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Shapermint Reviews Summary
Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
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I have the high waisted underwear and they stay where they are supposed to. Unfortunately the shorts roll down on top and those are the ones I wanted to wear more.
My purchase was a great fit. It is very comfortable for all day wear.
I like the product. I just don't like the fact that it rolls down from time to time.
Everything fits, and enhances fiqure. It holds you where it is needed, and enhances where you need enhancement. Thank you
Shapermint is truly cool, the products give me that little extra help with feeling great in anything other than sweat pants! Thank you!
Prompt & efficient service. Bra is comfortable & seams don't show thru my shirt. I will buy more.
It keeps rolling down and I got it based on the description that it would fit as is ND not roll down which has been one of the issues I've faced whilst purchasing an order such as yours yhts why I'm not all that satisfied
Hi, Deanna! Sorry, it wasn't what you expected. Allow us to help you get the best fit. Send us a PM with your order number on this link: http://m.me/shapermint. Thanks!
Sent the wrong size but quickly sent the right size but doesnt in no way make me flat as on ad. I am only 155, I purchased the medium and no, I still have a bad bulge but thank You. I wore this 1 time and it does not work for me. Put it in salvation army.
So sorry your order didn't work for you, Tina. Please send us a message through Facebook Messenger, so we can check for available options. Here's the link http://m.me/shapermint. Thanks!
I ordered from Shapermint due to the constant positive advertising on Facebook. After receiving my order, I could only fit 2 out of the four items ordered. I looked on the order sheet because it assured the customer that the return was easy and hassle free! SADLY TO SAY, that is not true. I followed "the hassle free" link that's displayed on the sheet for returning. After completing my info, I was told I would receive a return shipping label within 48 hours; that NEVER HAPPENED! I had to pay 8.48 to return to sender. I received an email regarding my replaced item; however, I am still waiting on my refund for the 4th item. You cannot speak to a human. EVERYTHING IS THROUGH A PRE-ANSWERED TEXT PLATFORM AND USELESS EMAIL RESPONSES. The purpose of this company is to make women feel good about their physical being... well that mission was aborted with me. I AM NOT HAPPY! BEWARE FUTURE CONSUMERS...
I love my new body shaper it really works fits great and doesn't come down. I will definitely recommend this product to family and friends.
Love Shapermint comfortable and discreet! Customer service is
Very satisfied with this product. Fits well and provides the support along with the comfort to wear all day.
I have developed a very itchy rash immediately below the bottom band. They've been washed twice and the rash is almost gone. I'll test again to see if it returns.
From the business
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Try a different size or style for free, Cherika! Our Fit Experts got you covered. DM us your order details via this link: http://m.me/shapermint.