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ShapermintReviews 7,383

3.1

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Shapermint Reviews Summary

Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
378
value
365
shipping
388
returns
257
quality
355
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Louisiana
1 review
0 helpful votes
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Satisfied!
July 6, 2020

Return was easy and no hassle! Once I received my new item, the fit was perfect! This is the best fitting shapewear I own! The comfort is unbelievable! I can wear it all day and still feel comfortable at the end of the day! I'm completely Satisfied with my items!

Date of experience: July 6, 2020
Georgia
2 reviews
0 helpful votes
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I don't work for you
August 5, 2020

The bras are fine. Not as much support as advertised but fine otherwise. The issue is that this is the 3rd or 4th reminder for me to review. I'm just not that into you or your company AND I don't work for you. Stop it.

Date of experience: July 6, 2020
Colorado
1 review
0 helpful votes
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Thong panties
July 6, 2020

Light weight, discreet, maximum control. Perfect size, till I lost more weight. Ready to purchase more.

Date of experience: July 6, 2020
Ohio
1 review
0 helpful votes
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Great product
July 6, 2020

I love my shape product. Very comfortable. Never had a problem. Site always upbeat

Date of experience: July 6, 2020
Pennsylvania
1 review
0 helpful votes
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Shapermint
July 6, 2020

I love my Shapermint. It stays in place the whole time I have it on!

Date of experience: July 6, 2020
Germany
2 reviews
0 helpful votes
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High waist panty is wonderful
July 6, 2020

Comfort and ease. The look and feel of this item is phenomenal. Would highly recommend to my friends and family members. I have already ordered and received two more of the regular panties. Just love your website, looking for more items to date. Thank you so very much!

Date of experience: July 6, 2020
Kansas
1 review
0 helpful votes
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Really Awesome Support
July 6, 2020

I was skeptical but shapermint is currently the best and most comfortable shapewear. You choose your correct size and it's guaranteed not to roll down like many others. I have the high waist Empetua brief in XL and I'm 5'4 212lbs and I love it. Can't wait to try the boy-shorts and tanks!

Date of experience: July 6, 2020
Indiana
1 review
0 helpful votes
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Best bra I have had
July 6, 2020

I am a size 40 D and only wear wireless bras but kept buying ones that just didn't work out. This bra has the perfect coverage, the band is wide enough to be comfortable and doesn't ride up. I love that they come with and extender which made the XL size to fit perfectly. I have washed them in the washing machine and line dried several times and they look new. I will be purchasing more for sure!

Date of experience: July 6, 2020
Michigan
1 review
0 helpful votes
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I love all the items I have bought, and I bought something for someone else as a gift and they love their item as well. I have never in my 32 years had a bra so comfortable, I have shopped a lot of bras from all over and none have ever been so comfortable that you forget your wearing one

Date of experience: July 6, 2020
Ohio
3 reviews
0 helpful votes
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I love these because they are cheaper than spanx, it's so easy to order them and I received them in less than a week.

Date of experience: July 6, 2020
Canada
1 review
0 helpful votes
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Satisfied
July 6, 2020

Best one, enjoyed their products as well as their prices

Date of experience: July 6, 2020
Canada
1 review
0 helpful votes
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Correct size
July 6, 2020

Finally a company that has the right size. I have bought so many garments from other company that didn't come in the right size. I was giving up, I was not going to order any more. Then I saw your ad and decided to try one more time and to my surprise it fit perfectly. Thank you. I will order again

Date of experience: July 6, 2020
Florida
2 reviews
0 helpful votes
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Shaper brief
July 6, 2020

Fits good, true to size!
That's all. I want to say.
Fits good, true to size!
That's all. I want to say.

Date of experience: July 6, 2020
California
1 review
0 helpful votes
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Love my shapermint
July 6, 2020

I was sceptical... however I love my Shapermint...

Date of experience: July 6, 2020
Oregon
1 review
0 helpful votes
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Comfortable
July 5, 2020

I find the bra very comfortable, but not supportive enough

Date of experience: July 5, 2020
Shapermint R. — Shapermint Rep
over a year old

We'll take care of this and have it exchanged for free, Renee. Please, PM us through Facebook on this link http://m.me/shapermint.

New York
1 review
1 helpful vote
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I just received do not fit me the way they should because I bought 2XL and the crotch hangs down a lot lower than it should so I can't wear either one of them, I paid $29.98 with tax to have the not fit me. However, that is the reason I rated customer service five stars because I let them know the problem and they gave me a refund and told me I didn't have to send the pants back to keep them which is very nice of them oh, I'll just end up giving them to my little sister or something but it was still a all in all very sweet gesture.

Date of experience: July 5, 2020
Shapermint R. — Shapermint Rep
over a year old

Thank you for sharing your honest feedback, Amanda. No worries for we always reach the brand if there is an issue with their product to best their current items. Should you need anything else, please reach us out thru this link. http://m.me/shapermint

New York
1 review
0 helpful votes
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Satisfied Customer
July 5, 2020

I am very please with first purchase with Shapermint, being very cautious about ordering online but after reading the reviews from other satified customers, it was worth every penny thank you.

Date of experience: July 5, 2020
Texas
1 review
0 helpful votes
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Perfect
July 5, 2020

Love that it fits me perfectly and love how i feel

Date of experience: July 5, 2020
Georgia
1 review
0 helpful votes
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Love it!
July 5, 2020

Feels good, looks good and comfortable. Stays where you put the garment. Can wear all day with no problems.

Date of experience: July 5, 2020
Canada
2 reviews
0 helpful votes
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Shapermint
July 5, 2020

The site is very easy to use and the selection is great. There is a style for every one of your "problems" and the ones I've tried are comfortable and easy to wear. I will definitely buy again.

Date of experience: July 5, 2020

From the business

Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!


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