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Shapermint Reviews Summary
Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
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I had no idea who much I would truly love this product! Best money ever spent! Planning on buying another one!
The site is easy to navigate and doesn't buffer. I quickly found what I was looking for. The transaction turned out to be a fun shopping experience.
Fantastic! We're happy you're pleased with the results, Tonya! Help us spread the word and be our next Brand Ambassador! Interested? Check out this link: shpmint.com/ambassador.
One item didn't fit, a replacement was for the same bra in a different color. It was agreed that this would be rectified. Next one sent was wrong too. Third time will hopefully be the charm. It appears that the right item is being sent.
I like the way it smooths out my hips and thighs. I wish it would smoosh in my tummy a bit more, but overall great fit. It it fairly comfortable to wear, although a bit hot in Arizona weather. Overall great product.
Fits very well! Very comfortable! So happy I purchased two in different colors!
Hooray! Our hearts are full knowing that you're in love with your shapewear, Yvette! You'd certainly be a great addition to our amazing team of Brand Ambassadors! Join us! Check out this link to know more: shpmint.com/ambassador.
These are the most comfortable bras I have ever worn. I have been searching for new bras for about a year with no luck. Shapermint is the brand I will always wear now!
WOW! We're glad that you've finally found your perfect match and found it on Shapermint, Carol! Spread the love and be our next Brand Ambassador! Head on to this link if you're interested: shpmint.com/ambassador.
I have been trying to return some bras that are not what I want. I want to replace them with the eye n hook bra like I originally ordered. I have yet to receive the shipping label to return them to you. I have tried to no avail to order the correct bras but never seem to be able to get the order to you. What am I doing wrong?
Leave it to us, Lauren. We’re here to help. Please send us a DM at http://m.me/shapermint for your return label and to take care of your exchange request.
Ordering on line is the new norm and for a new mom with an ever changing body, finding anything that fit is difficult. Thinking I was going to pop back to my postpartum size, I foolishly ordered too small. Shapermint's return/exchange process is super easy and that's important to a mom with two kids who has little time to do anything. Once I received the correct sizing it's just such a great feeling to look in the mirror and feel beautiful. These product are super flattering and really help contour my ever changing body shape. Breathable, soft, lift and tuck in all the right areas. I'm hooked!
On exchanges they responded very quickly and were great with alternatives when the fit wasn't right.
The part that not supposed to roll rolls not happy
That's a bummer, Maria. Don't worry, we'll help you get the right fit. Please send us a DM at http://m.me/shapermint for your free exchange.
My experience is always good with Shapermint. I love them so much, that's why I keep ordering from them. I feel good in them.
Thanks for spreading the love, Michaella! Rock your shapewear and share a photo of yours with us and be our next Brand Ambassador! If you're interested, please go to this link and join us: shpmint.com/ambassador.
I am pleased with my recent order that I purchased from Shaper mint.
From price to quality to customer service even advertising. I love this company I found my go to, finally
I love the bra! It's so comfortable I've twice forgotten I had one on!
Wonderful! We're ecstatic to see how it makes you look even more lovely on your clothes, Stephanie! Snap a photo of yours rocking your shapewear and stand a chance to be featured in our social media pages and be one of our Brand Ambassadors! Here's how: shpmint.com/ambassador.
I can't fault the service of the staff at Shapermint. Delighted with my order as well
Very pleased my order had been sent back. I was sent a new order
Very happy.
Ordered shaper leggings & they arrived very quickly. They fit perfectly tho next time I think I'll go a size smaller for firmer "hold" of my wobbly bits lol They give a great silhouette & smooth out the bulges under clothing & are very comfortable to wear
Awesome! That's exactly how we want you to fall in love with these shapewear, Karin! We're sure you have more great stories and experiences to share and we'd love our Shapermint Community to hear them. Join our Brand Ambassador program! Head over to this link: shpmint.com/ambassador.
Great customer service, and a super comfortable fitting wireless bra. I will purchase from this company again!
We're grateful for your wonderful feedback and we're glad you love your shapewear, Deborah! Thank you for spreading the love! You might want to join us and be one of our Brand ambassadors too! Just head on to this link if you're interested: shpmint.com/ambassador.
From the business
Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Awesome! We take pride in knowing our best customers are happy with their shapewear experience! We'd be glad to have you as one of our Brand Ambassadors, Tia! If you're interested, check out this link: shpmint.com/ambassador.