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ShapermintReviews 7,383

3.1

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Shapermint Reviews Summary

Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
378
value
365
shipping
388
returns
257
quality
355
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Indiana
2 reviews
0 helpful votes
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Excellent service
June 15, 2020

My online experience was absolutely amazing. Great communication about my order.

Date of experience: June 15, 2020
Georgia
2 reviews
0 helpful votes
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Love mine
June 15, 2020

Shapermint are a great product, it was easy to order. They arrived fast. And fit well.

Date of experience: June 15, 2020
Maryland
1 review
0 helpful votes
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Response
June 15, 2020

Excellent. The response time and quality of the product, I love it..

Date of experience: June 15, 2020
Florida
1 review
0 helpful votes
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Very upset
July 15, 2020

I bought my boy's short and it is very small.
I tried for three weeks now to exchange it to 2XL and I haven't received the lable and when I put all my info on the site it says, it can't find my order ID.

Date of experience: June 15, 2020
District of Columbia
1 review
0 helpful votes
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I placed an order over a month ago. After around 3 weeks of placing the order, I reached out to inquire about the order, but was informed that it hasn't been filled. Gave it another week and was informed the order wasn't in stock and was given another option. Now, I am at the point where I just want my money back.

Date of experience: June 15, 2020
Shapermint R. — Shapermint Rep
over a year old

We are sorry to hear that, Saundra. Our stock also gets affected by our global situation. No worries, we are here to make this right. Please send us a PM with your order number on this link: http://m.me/shapermint. Thanks!

Arizona
1 review
0 helpful votes
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Comfortable
June 15, 2020

Have looked for a comfortable bra for years and finally found. It is great.

Date of experience: June 15, 2020
Illinois
1 review
0 helpful votes
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They Work!
June 14, 2020

I didn't think they would work or fit as advertised boy I was so wrong! I felt great, I wasn't miserable trying to suck in my gut like before. I didn't get over heated! I love this products! I'm not ashamed to tell my friends that I'm wearing one! Thank you so much! And lady's it's a must have!

Date of experience: June 14, 2020
New York
1 review
0 helpful votes
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A-plus Experience!
June 14, 2020

Very easy to use, no delays, quick purchases, and the best part? Affordable, awesome deals!

Date of experience: June 14, 2020
Texas
1 review
0 helpful votes
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Excellent
June 14, 2020

Bras fit really well and are so comfy!
I had to exchange one and they were super helpful
Will definitely be buying again!
(I actually made my 2nd order already!)

Date of experience: June 14, 2020
Virginia
1 review
0 helpful votes
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Very pleased with my purchase
June 14, 2020

Everything I purchased was perfect. My clothes never looked so good on me. My clothes fit so nice now.

Date of experience: June 14, 2020
Washington
1 review
0 helpful votes
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What I've Been Looking For!
June 14, 2020

Being that I have always been a bigger girl, buying leggings has always been stressful and traumatic. Shapermint has the perfect mix of thick quality material with noninvasive sculpting shapewear. These leggings are the best I have ever had, and that's no joke! I feel like I can move around freely without having to worry that something is popping out or see-through.

Date of experience: June 14, 2020
Virginia
1 review
0 helpful votes
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Love this product!
June 14, 2020

The most comfortable bra I've ever worn! I feel like I don't even have one on! Just bought another one!

Date of experience: June 14, 2020
New York
2 reviews
0 helpful votes
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I have gotten 60% off with free shipping emails almost every day now but, when i go to order now it will not take me into the web page.

Date of experience: June 14, 2020
Shapermint R. — Shapermint Rep
over a year old

We'll take care of this for you, Diane. Please send us a PM on this link, we'll send you an invoice: http://m.me/shapermint. Thanks!

North Carolina
1 review
0 helpful votes
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First experience with shapermint
July 14, 2020

The products although ordered in my size were too small, I will have to exchange them for a larger size.

Date of experience: June 14, 2020
New York
2 reviews
0 helpful votes
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Review
June 14, 2020

Great fit, great ordering experience. Fast delivery.

Date of experience: June 14, 2020
New York
2 reviews
0 helpful votes
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Great comfort
June 14, 2020

Great material. Slim's figure instantly. Be sure to order a size up to fit you properly. And your curves will look good as you feel.

Date of experience: June 14, 2020
Florida
1 review
0 helpful votes
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Excellent
June 14, 2020

Excellent loved the items I brought. Delivery was just on time.

Date of experience: June 14, 2020
North Carolina
1 review
0 helpful votes
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Very pleased
June 14, 2020

What I ordered fits perfectly and i dont go anywhere without it!

Date of experience: June 14, 2020
New York
1 review
0 helpful votes
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Firm fit
June 14, 2020

Very satisfied package came very fast I gained some weight in my stomach now with shapermint you can't tell when I wear my tops. Will be ordering again.

Date of experience: June 14, 2020
Oregon
1 review
0 helpful votes
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Shapeup
June 14, 2020

Very comfortable to wear it, even is tight on body.

Date of experience: June 14, 2020

From the business

Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!


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