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Shapermint Reviews Summary
Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
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The item I purchased didnt fit quite right
The customer service I received was awesome as they sent me out another item in a different size and that one fits great
I will be ordering the leggings next and cant wait to try them
I love the items I purchased! I was a little worried they wouldn't be as great as advertised, but I found them to be wonderful! After my first purchase, I then ordered another item from them and it too was as just like advertised. If you're not sure about the leggings & the thigh high legging, you won't be disappointed. I got into a size smaller pair of slacks & wore all day and very comfortable. I also have bras now & love those also. This is a great company to do business with!
Everything came fast. Very comfortable. It was worth the amount of money I spent. I feel like a new person when i wear my products
Love Shapermint! Love the assistance that you received when you are trying to figure out what item is best for you!
I've ordered LOTS of products from you and have loved every one of them. Customer service was great the one time I had to deal with them. Even got my daughter in law started on your products.
Great fit. Next time I will order a size smaller in my next order.
I've ordered from ShaperMint several time since finding them.
I love their ever growing & improving product line.
In the rare instances I have needed to return a product. I've never had an issue, returns are quick, easy & free.
ShaperMint is user friendly & truly interested in what their customers have to say. They respect our honesty when receiving comments & criticisms.
I love that ShaperMint is always requesting feedback from their customers on how they can better improve not only their product line, but their community base as well.
When you join Shapermint you're not just joining a company... your joining an ever growing supportive community... that truly cares for one another!
You don't often find this level of personnel investment with other companies.
I expected more from this product but it rolls down just like ever other one. Not happy thought it would stay in place.
Shapermint is my only place to shop for my undergarments. It is a place that I can go shopping in the convenience of my home. I have a rare skin condition that does not allow me to wear and be comfortable in just any garments. I tried a couple of the bras at Shapermint and could not wear them until I found the Bali bra! This is an amazing bra that my skin tolerates well and I can actually wear all day! So now I have found my bras and the best place to shop for all undergarments. Thank you Shapermint.
Every item I received from Shapermint was perfect. I will continue to shop online with the Shapermint line of products
When i tried on my shaper it fits very well. So comfortable.
Overall Shapermint is a great site to get all types of shape wear. I am very happy with the leggings and bras. The control is firm enough and hold what I want with comfort. The only downside to my purchase was the mid top control thong didn't have a good hold for what I was looking for. I will absolutely come back for more shape wear products.
Fit. Comfort. Result. I am seduced into being an ongoing customer.
I've ordered 2 different sizes and where you guys claim sticky keeps them up bull crap both pair when I get them up they just roll all the way down im not impressed by them at all. I've tried getting ahold of customer support and nothing.
From the business
Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi, Cristina. Sorry your orders are rolling down on you. It's important to get the size that's just right for you so please message us through Facebook Messenger with your order number as well as your waist and hip measurements in inches so we can help you out. Here's the linkhttp://m.me/shapermint