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Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
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Absolutely love both of these items. The fit and comfort is amazing. Thank you so much!
I love them and they are very comfortable. Can wear doing anything and they fit great.
Yay! We're so happy you found the perfect shapewear, Pamelee! Spread the love and you might also be one of our Brand Ambassadors! Click on this link to learn more: https://shapermint.com/pages/ambassador
I have order 3 items and have been disappointed they have not fit as promised
Leave it to us, Amelia. We’re here to help. Can you message us at http://m.me/shapermint, so we can help you get the right fit?
For years, I have purchased bras hoping this is the one. I've always worn an underwire for the support. The Shapermint bras I purchased from an ad on Instagram are the most comfortable bras I have ever worn. I can't even tell I am wearing a bra and the support is fabulous. I've got two more on the way.
Hearing that you had a great experience is the best thing we could hope for, Carol. Strike a pose now and make sure to unleash the top model in you, we’d love to feature you in our social media pages. Can’t wait! Click this link to learn more: shpmint.com/ambassador
They fit perfectly and hold you in from your tummy to your back
Comfortable and affordable. Timely arrival. Would order again. Thanks
Yay! So happy to hear this, Karen! Can you help us spread the love? Click here to join our crew and become a brand ambassador, https://shapermint.com/pages/ambassador
First high-waisted control shorts garment was too small. Shapermint was not satisfied until I was satisfied, Shapermint made it right for me with the right fit. I love my Shapermint undergarment and will surely be making other purchases in the future -- probably, next time, a bra! Thanks Shapermint!
You're most welcome, Cacheatuh. Your satisfaction is our topmost priority.
I needed to return an item due to incorrect size and my problem was addressed straight away no questions asked.
We're so glad to hear your concern has been resolved promptly, Rose. Spread the love!
Your service is exceptional and highly recommend Shapermint to any one
100% awesome everything I bought fit perfect! I will buy again from shapermint!
Your satisfaction means everything to us, Verdie! Looking forward for the photos, who knows you might be featured on our social media pages! We do have Brand Ambassador program, if you’re interested head over to this link: shpmint.com/ambassador
I am fairly comfortable in this bra but cups lay over the band. If straps were tighter, I think it would work. I need the band size and more padded cups or a push up cup.
Glad you've found the comfiest bra ever, AL.
This is your mother's shapewear reinvented. They took the old girdles and control top panties and turned them into the most comfortable shapewear ever.
Girdles are out, shapewear are in, Holly! Plus our shapewear are comfier, innovative evolution of the girdle.
Wear it every day and I love it I would recommend it to my friends and family and those on Facebook Instagram man this is amazing
Yay! We're so thrilled to hear that you are very satisfied with your shapewear, Brenda! Spread the love! Be one of our Brand Ambassadors. Here’s the link to learn more, shpmint.com/ambassador
My first pair didn't work out. After receiving another pair... everything is just the right fit!
Glad it fits you perfectly, Angela! Stay lovely!
Easy to order. Incredible quality for the price. Fast delivery
We're so happy you had a good experience ordering and with your actual shapewear, Marilou! And we'll be even happier if you would join our brand ambassadors to help spread the love! Simply go to this link and fill out the form https://shapermint.com/pages/ambassador
I was nervous as I had my first baby last November and after breast feeding and covid... i gain more weight than I thought. So I was a little hesitant to order the XL size as I am nowhere near my goal weight or even my postbaby delivery weight
To my amazement... THEY FIT WITHOUT A HITCH! And comfortable! And they hardly moved all day! So happy!
Your happiness and satisfaction is what matters most to us, Lindsey! And if you're interested, you can help us spread the happiness and love by becoming one of our brand ambassadors. Please go to this link and fill out the form to join https://shapermint.com/pages/ambassador
Love the feel, holds you in and smooths you out. I feel no restriction! Love this!
We feel so happy that you love them, Andrea! Would you like to help us spread the love by becoming one of our brand ambassadors? Go to this link and fill out the form if you would like to help us https://shapermint.com/pages/ambassador
Answer: We suggest you follow what's on the sizing chart, and yes, it is accurate. You may also visit this link to help you figure out what size to get: https://help.shapermint.com/hc/en-us/articles/360005198554-How-do-I-figure-out-what-size-I-am-
Answer: This company is a scam. They will not accept returns, issue no refunds leaving you with a product you don't want and can't use. I'd never order from this company and would not recommend others to do so either. You can find some of their products on Amazon where at least you have recourse if the item doesn't fit or you're not pleased with it since Amazon accepts returns and refunds.
Answer: We have several products that have an anti-slip silicone strip on it, Belinda. And you can prevent the rolling down issue by getting the right size. We offer other styles like Shaping camis or bodysuits that you might want to check out. :)
Answer: Polyester and spandex. You can find content under details for each item.
Answer: I am able to wear the bras all the time including to bed PS I live in Florida
Answer: I'm guessing it's because you signed up for VIP club status to get deals & free shipping, not realizing that it's a monthly charge of $4.99 to stay in the club.
Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!
Awesome feedback, Debra. Our hearts are full of love. You can also be one of our Brand Ambassadors, click on this link to learn more: shpmint.com/ambassador