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ShapermintReviews 7,383

3.1

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Shapermint Reviews Summary

Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
378
value
365
shipping
388
returns
257
quality
355
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Maryland
1 review
0 helpful votes
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Make you feel special
July 9, 2020

The returns/exchanges are super easy and they really give you a quick response on any or all questions you have! They really do care how you feel side and out! Keep up the good work Shapermint team! Your doing one heck of a job! Love love love you all! Thanks for caring

Date of experience: July 9, 2020
Tennessee
1 review
0 helpful votes
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Good service and good deal!
July 9, 2020

I did not check the size chart correctly before ordering so my garment was too small. I called to order the right size and they sent me a new garment and told me to donate the other one. I wore the new one and was very satisfied. Comfortable! Easy to get on and off! Dries quickly too!

Date of experience: July 9, 2020
Mississippi
1 review
0 helpful votes
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I like shopping here
July 9, 2020

Well its okay I get my stuff on time an its always wright

Date of experience: July 9, 2020
Maryland
1 review
0 helpful votes
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My Shapermint experience
July 9, 2020

Not too difficult to put on; comfortable
To wear, and pretty much, smoothing.
However, for me, there isn't enough
Flattening in my stomach area.

Date of experience: July 9, 2020
Shapermint R. — Shapermint Rep
over a year old

Perhaps a different style or brand with higher compression is something that you need, Beverly. Exchange is free! Please provide us with your order details via FB messenger through this link. m.me/shapermint

Wisconsin
1 review
0 helpful votes
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Love your product
July 9, 2020

I had to order twice but the second order fit perfect and I love the bras. They're so comfortable and reasonably priced!

Date of experience: July 9, 2020
Texas
1 review
0 helpful votes
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Love My Shapermint
July 9, 2020

Had an easy exchange of sizes. So comfortable to wear all day.

Date of experience: July 9, 2020
Texas
1 review
0 helpful votes
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What happened?
July 10, 2020

I first purcased 1 bra which fit perfectly. So I bought 2 more, same size. The 2 new bras are noth too small, cup wise. They do not cover all of my breast. I wear a D cup. No matter what I do, ther eith overflo the top of the cup, or the sides. Why such a huge difference?

Date of experience: July 9, 2020
Shapermint R. — Shapermint Rep
over a year old

Lean on, Lori. We got your back. The good news is, Shapermint is a marketplace. There's a wide variety of different styles and brands that you can get as a free exchange. Please PM us via FB messenger through this link. m.me/shapermint

California
1 review
0 helpful votes
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My experience with shapermint
July 9, 2020

I received the wrong product, but I am hoping they make it right for me once again!

Date of experience: July 9, 2020
Shapermint R. — Shapermint Rep
over a year old

Sure, Waldie. We'd love to make it up to you. Please provide us with your order details via FB messenger. Here's the link. m.me/shapermint

Georgia
1 review
0 helpful votes
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I give it a 4.9 for price, comfort, look, effectiveness, belly covering capabilities, delivery speed, quality, selection... the only reason I cant give it a perfect 5 is, because the specific one I've been wanting for weeks now, is not in stock, and it will be Dec before it will be in stock again:*( OTHERWISE U WONT BE DISAPPOINTED... I HAVE 3 & CANT LEAVE HOME WITH THE CHUBBY BELLY LOL. I wish I would have known about this sooner!

Date of experience: July 9, 2020
Illinois
2 reviews
0 helpful votes
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Shapermint Review
July 9, 2020

I love these products, I have several. They are so comfortable and with the perfect amount of support. No bulging, pinching or rolling up. I recommend this product to anyone who wants to improve their figure instantly!

Date of experience: July 9, 2020
New York
1 review
0 helpful votes
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Perfect
July 9, 2020

This is a great product - does what it says! They're comfortable, it doesn't move & holds you in.

Date of experience: July 9, 2020
New Jersey
1 review
0 helpful votes
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Comfortable support
July 9, 2020

Best support garment I have ever tried! Super comfortable, easy to get on & accents your curves with medium support.

Date of experience: July 9, 2020
Florida
1 review
0 helpful votes
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Thanks
July 9, 2020

Although I may not have chosen the best shapewear for myself, shapermint was extremely wonderful when it comes to customer service. Angel was an Angel and they made everything extremely easy and convenient for me.

Date of experience: July 9, 2020
Texas
1 review
0 helpful votes
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Like a hug
July 9, 2020

Love the product... gives support like a big ol hug to my legs.

Date of experience: July 9, 2020
California
1 review
0 helpful votes
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Expected more compression
July 9, 2020

I like it because it really does make a difference. I can feel it and ppl notice how it hold my tummy in a biit more together. I just thought it would have a lil biit more compression on my lower abdominal area. Everywhere else it fits just riight.

Date of experience: July 9, 2020
Kentucky
1 review
0 helpful votes
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Good value
July 9, 2020

I really like the overall fit and they are comfortable I would recommend them to anyone

Date of experience: July 9, 2020
Michigan
1 review
0 helpful votes
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Feels Good
July 9, 2020

Felt good to wear to wear it. Was comfortable to wear. Kind of did the job. Think next time I will get a pair of the shorts.

Date of experience: July 9, 2020
Florida
2 reviews
0 helpful votes
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Barbiedoll
July 9, 2020

Very comfortable. Had to go up a few sizes. I am 38b and ordered large. Too tight across middle. Went up two sizes. Just right!

Date of experience: July 9, 2020
Florida
1 review
0 helpful votes
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Comfortable
July 9, 2020

Fit is very comfortable, and you don't have to worry about straps falling down all the time. But the band under the cups tends to roll up, which is annoying but doesn't seem to be visible through a blouse

Date of experience: July 9, 2020
Shapermint R. — Shapermint Rep
over a year old

Glad you loved how comfy it feels, Lynda. The good news is, exchange is free. If you feel getting a different style and brand is better, just let us know. DM us anytime through this link. m.me/shapermint

Florida
1 review
0 helpful votes
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Shapermint success
July 9, 2020

When I first recieved my order. The bra didn't fit quite right. It was too tight. The panties didn't compress me enough. I worked with a personal customer service lady and she got it all right.

Date of experience: July 9, 2020

From the business

Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!


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