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Shapermint Reviews Summary
Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
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Customer Service when trying to return some thing was fine what I don't like is the ridiculous fee that you charge people to return an item. The label you sent was almost impossible to print and I tried several places it took too many days to get back to me on this. I will never shop from your website again
Receives before estimated time sister love it. She's on the go alot with newborn twins. Helps he to get back into shape. She's planning to purchase her own and othe merchandise.
Had to exchange an item and it was very easy. This company is very customer friendly!
Terrific fit and service. Speedy delivery and nice packaging.
These are the best bras I've ever bought I put them on and forget I'm wearing them they are so comfortable
Nice tummy control and comfortable fit. Need to order in black when stock provides.
It fit me good but I think I GOING to get a size smaller so it can bring my stomach and sides in some more
Excellent product and even better customer service! A +++ experience! I highly recommend this company, you CAN NOT be disappointed... because they go above and beyond to make it right!
I've lost more weight and what I bought us getting to big. Not really helping anymore. Only thing that still fits is my cami
The first time I wore my shapermint it was almost 100 degrees outside, yet I didn't sweat more than usual and it is SO comfortable and breathable! More comfortable and versatile than spanx, I love it!
Love the product. Will be purchasing more in the future!
I noticed bras run small according to size chart, but once I got the right fit, it is a great bra. Thanks
Customer service is great even if something is out of stock they'll make sure it's taken care of
I've ordered a few different items and I'm very satisfied with my purchase
Love my Shapermint. Came right on time and fit is awesome. The best is they stay up and don't roll down.
From the business
Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
That's nice to hear, Rhonda. Hope your replacement works better!