business logo of Shapermint

ShapermintReviews 7,383

3.1

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Shapermint?
grey star
grey star
grey star
grey star
grey star

Shapermint Reviews Summary

Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
378
value
365
shipping
388
returns
257
quality
355
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow Anayi B.
Unfollow Anayi B.
Share Review
Report Review

Comfortable!
June 18, 2020

Good material and very comfortable and shapes body well.

Date of experience: June 18, 2020
Ohio
1 review
0 helpful votes
Follow Sheila H.
Unfollow Sheila H.
Share Review
Report Review

Great Experience
June 18, 2020

Easy to order. Arrived quickly. Fits true to size I love it!

Date of experience: June 18, 2020
New Jersey
2 reviews
0 helpful votes
Follow Doreena R.
Unfollow Doreena R.
Share Review
Report Review

Excellent
June 18, 2020

Excellent idem to purchase. The transformation is wonderful.

Date of experience: June 18, 2020
New York
1 review
0 helpful votes
Follow Jackie C.
Unfollow Jackie C.
Share Review
Report Review

Excited
June 18, 2020

I was nervous when I bought my 1st order of bras. When i got them i was anxious because they were padded. Once I tried them on I fell in love so I ordered more

Date of experience: June 18, 2020
Florida
1 review
0 helpful votes
Follow Eldine H.
Unfollow Eldine H.
Share Review
Report Review

Worth every penny
June 18, 2020

I love my Shapermint. Their products makes me feel so sexy. I can wear any type of dress, jeans that I want with their shapewear

Date of experience: June 18, 2020
Georgia
1 review
0 helpful votes
Follow Michelle O.
Unfollow Michelle O.
Share Review
Report Review

Doesn't Fit
June 24, 2020

I ordered the small. It was to big. It did not do anything. As long as it took to arrive, I will not send it back.

Date of experience: June 18, 2020
Shapermint R. — Shapermint Rep
over a year old

We're sorry to hear that, Michelle. Allow us to help you get the best fit. Send us a PM with your order number on this link: http://m.me/shapermint. Thanks!

Minnesota
1 review
0 helpful votes
Follow MINEKA E.
Unfollow MINEKA E.
Share Review
Report Review

Confident
June 18, 2020

I love the way Shapermint makes me look and feel. I have 2 pair legging, panties, highrise panty, and the cami. I love them ALL. Thank you for the experience. I look slimmer without being slimmer and I like it LOL.

Date of experience: June 18, 2020
Florida
1 review
0 helpful votes
Follow Bobbie C.
Unfollow Bobbie C.
Share Review
Report Review

Magic Fit
June 18, 2020

I really like my short's shaper, it's not too tight, doesn't have metal inserts. The craftsmanship is better than most and it's not too tight, covering and decreasing ones body flaws. It provides smoothness under the clothes, giving the body the appearance of perfection. The idea to design it where the top of the item sticks to one's skin is brilliant. This feature keeps the top in place at all times.

I recommend one knows their true size or it will be uncomfortable.

Date of experience: June 18, 2020
New York
1 review
0 helpful votes
Follow Marisol C.
Unfollow Marisol C.
Share Review
Report Review

Very satisfied
June 18, 2020

I love how comfortable it fits. I definitely already told my friends about how great it is.

Date of experience: June 18, 2020
Washington
1 review
0 helpful votes
Follow Michelle C.
Unfollow Michelle C.
Share Review
Report Review

Finally
June 18, 2020

I have been wanting theses camis for a long time. I am very pleased to finally have them, especially for wearing under tank tops. They don't make 10lbs go away, but they sure do make it look better.

Date of experience: June 18, 2020
Colorado
1 review
0 helpful votes
Follow Teri D.
Unfollow Teri D.
Share Review
Report Review

Feeling happy
June 18, 2020

I love wearing these panties because they make me feel happy because I know my tummy is being held in and my rolls aren't showing as intensely

Date of experience: June 18, 2020
New York
1 review
0 helpful votes
Follow Kenya F.
Unfollow Kenya F.
Share Review
Report Review

Love it
June 18, 2020

It feels great and looks good as well i bought two

Date of experience: June 18, 2020
North Carolina
1 review
0 helpful votes
Follow VERONICA Q.
Unfollow VERONICA Q.
Share Review
Report Review

Great products & customer service
June 18, 2020

Purchased two bras that didn't fit quite right. Customer service helped me pick out a replacement and shipped them out right away.

Date of experience: June 18, 2020
Alabama
2 reviews
0 helpful votes
Follow Kendra R.
Unfollow Kendra R.
Share Review
Report Review

Pretty Good
June 18, 2020

I had the opportunity to wear for a whole day and although I was pretty impressed and didn't have to end up taking it off, it began to crawl up my leg just a little. I am constantly up and down on my job so that my have been why. The top didnt roll down though which was a plus because the last shapewear I had constantly needed fixing. I was able to wear it comfortably the whole 8 hrs. And ended up wearing it about 2 or more hours after getting off. I got a medium based on other reviews and may should've gotten a small to provide extra support. The medium provides support and is comfortable, but my stomach doesn't appear as flat as I would like. The small may give me the look I really want, but I wonder if it would jeopardize my comfort. Overall it is great in comparison to the typical shapewear.

Date of experience: June 18, 2020
Florida
1 review
0 helpful votes
Follow Natalie O.
Unfollow Natalie O.
Share Review
Report Review

AWESOME
June 18, 2020

The bras and leggings are amazing and comfortable, I wear the leggings practically everyday lol... I wash it by hand and it's shape remains the same!

Date of experience: June 18, 2020
New York
2 reviews
0 helpful votes
Follow Janice Y.
Unfollow Janice Y.
Share Review
Report Review

So Comfortable
June 18, 2020

I was looking for comfort and I found it at Shapermint.

Date of experience: June 18, 2020
Ohio
1 review
0 helpful votes
Follow Michele J.
Unfollow Michele J.
Share Review
Report Review

Love These Bras!
June 18, 2020

These have to be the most comfortable bras I have ever worn. It almost feels like there is nothing there! I ordered one and tried it on then right away ordered 6 more, that's how much I loved them. I would recommend them to Everyone. Thank you for finally making a bra worth wearing.

Date of experience: June 18, 2020
Maine
1 review
0 helpful votes
Follow Traceyann J.
Unfollow Traceyann J.
Share Review
Report Review

Good quality
June 18, 2020

My experience was great. The fabric was good quality and fit as expected

Date of experience: June 18, 2020
California
1 review
0 helpful votes
Follow Donna O.
Unfollow Donna O.
Share Review
Report Review

Not High Enough
June 18, 2020

Evidently my back fat is to much and it didn't meet my bra. Covering the stomach was great. Maybe I should buy a larger size.

Date of experience: June 18, 2020
Maryland
3 reviews
0 helpful votes
Follow Bonnie Z.
Unfollow Bonnie Z.
Share Review
Report Review

So Comfortable
June 18, 2020

Most comfortable bra I have ever worn. Good service and fast delivery.

Date of experience: June 18, 2020

From the business

Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!


+154