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Shapermint Reviews Summary
Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
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My address was put on someone else order... in other words. Someone got my order and I got somebody else's order... ended up canceling mine order and I only was reimbursed for the product not the shipping. So I ended up losing money for something I could not control... get better and more conscience workers
I accidentally put in 2 orders right after one another and panicked! I messaged Customer Service and they were so pleasant and helpful. I have loved the things I've ordered so far and will definitely order more! Thank you!
The bra is so comfortable I fell a sleep with it on
Charged me for 2 I only ordered one. It was 2 big. Have tried to contact you to no avail. YOUR COMPANY SUCKS
Easy site to navigate, plenty of reviews to go by! The product came quickly and works great! Will definitely be using Shapermint again in the future!
The Shaper was exactly what I was looking for.
They are very comfortable.
I received item but was too small. My computer was messing up and I didn't catch the change in size. I have family that can use.
Don't worry, Connie. We can have that replace with the right size. Plus, we have 60 days free exchange. Send us a PM with your order number on this link: http://m.me/shapermint. Thanks!
Ordered, received quickly, tried on, am absolutely delighted with my purchase. Thank you.
They looked small but did go on and fit nicely. They are a nice fit and look nice and hold you in. I bought a pair for myself and my sister. I always like whatever I get from Shapermint.
Everything that I have purchased has been pure quality at a reasonable price compared to many other brands at much higher price points
Smooths lumps and bumps. Waistband stays put. Will eventually recommend yo friends but right now these are my secret
The Shapermint products and customer support are amazing! The products are extremely comfortable and they stay in place. The customer service is exceptional and very supportive. I haven't worn a bra for about 50 years but I'm wearing one now and I love it!
Items shipped quickly and are good quality. Easy to shop on their website.
Fantastic product and great customer service! I will continue to purchase shape wear from here in the future!
As always my issue was resolved very quickly with Shapermint, keep up the great customer service guys!
When I ordered the leggings I thought a L would fit, but they were too snug. I emailed about how to do an exchange and someone contacted me right away and I got my exchange very fast! The next size up was a way better fit and I was happy with the process.
From the business
Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We are sorry you feel that way, Michelle. Let us help you process an absolutely free exchange. Please send us a PM with your order number on this link: http://m.me/shapermint. Thanks!