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Shapermint Reviews Summary
Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
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Customer service people were very helpful when I had to exchange for another size. Just overall experience, two thumbs up
I had ordered 1 of these bras a couple of weeks ago. It was the best bra I have ever owed! I love the stretch and the comfort of the bra! I don't even feel like I'm wearing a bra!
Having a great sale but the item that I love is out of stock. Very disappointing
I bought 2 of the same bras only in different colors. One fits fantastic and I love it. The fabric is very soft and I have to watch what my skin touches, The other would not have fit at all if they did not send the extra clasp or hooks. I have no Idea why. Both are the same size and kind, just different colors. Did I say anything about this? No, Because I do have the extra hooks they provided. Yes, I would have had they not have sent the hooks. Will I purchase from them again and take the chance? Yes
I have now purchased at least five SHAPERMINT items and have been delighted with them all. They have all been delivered quickly and
Packed in special clear bags that are sealed and opened easily. I have found these very useful to keep them in after washing and before wearing again. The size and shape have been wonderful and make me feel so comfortable and confident.
I had some simple issues with my order but the customer service team has been helping to get things straightened out. I love the products best shape wear I've ever worn, so comfy for all day wear!
I got my shapermint and it fit nicely and snuggled up good. I chose a wrong size and a replacement was sent to me with no charge. I am showing off my shapermint every time I wear it to work and already referred a coworker to buy hers. I will definitely buy again soon.
Very comfortable and holds well. Have referred it to family and friends. Purchased one for a family member.
I see there is an option to download the return label, but I do not have a printer. I have not received it in the mail, so have not been able to get the proper size exchanged.
We'll check on what we can do, Debra. Please provide us with your order details via FB messenger through this link. m.me/shapermint
The product fit perfectly and my clothes look better on me with the product. I am satisfied with the material that it is made to keep it securely in place.
The products are extremely comfortable and they smooth me down. My only issues with my most recent purchase are that it doesn't hold me in as much as I would like and the legs rolled up and were digging into me all day.
Glad you loved how super comfy it feels, Jasmine. Perhaps a different style and brand with higher compression will suffice your needs. DM us with your order details, so we can help you with a free exchange. Here's the link. m.me/shapermint
I ordered the square tank and shorts. They feel amazing! They do not slip. I bought for a wedding ill be attending, just needed a little control, i have wore the tank multiple times. I am in love. The silicone ( i think) band is amazing.
True to size and can be matched with any top. Love my new High waist bikini bottoms.
Ordering was easy, shipping was prompt, bra is comfortable, except that I have to use the provided extender for it to fit around me.
I really like the bra I purchased. Its different from other brands. The Shapermint bra has just a little bit of padding in the cups to conceal. And it also has more support and a thicker band.
I wish we could do half stars on this! The shaper I ordered is exceptionally comfortable and doesn't roll at all. I'm able to bend over, sit and stand without any issue or concern, and it smooths out the belly line so I won't look like a pregnant bridesmaid at my sister's wedding (not pregnant, if that needs to be cleared up. Just look it in formal gown). I wish it sucked me in a bit better, which is the only reason for not full 5 stars (the girls in the ads look skinnier, not just smoothed out), but I think it does exactly what it's supposed to. I was also pleased with the timing of the shipping process and communication by the company. All in all, satisfied with this purchase.
Our Fit Experts got you covered, Erin! We can have it exchanged to a different brand that offers firmer compression for free! Just send us a DM via this link: http://m.me/shapermint. :)
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Oh, wow! Thanks, Aimee. Glad you still loved it despite some differences. But don't fret. Exchange is free! If you feel like getting a different size, and style will be better, just let us know.