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Shapermint Reviews Summary
Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
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Imo, the fit guide isn't accurate. I'm really still a size medium, not according to the Shapermint sizing system, a size small. Customer service was great, sent me a new bra one size up without requiring the return of too-small garment. New bra fit, but wasn't as comfortable as I'd hoped. Rather than contacting customer service again, I gave the bra away.
I wish the Empetua shorts were not see through at the buttocks area because I'd like to wear them on their own with a top instead of underneath a garment.
I have gained alil weight since quarantined and I have been looking for sumthing durable and comfortable at the same time.And thats what I get with my shapermint.
Well, I do like them but the only problem I had was, I have a short body so it's very long on me.
We know how to fix this, Sharon. Please send us a PM via FB messenger, so we can help you with a free exchange. Here's the link. m.me/shapermint
It fits perfect! I like that the faja definitely does NOT roll down. That's important because I hate being somewhere trying to fix it in public. I've ordered a few more items, but have not tried them yet. They always have great promos! That always helps during these times! Thank you
Items are not as described and company does not refund moneys. Still waiting however I do not believe I will ever receive a refund
We'll make sure to make this right, Kate. Please send us a private message via FB messenger through this link. m.me/shapermint
I am still waiting on the item I brought on June 22nd I can give data then this is the item you are requesting for review I do not have it yet
Oh, dear! Sorry if you haven't received the order yet, Diane. Allow us to check what happened. Please provide us with your order details via FB messenger. Here's the link. m.me/shapermint
Package received on time. I have wasted sooo much money on bras and now I can stop. This one is perfect. I tried a very expensive one Tru? Whatever. Yours has so much more support and so comfortable too. Sizing was perfect Price was great also. Will only buy these now.
Thank you for a great product
Excellent quality, a reasonable price, definitely figure flattering.
Shopping on the web is easy and convenient, product is amazing, very good quality and super comfortable
Ordered 5 items, turns out one was sold out. Got a refund right away. That was the only good thing so far. 1 of the other for items has come in, but its so small I'm afraid to try it on. Still waiting on last 3 items. Lord knows how long this will take. Ordered in May, now July.
Allow us to make this right, Vikki. We'll check on what's the hiccup. Please PM us via FB messenger through this link. m.me/shapermint
Sizes missed marked I am sure product works my daughter has them I don't like that I ordered two items and ended up with five items
Oh no! We could do something about it, Monica. Mind to slide us a chat using this link? http://m.me/shapermint Just for us to better help you out. Thanks!
I ordered 2 more shaper mint high waisted underwear. I find this product comfortable and it works well
Just love the support without underwires, the softness and low back band that hides the rolls. I also appreciate the accompanying bra extension.
Outstanding in every way and I would definitely buy from again!
I was looking for something that I could wear that would hold me in, but not feel like I couldn't breath. I finally found it.
From the business
Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Our 100% fit guarantee got you covered, Bryn! Just send us a DM via this link: http://m.me/shapermint so we can make it up to you. :)