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Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
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Very good product. I still had to cut the shoulder straps since they were too long. But the results were very good. I will buy again but with adjustable straps
I've had 17 abdominal surgeries in 10 years, most hernias, and these give me the support I need.
Wishing you well, Annette. Thank you for your sweet feedback. If you need any help, just DM us anytime at http://m.me/shapermint Stay lovely!
Was skeptical of the reviews at first As a woman with big girls and having tried different bras, I was truly impressed with the level of comfort and style was awesome. No slippage from the bottom or spillage from the sides
Yasss! That’s awesome, Michelle. Can you help us spread the love? Click here to join our crew and become a brand ambassador, https://shapermint.com/pages/ambassador
I love my piece. I can wear it under anything & keep it on all day. Very comfy & it does not show at all. All the goodness but no problem at all.
Yay! That’s great to hear, Maria. You can also help to spread the love. Click here to join our crew and become a brand ambassador, https://shapermint.com/pages/ambassador
The legs roll out the top rolls. It's sad
I wore and have stuff I need to use to help with keeping my stomach dry. So there's a white film.
Don't be sad, Lisa. We're here to help you get the right fit. Please send us a DM here: http://m.me/shapermint
Wonderful! Feel very confortable when using. Don't look like the models of TV but it's ok. Some
Control in my belly and love handles is good. Feel more secure when I go out. Thank you very much.
Wow! Thanks for spreading the love, Maria. It means so much when our best customers share their awesome experiences. Ever thought of becoming our Brand Ambassador? You'd be a great bet for sure! If you're interested, go to this link shpmint.com/ambassador. Stay beautiful!
This bra not only fits perfectly, but is comfortable all day. It is the ONLY bra I have ever owned that the sides fit too!
Yaaaass! We knew you would love them, Judy! You’ll surely be a perfect fit to be our next Brand Ambassador. Get details here shpmint.com/ambassador.
I bought a cami and was washing it I noticed a hole under my left arm. I called customer service and they immediately looked up the order number and they sent me a new one.
Thanks for allowing us to fix your concern, Alexaundria. Stay awesome!
Having a mastectomy 20 years ago, and restorative surgery, left me with an odd shaped breast. It has been nearly impossible to find bras that a. Fit and b. Are comfortable. Regular cups don't work, some bras fit but the one side slides up over the breast. This bra fits, and works the best so far. But, the trim does roll up. Except for that, I can at least wear them.
Not the kind of experience we want you to have, Sonya. We'll fix the roll up issue. Please send us a message with your order details via this link http://m.me/shapermint. Thank you!
Totally satisfied with this bra. It is so comfortable I forget I am wearing it. I am no longer adjusting the straps or feeling like I can't wait to get out of an uncomfortable bra!. I have ordered an additional bra in another color. Super satisfied!
Thank you, Tonnie. Help us spread the happiness and be our next Brand Ambassador. You can learn more here: shpmint.com/ambassador
Love this, Kandy! You are highly recommended as well to be our next Brand Ambassador. You can learn more here: shpmint.com/ambassador. Thank you!
Fits perfect. Very comfortable. Delivery came very quickly. Totally satisfied all around. Highly recommended.
So happy to hear this, Karla! Thank you for your sweet feedback. Will you help us spread the love? You can do so by joining the Brand Ambassador program that we have. You can sign up here: https://shapermint.com/pages/ambassador
I love Shapermint because this shape wear is so comfortable, and it helps shape your body while helping with weight loss. I strongly recommend this shape wear for everyday use.
We are so glad to hear this, Chandra. Help us inspire other women and be part of our Brand Ambassador Program. Here's the link: shpmint.com/ambassador to learn more.
Feels so light and airy but has fantastic hold. I'm telling all my family and friends about it...
Amazing feedback, Jennifer! Your words can inspire other women who would like to feel better and with that, we'd love for you to be part of our Brand Ambassador Program. Here's the link to check it out: shpmint.com/ambassador.
I've never been able to go without an underwire until now. These are so comfortable I often sleep in them.
Your feedback made our day even better, Olivia. Why not become one of the Brand Ambassador and help us spread the love? Here's the link to check it out: shpmint.com/ambassador.
I bought a "girdle" and it does what the ad claims
We’re glad to hear your feedback, Marjorie. Thank you! Stay beautiful!
A little tight at first to wear but comfortable when stretched out
Awesome! Glad you find them comfortable to wear, Michelle! Stay lovely!
Answer: We suggest you follow what's on the sizing chart, and yes, it is accurate. You may also visit this link to help you figure out what size to get: https://help.shapermint.com/hc/en-us/articles/360005198554-How-do-I-figure-out-what-size-I-am-
Answer: This company is a scam. They will not accept returns, issue no refunds leaving you with a product you don't want and can't use. I'd never order from this company and would not recommend others to do so either. You can find some of their products on Amazon where at least you have recourse if the item doesn't fit or you're not pleased with it since Amazon accepts returns and refunds.
Answer: We have several products that have an anti-slip silicone strip on it, Belinda. And you can prevent the rolling down issue by getting the right size. We offer other styles like Shaping camis or bodysuits that you might want to check out. :)
Answer: Polyester and spandex. You can find content under details for each item.
Answer: I am able to wear the bras all the time including to bed PS I live in Florida
Answer: I'm guessing it's because you signed up for VIP club status to get deals & free shipping, not realizing that it's a monthly charge of $4.99 to stay in the club.
Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!
Oh my... Sorry to hear that you needed to do that, Celine. Being a marketplace, we offer different styles of bras and shapewear. Let us help you, just DM us at http://m.me/shapermint