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Shapermint Reviews Summary
Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
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The Shapermint fit fine the problem is not stay. Do not stay, roll dawn and feel uncomfortable
We can offer you something as an exchange, Dorcas. To get things started, please send us your order details thru this link. http://m.me/shapermint
Love their products. Fit experts are very helpful. Customer service is wonderful. Shipping time is as expected. I intend to order more products in the near future.
I've ordered a few items and they have all been up to my expectations. Very comfortable.
The bra itself is great. Comfortable, soft, BUT the straps are too long for me. Maybe I should have gotten the medium, but while it might have fit with the straps, it might not have fit with the cups. Anyway, it's not the perfect bra I thought I was getting.
Fantastic. Love, love my shape wear and bra. Love the fit. It's soft, smooth and sexy.
Paid $40 for 1 pair of underwear and because I hate the weigh my stomach looks, it's too big and kinda oval shaped all these underwear did was lift the fat and now everyone says I look pregnant! Not what I wanted, I am so disappointed!
A higher compression should do the trick, Chantel. Send us your exact waist and hip measurements as well as your order details so we can help you with free exchange. You may send it here
We're glad it works on you and you find it comfortable to wear, Helen. Stay awesome!
Purchased Truekind comfort wireless bra and had to get two more. Great quality, good price, fast shipping. Love the fit but worried about the straps not being adjustable cause I have rounded shoulders. Found if I pull the back down some it helps with the straps. The bra gives me a nice figure in a shirt.
Makes clothes look and fit better. The size is as described.
I was very confident that purchasing the items would perform like the video, but what happened it just pushed all the fat to the back and several rolls of skin was showing more with the Shapewear off than when I was not wearing one. Also, it took maybe two additional weeks after contacting them immediately for a refund. I asked for a refund they return comment was for me to contact one of their team to discuss filling so they may send a replacement. But finally I sent a the link so I will get the refund with their returned item.
Sorry that experience wasn't so great, Gail. No worries, if you still need assistance. We're a DM away through this link
So I order an xl and that one did not work. You guys were sweet enough to send me a bigger size and still doesn't work. Doesn't cover my stomach higher up by my boobs where I need it. Great product other wise. BUMMER on my end oh well.
A different style or brand perhaps? Jayme. Exchanges are totally free. Can you share the order details so we can sort this out? You can send it through this link
I like them very much very comfortable and it does f roll down.
I loved the way they fit! Size is true! Perfect fit! I will definitely order again!
I have always worn an underwire. I was a little skeptical about trying something new. Well, I have to say this is the best and most comfortable bra I have ever worn.
Very pleased with the underwear, that was my second order for the items. Also have ordered the bras and shaper shorts.
I love my new bras from Shapermint! I used the sizing chart to select my size, and the bras fit perfectly. They are so comfortable and easy to wear. The order arrived sooner than I expected which was a pleasant surprise.
I'm disappointed. I wear shapewear daily. I always wore Spanx, but since they went up on price and down in quality I need to find another brand. I did reasearch and decided to try this one. Well, I expected more. It's easy to put on and it does shape but i chose the one that was extra firm hold. NOT! The top is not long enough (and I have a short torso). Sits right under back roll and every time I move so does Shaper. I've worn it 3 times and it has 2 rips already. (and yes i bought the correct size). I don't mind spending a higher amount if it is worth it. It is so hard to find one that will actually hold you in.
From the business
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Love hearing your feedback, Alison. Hope you can help us spread the love and be part of our next Brand Ambassador Program. You can learn more here: shpmint.com/ambassador