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Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
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Sizes are not true; run small. I have to rearrange the little pad inside the cups each time BEFORE I put on. Material rolls under breasts.
Keeps everything snug and super comfortable to wear all day. Doesn't roll down like others I've tried before
After awhile it folds up from down.and I pull at every time I walk.
Great customer service And the bra is so comfortable
I love how they make me look, but more importantly, I love how they make me feel. We all know if we dont FEEL good, it doesn't matter how we look, and I finally found something that does both. YAY!
My first time using anytype of body shaper. AT first the ami was tight, but once on I loved the compression it provided. It supported my lower back and I felt good wearing it all day under regular clothing.
Best Underwear I've ever owned! I feel my absolute best in all the items I've purchased!
Easy to order. Excellent description. Good price. It tucks in the rolls with cutting off your ability to breathe.
Its Very comfortable and I forgot I had it on. Family and friends said it looked like I lost weight.
My purchase came quickly. The sizes were for me 2 sizes smaller. And Shapermint replaced my exchange quickly.
Came right away... feels good on... gives great support..
Overall I am very happy with the customer service via shapermint and shapermint gals. This time I processed another exchange for a bra that wasn't the best fit. Unfortunately I still have not received an email confirmation. So I'm not sure if I should wait and see that the item is shipped or... Really I don't know. What I do know is there is a human on the other side of the electronics and in general I am satisfied with the work that has been done.
Fits so well as you can see the material is made with highest quality
After 3 failed orders, quality issues on all 3 items, customer service continued to help.me find a bodysuit that I could wear. I appreciate their continued efforts. If they had my size in stock I would be purchasing more. I am 5'11" and 200 lbs. Recovering from breast cancer reconstruction and the bodysuits are all I can wear comfortably.
My experience with ordering was outstanding. Shipping was quick
Answer: We suggest you follow what's on the sizing chart, and yes, it is accurate. You may also visit this link to help you figure out what size to get: https://help.shapermint.com/hc/en-us/articles/360005198554-How-do-I-figure-out-what-size-I-am-
Answer: This company is a scam. They will not accept returns, issue no refunds leaving you with a product you don't want and can't use. I'd never order from this company and would not recommend others to do so either. You can find some of their products on Amazon where at least you have recourse if the item doesn't fit or you're not pleased with it since Amazon accepts returns and refunds.
Answer: We have several products that have an anti-slip silicone strip on it, Belinda. And you can prevent the rolling down issue by getting the right size. We offer other styles like Shaping camis or bodysuits that you might want to check out. :)
Answer: Polyester and spandex. You can find content under details for each item.
Answer: I am able to wear the bras all the time including to bed PS I live in Florida
Answer: I'm guessing it's because you signed up for VIP club status to get deals & free shipping, not realizing that it's a monthly charge of $4.99 to stay in the club.
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Hi, Olabisi! Sorry, it rolled down. Allow us to help you get the best fit. Send us a PM with your order number on this link: http://m.me/shapermint. Thanks!