to help you.
It was a great experience and I love the product the shipment also came in record time I'm impressed.
Products arrived quickly and in perfect condition, and they fit soooo comfortably that I now have several items and love them all! I highly recommend Shapermint!
Super fast shipping, quality products, very happy with purchase.
Easy. On for arthritic hands.
Too many requests for RATE REMEMBER WE JUST GOT RELEASED FROM STAY IN THE HOUSE!@ no time a west item
Answer: We suggest you follow what's on the sizing chart, and yes, it is accurate. You may also visit this link to help you figure out what size to get: https://help.shapermint.com/hc/en-us/articles/360005198554-How-do-I-figure-out-what-size-I-am-
Answer: This company is a scam. They will not accept returns, issue no refunds leaving you with a product you don't want and can't use. I'd never order from this company and would not recommend others to do so either. You can find some of their products on Amazon where at least you have recourse if the item doesn't fit or you're not pleased with it since Amazon accepts returns and refunds.
Answer: We have several products that have an anti-slip silicone strip on it, Belinda. And you can prevent the rolling down issue by getting the right size. We offer other styles like Shaping camis or bodysuits that you might want to check out. :)
Answer: Polyester and spandex. You can find content under details for each item.
Answer: I am able to wear the bras all the time including to bed PS I live in Florida
Answer: I'm guessing it's because you signed up for VIP club status to get deals & free shipping, not realizing that it's a monthly charge of $4.99 to stay in the club.
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Try a different style or brand, Janice. Our 100% fit guarantee got you covered. Send us a DM with your order details now. Click here: http://m.me/shapermint to get started.