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Shapermint Reviews Summary
Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
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Excellent service, excellent product! Very good value for money with that little extra customer care that means the world to us larger than life ladies! So pleased I found you! I now have a bra I have been looking for practically all my life! One I don't want to take off at night and can't wait to put on in the morning! Comfort at last and I don't feel guilty or embarrassed by my rather large chest any more! Fab fit, fab fabric, fab company who know what us ladies need! Thank you Shapermint for my new found confidence! True kind comfort bras rock!
Great face masks! Appreciate them to wear daily. Looking good and soft Material,
One if my items didn't fit right. Customer service replaced the item quickly, with no problem. They now have a very satisfied customer.
I loved all the products I ordered. I would order again from Shapermint. However, the amount of mail you get from them is astronomical.
I really loved my all day every day high waisted shaper boy shorts they really shaped and slimmed down my midsection and stayed in place all day. It's very comfortable and easy to move around in.
The items I ordered came on time and was exactly what I ordered. I will recommend to my friends.
I love the items I ordered the bra is very Comfortable for my back and the underwear shape my body that I look Slim I will let my family and friends know about the wonderful items I ordered from your list of items
You need real people on the phones for customer service the back and forth endless emails are wasting my time automated system sucks
Wore these under a bridesmaid dress, so comfortable and breathable.
The bra I returned was a little small I exchanged 2 got only 1 back and the 1 was way too big I finally got some money returned to me so now I'll just enjoy my one huge bra and never try your site again
We are sorry it didn't work for you, David. Please consider other bras we have on our collections, here's the link: https://shapermint.com/collections/bras. Thank you!
The bot just kept giving me the same answers. After getting frustrated, I finally got a representative but when I asked to speak live, she still didn't do so. I find texting time consuming and never get my concerns addressed 100%Lyons
Allow us to make things right this time, Louise. Tell us more about your shapewear experience by sending us a private message via this link: http://m.me/shapermint.
At first I was skeptical of buying a Shapermint because I go up and down in weight. However, when I first received my Shapermint panties, they were absolutely comfortable and soft. Just like you see the women on the Shapermint commercial(s) trying theirs on, is how it actually fits. Now I ordered the Shapermint body suit. I can't wait until I receive it by mail. In the beginning, I read the size chart, and customer reviews. Afterwards I "had" to order my Shapermint(s)!
It's so comfortable I'm going to buy more soon! I highly recommend it
I purchased my items and got them on time and in perfect condition! Customer service is very helpful! A great company with wonderful products for women!
I received the bras within a week which was wonderful. The bras are very comfortable though I am not sure they fit right. The band around the bottom curls up. It is not so inconvenient that I would return them because like I stated above they are very comfy. Was hoping for a little more lift but it's ok that it doesn't. I am an older woman and I know things are not going to fit perfectly. I will enjoy the comfort they bring and perhaps find a push up bra to try.
I came back for seconds, that says it all. I'll be back for thirds
As always I love your prompt delivery. I love how your shapers transforms my figure. The fact that don't roll down
Knowing I would be busy all day I found that undergarments can be so comfortable I forgot I was wearing them
I just needed a few comfy bras to throw on while being home. The size guide told me from previous orders what size I'd be and it's accurate. I also measured myself to make sure. I got an xl and it's perfect. I also got a large - it's a smaller fit but a little more supportive because of the snugness - still just as comfortable as xl. Love these bras - I wear them everyday and have actually slept in them.
From the business
Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We are sorry to hear that, Deborah. Please reach out to us via FB Messenger, it will be faster that way. Link here: http://m.me/shapermint. Thank you!