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Shapermint Reviews Summary
Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
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Love the product - I've bought 3 total and when I posted on my Facebook page about how much I loved it several of my friends ordered them as well! Delivery was very quick after the order was placed. LOVE SHAPERMINT!
All three bras I ordered do not fit, not even close and pretty much zero support. I did not return them because not going out these days to the post office to make a return, too dangerous to do that in these corona virus days so gave them away.
I meticulously used the sizing chart and though it fits, it is hardly supportive. In order to achieve the results advertised, you would have to go down several sizes. I get better results from your run-of-the-mill corset. It's basically like wearing a form-fitting undershirt.
We got you, Janelle! We have 60 days free exchange. Send us a PM with your order number on this link: http://m.me/shapermint. Thanks!
Leggings arrived quickly and fit perfectly. Very pleased.
I will be buying more product from Shapermint Thanks for a great price and quality product!
Love my Shapermint Bra. Very comfortable feels like your not wearing a bra but with support
Not all shapermint products are the same and the same goes for women. While it did take me trying on multiple items to find what worked for me, it was extremely easy to do. Not only was it easy, the process of trying items on, sending them back, and receiving something else only took a few days. I had to try on many items to find what worked for me. From the first time I received my original order to my final was only three weeks, and I think I tried on everything Shapermint had to offer. Thank you Shapermint for making the process easy to return and getting a replacement.
I had no idea that what i order would forever change my life. My family and friends all notice the difference in my appearance. My clothes fit and look better. Everybody asked me if i had a tummy tuck. Wow what a difference the shapemint experience made. Shapemint have a customer for life. Thanks shapemint
I feel very comfortable, like i have nothing on, its amazing... I bought 4
It arrived very fast. I was pleased with the service and the items.
Overall, this company and the product are awesome. The website provides plenty of information to help choose shapeware online. Additionally, the product is actually comfortable, I have 4 different products and ordered additional colors already due to this. The sale price make it way more affordable compared to other competitors. The shipping was fairly quick despite the delayed shipping experienced nationwide due to the global pandemic. The little details meant to make women feel happy with their body are fantastic. Even my husband, who tells me I don't need these items, was happy with those details. If I need any additional items, I will be buying from them. If I don't, I will still likely be buying from them again.
I had real good service, once an actual person came on.
I recently ordered a bra... which is something I never do. It fits perfectly and the comfortability was far more amazing than I ever expected. I even wear it around the house when I usually don't wear a bra inside. Perfect bra for me! Thanks Shapermint!
Wearing the wire-free Shapermint bra was the first time I've gone without wires for as long as I can recall... several decades ago! I was so comfortable that I forgot that I even had on a bra! What a delight!
I ordered the boy short, it was too small, I sent it back and never had my money returned or got a credit.
My Shapermint fit so well that I bought two friends one for Mother's Day! They love it too!
From the business
Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We got you, Laurel! We have 60 days free exchange. Send us a PM with your order number on this link: http://m.me/shapermint. Thanks!