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Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
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Very comfortable! I have always worn an underwire and could not wait to take it off when I got home. This bra is so comfortable, soft, and provides great support! Ordering more!
Filled with confidence! I love how my shape wear adds perfection to my glorious body.
Had no trouble with the product it was here in good time. I will share with friends and order more product in the future.
Wow, thanks for that, Barb! You know, we're always looking for potential brand ambassadors. If you would like to be a part of it, just head over to our brand ambassadors page here https://shapermint.com/pages/ambassador
Comfortable fit. I love the way it is. I don't feel like I am wearing bra. It has good support
We're so happy that you love your new shaper bras, Mary! If you're interested in spreading the love with us, please join our brand ambassador program by going to this link https://shapermint.com/pages/ambassador
Had to call as I couldn't apply the discount and the color kept going back to default. So far I haven't seen the credit for the discount in my account (1 week) and the color never changed.
Love the shape and feel... will be ordering again and again
Ooh! Thanks for that, Marsha! Hey, would you like to help us spread the love by becoming one of our brand ambassadors? If you do, just go to this link and fill out the form https://shapermint.com/pages/ambassador
Product was shipped & delivered promptly & as described. I will order again.
Yay! Thanks for your feedback, Stephanie! Can't wait for you to try more items. :)
I love my shaper pants they pull everything in and feel so light and amazing to wear.
Yes! We're happy to know that you like it, Sharon! We're excited for you to try more! :)
I tried one of the tanks in my size and it was cutting into my sides. Shapermint was kind enough to give me another try. I ordered a different one a size larger. Today was the first day I wore it. It rolled up on me all day. It was quite embarrassing to have a rolled up ring below my waist for half my day. I straightened it out in the restroom just to have it roll up after I sit and stand once or twice. I was really hoping this product was different than the other products out there... it's not.
A bit tight, I'm sending one to my friend, but when I wash it hopefully it will fit my body
Let us help you get the best fit for free, Vicki! :) Send us a message with your order details via this link: http://m.me/shapermint.
Brilliant product. Accurate description. Good fit. Sizing would be easier if Australian sizes were also listed.
We'll definitely take note of your suggestion, Rosie. Thanks for your sharing your experience with us. Stay fabulous! :)
Really comfortable
Don't even know I'm wearing a bra and good support
I did not get the snatched and smooth effect as seen in the commercials. Not impressed.
Sorry to hear that, Jilnell. Perhaps you just need a different size and we have free exchanges. Can you message us your order number through Facebook Messenger so we can take a look? Here's the link http://m.me/shapermint
They are comfortable, breathable, and stay in place.
We're so happy that you like them, Melinda! Hey, would you like to help us out in spreading the love by becoming one of our brand ambassadors? If you're interested, just go to this link and fill out the form https://shapermint.com/pages/ambassador
Thanks for your feedback, Karen! Remember, we're also just a message away if you need any help or have questions.
I've written twice so this time I'll make it shorter. There were problems with shipping. I understand why. You persisted and it finally arrived! Felt the small was a little small. I know how much it took to get here so I didn't want to return the bras and go through this again The small should have a medium but I will try to stretch it a bit. Thank you for persistence. You need a plant in Canada!
Thank you for your honest feedback, Maura. We're working on having our shipping methods improved in the future. Let us help you with this concern of yours, we'll give you the best solution we have. Just DM us at http://m.me/shapermint
From start to finish I am very happy with your service
Yassss! So happy to hear this, Jennie! Stay fabulous!
Love the shapermint bras- so soft, comfortable and form fitting. Will be buying more
Wow! So happy to hear this, Patty. Thank you for your awesome feedback. Can you help us spread the love? Click here to join our crew and become a brand ambassador, https://shapermint.com/pages/ambassador
My weight goes up and down and so does my bra size I got and large and it didn't fight quite right so I have to a family member and she loved it I got an extra large and it fit amazing it is the best bra ever and it was a good price
So glad to hear that you love your new bra, Bryston. If you need any help with anything, we're just a DM away at http://m.me/shapermint Stay awesome!
Answer: We suggest you follow what's on the sizing chart, and yes, it is accurate. You may also visit this link to help you figure out what size to get: https://help.shapermint.com/hc/en-us/articles/360005198554-How-do-I-figure-out-what-size-I-am-
Answer: This company is a scam. They will not accept returns, issue no refunds leaving you with a product you don't want and can't use. I'd never order from this company and would not recommend others to do so either. You can find some of their products on Amazon where at least you have recourse if the item doesn't fit or you're not pleased with it since Amazon accepts returns and refunds.
Answer: We have several products that have an anti-slip silicone strip on it, Belinda. And you can prevent the rolling down issue by getting the right size. We offer other styles like Shaping camis or bodysuits that you might want to check out. :)
Answer: Polyester and spandex. You can find content under details for each item.
Answer: I am able to wear the bras all the time including to bed PS I live in Florida
Answer: I'm guessing it's because you signed up for VIP club status to get deals & free shipping, not realizing that it's a monthly charge of $4.99 to stay in the club.
Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!
So glad that you found the shaper bra that's right for you, Sally! We would be glad if you could help us spread the love by becoming one of our brand ambassadors. If you like that, just fill out the form from this link https://shapermint.com/pages/ambassador