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Shapermint Reviews Summary
Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
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Never ordered before. Decided to try the Emperua high waist leggings for support during exercise sessions. Got them within a few days and they were terrific. Now waiting for my second order to arrive.
Items didn't fit but to return items for a refund I lose $10 NOT SATISFIED - will not be ordering again
Great wearable and i love them i was so delighted to have order them.
It was easy to order. They came pretty fast and I love them!
I'm so happy I ordered my Shaper it does a great job
I look like I'm 10 lbs lighter no more extra rolls. I love this product
My order arrived fast and just in time. So comfortable almost as nice as not wearing anything at all! Everyday wearable. Had an issue checking out but customer service was great she fixed my order and was able to ship my order out to me no problems. Whatever didn't work out I returned just as easy as I purchased. Very happy with my purchase.
I purchased 2 bras from Shapermint and only received one. I tried continuously to contact them but I never had a real person reply to me either by chats or emails from the company. It was very noticeable that their replays were automated. They have horrible customer service and basically I never received my other bra which I paid for!.
So sorry you haven't received the other bra for your order, Cristina. We've looked into it and they should have been together in the same package. But don't worry, we can just send a replacement to you. Can you send us a message through Facebook Messenger so we can take care of it? Here's the link http://m.me/shapermint
I loved it hugged and tucked me in all the right places and it even lifted my butt some so I'm very satisfied with a boost of confidence and i don't feel like I gotta run to the gym asap anymore lol
I purchased this not realizing it would be a loss of 10.00...
I love the way my shaper fits and the way I look in my clothes. It gives me a nice smooth look in my tummy area.
Parcel was lost and as soon as I contacted Shapermint they were on it and resending my goods. Being in australia its sometimes hard shopping overseas but, shapermint make it very easy
Shopping made easy just find your size and the compression you want and order. Shapermint.com has something for every body type. Want a hourglass figure they can help. I've told all my friends.
The article I bought is good but not great. Thought it would have had a bit more support, but not bad.
I really like them, but they are very difficult to pull up in the back. This makes it difficult pulling up and down when nature calls.
A different size or style should get you going, Sue. Exchange is easy and FREE! Send us your order details via this link: http://m.me/shapermint and we'll take care of that. :)
I am over 200 pounds I bought this product because of the plus size commercial. Omg I put this on and been crying ever since this product made me feel like I can conquer anything and people notice the difference and the plus size is product stayed in place no pulling or tugging
I previously thought I ordered 2 L beige bras and I got black. I keep the black ones and ordered 3 L beige bras. One of the bras is very hard in a corner of the hook and eye area. It is very very irritating to my back. I am unable to wear it. I do like the other 2 bras very much.
The leggings are very comfortable. Customer service is excellent. I Will refer my friends.
From the business
Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi, Sherrie. Sorry your orders didn't fit. If you return them for a refund, the shipping fee you paid won't be refunded since that's been paid to the courier. But if you exchange them to a different size, it'll be free and we'll even cover the shipping fees. Please message us through Facebook Messenger so we can look into it. Here's the link http://m.me/shapermint