On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Shapermint Reviews Summary
Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Shapermint offers the best quality items to show off the beautiful women we are!
Very disappointed in this garment. It's false advertisement. The band is supposed to stop the garment from rolling. I purchased 2 of these and both pairs roll. Will not buy anything from this site again. Waste of money.
Iam very somewhat satisfied with my last to purchases but my cami top did not fit and it was very tight, so I have to send it back for a refund. I differently support the company iam plus size woman and its very hard to find shape wear I truly love it keep on do it.
Never received my order. It said there would be a delay in shipping but I ordered mine around the 10 of may. Also there is nowhere for a call or email address for help! Grrr
Sorry to keep you waiting, Stacy. Please send us a message through Facebook Messenger, so we can check what happened. Here's the link http://m.me/shapermint
Totally satisfied with Shapermint products. I have ordered and re-ordered many items. They are as described and the fit is perfect.
I love my new shapewear. It smooths out all the post menopaused lumps and bumps. You can easily move and bend without feeling constricted. This shapewear makes your feel and look wonderful.
I ordered the black bra however mine did not come with the extension. I really need it to wear the item. If you could please send this to me I would appreciate it very much. Thank you.
Hi, Cynthia! We're here to look into it, and process one for you. Pelase send us a PM with your order number on this link: http://m.me/shapermint. Thanks!
The fabric itself is not good. It seems I'm not wearing a shaper panty I tried one time and I took it off right away the more my side belly is visible is not the same what I saw in advertisement. To be honest I surveyed without fitting them yet so I gave a good credit. I did not try to fit right away because of the coronavirus that I heard from mail. The time that I need it... I was so disappointed! Actually I have an old one from maidenform got from walmart it works perfectly. Sorry I'm just telling you the truth.
Have it exchanged to a different size or style for free, Alma. Send us a DM now. Click here: http://m.me/shapermint to get started.
I Placed An Order For Three Of Their Product's. Not Only Do I Love The Items I Bought I Received Them When They Said I Would. So To Sum it all Up I Will And Already Have Recommended Shapermint Web Site To Any And Everyone That Listen's. # LOVE ME SOME SHAPERMINT
I love love love these body shapers I have bought at least six or seven for friends and family and told everyone about them
The site is easy to navigate. Customer service is very nice and helpful. The staff dies follow ups to ensure that you are enjoying your purchase. They also welcome free returns. I will shop here again!
I ordered 2 bras size 2xl and 1 xl
I received 3 2xl! The xl was a gift! You can't imagine how angry she was at me! The invoice was correct but not the bras.
I ordered my first pair of leggings and they weren't as high wasted as I would have liked and allil smaller than I would would've liked... I love the high wasted underwear, but just havn't fell in love with the leggings just yet...
I'm usually a medium, so that's what I ordered, but the bra is tight around my ribs and the straps dig in to my shoulders leaving marks. So size up!
I saw the ads on the Internet and after reading reviews and seeing the pictures I decided to give it a try, I've always used wired bras and at this point seemed time to try new options. So far very happy with them! They're super comfy and holds the shape of my breast. I still don't know how long they will last after washing but so far I'm really happy with them!
Small to tight. They are not tre to size. Quality is ok. But will not order again.
I received the wrong package and at first it was a little difficult trying to speak with someone about it. But once I did they were on it so fast. They fixed it and then made me feel special by giving me my correct order but letting me keep the wrong order. Asked be to bless someone else with it. Thanks Shaperment for paying it forward.
From the business
Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Underwear Businesses
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
So sorry to hear about your experience, Cheryl. Let us help you find your perfect match! DM us your order details via this link: http://m.me/shapermint so we can take care of it.