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Shapermint Reviews Summary
Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
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Excellent product, fast & easy service, I will recommend to all my friends & will definitely order again
I love my waist trainer it makes me feel trin and helps with my lower back pain when sitting for long periods of time
I love, love, love my shaper camis. I also really like the high waisted briefs, however, one pair consistently rolls down.
I want to do an exchange but my item is on back order. Instead of taking my order and shipping when available l have to return for a 4.95 fee hence not free return. No one answers your emails even after days. Go buy at the store it'd easier.
Hello, No. Please know that exchanges are for free. If you opt to refund instead, there will be a minimal refund fee of $4.95. Don't worry, we'll take care for the fee for you. Send us a PM with your order number on this link: http://m.me/shapermint. Thanks!
I love love love everything I purchased. I'm very happy with them.
Love my new bra. I am going to order another one in a different color. So comfortable
I bought a bra in the wrong size and Shapermint made the exchange/refund experience very easy to do. I love their products and will continue to shop this store. Shapermint also has the greatest SALES!
It does provide full coverage, it is comfortable, but there is no support. Gives a unibody appearance and the strap underneath my breasts rolls up. I won't be buying another one.
Sorry it didn't give you the support you need, Julie. Allow us to make this right, and process a replacement for you. Send us a PM with your order number on this link: http://m.me/shapermint. Thanks!
Easy to order, arrived quickly, and I LOVE my new shaper tights! I loved the first pair so much that I quickly ordered a second pair!
My clothes look better than ever, My shape looks like I have seen dieting for months.
I have had service beyond my expectations-kind and helpful. I would highly recommend Shapermint to everyone. Thank you!
If I could give 10/10 I would. Will order again! I received the Empetua High Waist panty and a Bali Bra.
Very helpful and knowledgeable I ordered wrong size the 1st time they made an exchange so easy. I got the correct size and loved it so much I bought 3 more of their products
Me gusto mucho que la faja fuera igual a la anunciada y de muy buena calidad.
I love the comfort and softness of the bra, I wish the straps were wider for more support
Easy process and the package came within days!
Tried it on and it actually works
This site is the gold standard in shopping because they make sure you exactly what you need no matter how long it takes to find your right size and fit on whatever you ordered.
From the business
Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Sorry to hear that it rolled down on you, Michelle. Allow us to make things right this time. Send us a DM with your order details via this link: http://m.me/shapermint so we can assist you with the free exchange process.