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Shapermint Reviews Summary
Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
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Products did just what I witnessed on the advertising. Sizing chart was on target for the bottoms but off just a bit on the bras.
Great, i really liked the product. I have bought two items already. And about to buy another one. Thank you
Received it quickly, fits perfectly. Love it! Will order more in nude color.
I only wanted to order one pair of panties, the lady ordered me two. I tried corrected this to no avail. Now I have two pair that are too big
Unfortunately this does nothing for me. I purchased a medium/large and it's like wearing long underwear. It is comfortable and stays up all day, however it does not help hide my stomach like others would say.
I love my pants! My first pair did not fit right-
(because I thought I was smaller then I actually am. I recently gained a lot of weight)
-and when I contacted customer support they were so amazing! I did not even have to send my pants that did not fit back! I was able to give them away and they sent me another pair that were my actual size asap! It was a great experience all the way around! I love my pants and i love the buying experience they offer!
Great service. 1st pair 2 big, sent another free.
Love you all.
Received items but just don't fit right. I'm short so the leggings are too long and the undershirts just got too big in the shoulders. I think I'm just built weird.
Don't fret, Heather! We're pretty sure that there's something in our marketplace that would work better. Send us a DM with your order details via this link: http://m.me/shapermint. Our Fit Experts are waiting to help you.
I love how the bras feel. No pinching or pulling up in back. BUT the straps have a tendency to slide off of my shoulders. This is actually an issue I have with most of my bras. I should have checked to see if you have racer backs. I'm going to look into how those strapless bras work with the sticky stuff. Maybe I can apply it to the underside of the straps.
Hi, Kathryn! We'd love to help you find your perfect match! Please send us a DM with your order details so we can quickly sort things out. Click here: http://m.me/shapermint to get started.
The product is great. Very comfortable for everyday wear. I will purchase more garments from the company. Unfortunately my concerns are with shipping time. I was told that it took 7 to 10 business days of arrival. The items took 14 days to arrive, very inconvenient.
So sorry for the delay, Pamela. We'd like to take a closer look at your order. Send us a DM with your order details so we can check. Click here: http://m.me/shapermint to get started.
I love these leggings! No muffin top; and they stay in place (no rolling down) and they feel great on my legs. I feel like they look good on me, which makes me feel great. The quality is very high & the customer service is even better. I ordered them and had them in 3 days!
Customer service will run around in circles then tell you there is nothing they can do! Stay away!
Allow us to make it up to you, Shauna. We'd love to know more about your experience. Can you tell us more about it? DM us your order details via this link: http://m.me/shapermint. Our Fit Experts are waiting to help you.
My shaper rolls down every once in a while, but i'm not giving up on your product just yet!
Don't worry, Enza. A different size or style would do the trick. Exchanges are free! DM us your order details via this link: http://m.me/shapermint. Our Fit Experts are waiting to help you.
Love how shapes my body. No more muffin top. Material is smooth and stretchable for all type of body shapes.
Loved the leggings. Bras we're a little small and I ordered the next size up. They came with an extension, so didn't have to return. Happy with my purchase.
I purchased two leggings and they are a bit tight. Their exchange and return are painless. I ordered from UK so they asked me to donate the small one to someone else as promotion of their products. Shapermint I will always go back again and buy
From the business
Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We'll have this sorted out, Antricia. Send us a DM with your order details now. Our Fit Experts are waiting to help you! Click here: http://m.me/shapermint to get started.