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Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
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Due to pandemic, received my order late and wrong. Took a little while, but customer service went above and beyond to make it right. Once everything was straightened out, I could not be happier with my Shapermint products. They fit perfectly. Added bonus: I have severe back issues and disabled from it. When I wear my Shapermint, I am almost pain free and am able to do a lot more than usual! Better than any back brace I've ever tried. I will be a Life Long customer.
I had tried 2 other wire free bras and was about to give up so when this bra had a reasonable sale price I decided to try it. The sizing chart was accurate which is one of my issues with online bras. I was quit happy once I got it. It covered my side well. The cup had a good coverage which not the case with allot of bras. The quality was pleasing. It came with an extender, which I didn't need, and that was a surprising but great. It was not a sexy bra but that wasn't what I was looking for. Since the bra was wireless it had a good design for support which was what I was looking for. This bras works for large and small busted people. I highly recommend this bra.
Im enjoying my perfect black leggings. I'm Happy with my purchase! Thanks for reaching out!
Need more compression isn't the same as shapermint video... disappointed
The browser very comfortable they're just not supportive
Shipping was quick and the product is as stated! It really does work. Run a little small so I would go up a size from the normal size you wear!
I love all the products I have received. They all fit great with great support.
I didn't know I could feel this way because of some fancy shape ware.
I put it on and danced around like the gals on the infomercials and, I did feel better about my self.
When your used to being a cute, dainty, little thing and you get older and you start to gain pounds, well
You start to feel different. Less confident, not pretty, not worth a second look.
What can I say, I like wearing this shape ware, it makes me feel better and look a lot better.
Feels great and still supportive. I would recommend this product.
The product is made of quality material which will be make the product to look good always.
I brought a pair of underwears that was too big and returned them back without too much trouble. They was very helpful and professional. Thank you!
I love how the bra feels like your in a PJ top but it gives you support
Thanks to Shapermint I brought the shaper shorts and panty I love them both they make me look two times smaller my husband love how they make me look.
Merchandise a little long in arriving, but satisfied.
When I first tried on the shapewear, it fit. Then when I put it on the second time, the top kept rolling down, the sticky stuff isn't working. A bit disappointed, but not surprised...
A very unique shapewear. I love the eay it holds everything in place and give me a more shapely figure that is flattering to my clothes.
Love them fit great they do not slip stay in place. I'm so happy I ordered more products thank you so mych
I LOVE MY SHAPERMINT INFACT I'M WEARING 1 RIGHT NOW. I WEAR ONE EVERYDAY. I BOUGHT THE SHORTS & PANTY EMPEADUE NOT SURE HOW TO SPELL IT BUT THEY ARE EVEN COMFORTABLE TO WEAR ON LONG TRIPS, SITTING FOR HOURS AT A TIME.
I ordered the shapermint product. It claims it stays up. It does NOT. It rolls. It is the correct size. According to the Shapermint size chart. So Shapermint offered to return and reorder one with straps to keep it from rolling. Well your statement says it will stay up and not roll. So why should I order something I will not like. I'm not! I also won't be ordering anything else. Ty have a nice day.
Allow us to make it right, Gwenn. We have 60 days free exchange, and we are here to help you get the right fit. Please send us a PM with your order number on this link: http://m.me/shapermint. Thanks!
Answer: We suggest you follow what's on the sizing chart, and yes, it is accurate. You may also visit this link to help you figure out what size to get: https://help.shapermint.com/hc/en-us/articles/360005198554-How-do-I-figure-out-what-size-I-am-
Answer: This company is a scam. They will not accept returns, issue no refunds leaving you with a product you don't want and can't use. I'd never order from this company and would not recommend others to do so either. You can find some of their products on Amazon where at least you have recourse if the item doesn't fit or you're not pleased with it since Amazon accepts returns and refunds.
Answer: We have several products that have an anti-slip silicone strip on it, Belinda. And you can prevent the rolling down issue by getting the right size. We offer other styles like Shaping camis or bodysuits that you might want to check out. :)
Answer: Polyester and spandex. You can find content under details for each item.
Answer: I am able to wear the bras all the time including to bed PS I live in Florida
Answer: I'm guessing it's because you signed up for VIP club status to get deals & free shipping, not realizing that it's a monthly charge of $4.99 to stay in the club.
Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!
Sorry it rolled down, Geana. Let us help you process an absolutely free exchange. Please send us a PM with your order number on this link: http://m.me/shapermint. Thanks!