Shapermint Reviews Summary
Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
I tried it on and it feels very secure as if it's not going to roll down. It also keep all of your imperfections smooth and in place when I tried it on with a dress. I ordered one size up than what I normally wear in panties and it is a snug fit. The exchange process is hassle free.
The experience was good and the product is wonderful. They are so comfortable.
Everything i ordered fit perfectly i was pleased with my order and i will definitely order again.
Your satisfaction means everything to us, Talisha! Our hearts are full of love. Keep spreading the love.
3 days now n I'm still waiting for someone to call me. *******023
So sorry, Colleen! Can you tell us how we can help? Send your order number to us via Facebook Messenger too so we can look into it. Here's the link http://m.me/shapermint
I could sleep in this bra! It's comfortable, yet does the job!
Thanks for spreading the love, Ginny!
Had a defect in one of the bras I ordered and it was replaced without question. One styler didn't fit properly and I was offered a replacement immediately. Good service and courteous representatives.
Loved it the first day until it started to roll up. Was a large and I am 36 DD but thin build with long torso. It could have been a litter bigger in the breast area and a tad longer for the torso. Will still wear it but just short periods... not ideal to actually work in it because it constantly rolls up from the bottom.
Material is great and not too tight on waist. Can wear low rise jeans with it.
Thanks for sharing your experience, Tamara. We promise 100% fit guarantee, so we'd love to turn this around. Let's exchange it with the right size, style and brand that would suit you better. Exchange is on us. DM us with your order details here: http://m.me/shapermint
Soft & breathable. Holds a 66-yr olds DDs just fine. So tired of pinching & underwires. These bras are just soft & comfy.
I received an order that I didn't place. The Customer Service representative couldn't find any record of it and told me to keep or donate the items. Wow! They're not my size and I've got them in a bag with other clothing items to donate to ABCCM in Asheville, NC, a wonderful organization. Thank you, Shapermint!
Oh, wow! We're so happy to know that you found a good home for the items you got, Elizabeth! Thank you and stay awesome!
I must confess it took me a few days to try my neck scoop Cami. I was not sure it was going to fit me, lol.
Well... followed the instructions on how to put on the cam, and it was so easy and it fit beautifully!
I am so grateful to have access to this amazing product!
We are grateful for your kind words, Patty! Thanks for sharing your review. Keep rocking your cami!
I love my overstated confidence when I feel pulled together wearing my Shapermint garments.
Music to our ears, Catherine! Share the love to your family and friends. Give them 20% off, and you get $20 after their first purchase. Here's how: https://shapermint.com/pages/share2?traffic_source=cs_social.
These were very well made, high quality bras! And oh so comfortable!
You’ve got us sporting big smiles, Maria. We stand behind the quality of the shapewear we carry from our very best brands and wants to make sure we meet your expectations. Refer a friend now! Give your awesome friends 20% off, and you get $20 after their first purchase. Here's how: https://shapermint.com/pages/share2?traffic_source=cs_social.
Not too stretchy or comfortable at all, don't like it, don't recommend it. Sorry
Sorry you didn't like your shapewear, Irina! Maybe a different size will be better on you. Can you send your order number to us via Facebook Messenger so we can get you a free exchange? Here's the link http://m.me/shapermint
The bra was very comfortable and the ordering process was easy. I received the product quickly. Very interested in other products
Your satisfaction means everything to us, Lisa! Hearing that you had a great experience is the best thing we could hope for. Would you like to become one of our Brand Ambassador? Sign up here: shpmint.com/ambassador
Great customer service and quick delivery. The bra is comfortable
We are blushing, Glenda! Thanks for sharing your awesome feedback. Stay fab!
They fit perfectly and are very comfy. I am so happy and will be buying a couple more pairs
That's not my name, keep track of the orders, get people's names that matches the orders, and then the reviews can go to the right person.
Oh, dear! We're so sorry we got that wrong. Let us help you track the most updated order status. Please DM us with your order details, so we can better assist you. Here's the link. http://m.me/shapermint
Perfectly fitted with a seamless feel. I got 3 of different styles and all are great. Thanks for excellent customer service
Awesome feedback, Teedips. Our hearts are full of love. Be one of our Brand Ambassadors and spread the love and positivity. Here's the link to sign up: shpmint.com/ambassador
Purchased my Shapermint, hoping they would come as described, they are Amazing!
Heavier material than I expected but super comfy with amazing coverage and surprisingly comfortable compression. I bought 3 pairs because the deal was so good.
We're definitely feeling the love, Carol! You're surely rocking them. Refer a friend now! Give your awesome friends 20% off, and you get $20 after their first purchase. Here's how: https://shapermint.com/pages/share2?traffic_source=cs_social.
This was an incredible experience. Customer service was incredible, the company donates their returns which is such a beautiful thing and shipping took little to no time. I was completely impressed and am telling my friends and family that the product is fantastic and even though it's daring to buy online, this company makes it worth it!
Wow, we were blown away by this feedback, Pamela! Thanks for spreading the love. Do you know that you can give your awesome friends 20% off, and you get $20 after their first purchase? Here's how: https://shapermint.com/pages/share2?traffic_source=cs_social.
From the business
Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Awesome review, Judy! It means so much when our best customers share their awesome experiences. Keep rocking those outfit, gorgeous!