On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Shapermint Reviews Summary
Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I got excited about this product but when I got it and tried it on to see how it fits I got disappointed because it failed my expectation. I thought it's different from the other products that I have. It didn't have the tummy tucking effect on me mommy tummy still very visible and it rolls down. So disappointed. I want to return it...
Love them comfortable forget I have them on even after eating
I love the comfort for starters. It really moves with me. Not constantly having adjust. Accentuates my curves. I look and feel amazing!
The bras are very soft, comfortable and nice fit also reasonably priced
While I like the fit I find it to hot. I wind up sweating at the cleavage. I an hoping in the winter they will be better. I like the comfort and fit but as I said I feel too sweaty
Shapermint made it easy for me to exchange sizes. My new product fits great. It didn't move or roll all day long.
My new Shapermint shaper gives me the boost of confidence I need when wearing knit dresses or tops. It firms without cinching too tightly--I can still breathe and move comfortably. I originally ordered an XL based on my weight/height (5'6" and 180 lbs) but found it to be too long in the torso. When I used the online chat feature to inquire about an exchange, the company sent me the next size down and asked that I donate the original one to a women's shelter. Shipping was super fast, too. Now THAT's customer service! Great product, great company--I'll be a return customer!
The leggings do not fit at all. The bra does not work for me. My boobies are too big. I gave everything that didn't fit to a friend as a gift. She loves them. The cami works great! I love it!
Bought two (beige and black). They are a little more difficult to pull up than I thought. My husband had to help me. But, once up, I love the look.
The first one I ordered did not fit right and they were great about replacing it. The second one is fine and I will donate the first one when the opportunity arises. The bra is very soft and comfortable.
Easy to submit my request and order. Always able to get an additional discount and quality of products!
I love it! I am pleasantly plump and smooth me out so I'm not showing all my plumpness! Thank. You!
I decided to try out this brand even though I thought it was pretty expensive. Well these bras are super comfortable they feel like I don't have anything on.
I received my Shapermint wonderfully packaged and in no time after I ordered it. They were so much more comfortable than I thought they would be.
Slightly disappointed. Size was too small. Did use sizing chart on website. Would advise other buyers to be careful with size they choose. Speed of delivery was great. Quality of product is awesome. Would recommend to anyone.
I ordered the high waist panty shaper and it's fantastic. I also ordered two bras and they are fabulous, I wish that I'd seen your site sooner because I wasted money on bras that didn't fit perfect as well as going through a lot of shapers to get rid of my belly and muffin top. You're going to see my name a lot for purchases
I love it, totally what I expected. They stay up all day, not tight at all.
I love it you can really see the difference when you put the shapermint on
From the business
Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Underwear Businesses
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
So sorry your order didn't work for you, Ana. Please send us a message through Facebook Messenger, so we can check for available options. Here's the link http://m.me/shapermint. Thanks!